Holiday Inn Houston Intercontinental Airport

2 days I stayed with my wife to relax, but we couldn’t relax because at 5am one day & 8am other day fire alarm is sounding without reason. it was terrifying experience.

Hotel is going through renovation but should be really nice once completed. It is right next to airport and is not very sound proof but the beds are comfortable so that’s a plus

Construction started early in the morning I was not advised that it was under construction Loud drilling early in the morning The front desk was very helpful and nice. They are refunding me for the inconvenience

Hotel is under construction --- HORRIBLE time to be there.

You were renovating and failed to mention that when we booked. We were laid over in Houston for flight issues, very tired and hungry. We chose Holiday Inn on its reputation but were very unhappy. My uncle 75 was too tired to move to a different hotel so we were forced to remain. We are in the ballroom which was not clean. We were shown to a room that had not been cleaned and then had to be moved to another. The toilet kept running all night and when we turned on the water....brown water came out so we brushed with bottle water and couldn’t shower. If you want to renovate that’s fine but don’t punish your customers for it!!! We will not trust your reputation again. Thanks a lot for ending our trip on a bad note!!!

Rooms so dark creepy

Under "HEAVY" construction. Whole building smells like mold. Rooms are dirty, halls are dirty. Had to have my key cards replaced 4-5 times over a 5 day stay....seemed like every time i came back to my room the key cards would not work. Had to drag my luggage through the restaurant due to lobby closed for construction. Had to wait in line 30 minutes one time to get a new key card....employees were very slow and seemed to not know what they were doing. Even heard one of them say "I should have never quit my old job". No ice machines on 3rd floor....had to either go to the 2nd or 4th floor to get ice. The only good thing I can say is we didn't find any roaches or bed bugs. Would not recommend to anyone.

Hotel is undergoing renovations. TV’s are old and small.

The room was not stocked with everything you need, i couldnt even make a cup of cofee in the morning, no stir sticks.

The hotel is under renovation. While the staff is generally courteous, the renovation did bother us some. I believe when all is done, it is going to be a great hotel.