Caliente Tropics Hotel

We were told there was a freezer in the frig. They would not give me another one when I checked in. The frig froze my bread, almond milk, ruined my lettuce, and other foods. I called them twice to ask if they could fix the frig, and no one showed up to fix it. The room has a stale smell in it.

We loved our stay. Beds and pillows were very comfortable. Pool was great, spa was cold due to recent refinishing, so probably that will be back to normal temp soon. Shower could also be a little hotter. A couple cleanliness notes in the room: there was makeup on the inside of our hand towel, so we took that off. And the carpet is older and stained, the walls have a few marks. But we had a good stay and will be back.

Phone was broken. Could reach front desk. WIFI service horrible. Way to expensive for what you get. It’s a motel that’s trying to be a resort and charge high prices! No continental breakfast.

Staff was very courteous and prompt. Older hotel, could use microwaves in the rooms. Bathroom nicely updated.

So fun and beautiful! The front desk was so sweet and helpful