Country Inn & Suites by Radisson, Dallas-Love Field (Medical Center), TX

Good hotel for the price. Good location.

Walked in and the person at the front counter immediately let me know he was going to need a minute. Throughout check-in he muttered under his breath, made comments, I finally asked “are you having a bad day?”. The response was an eye roll and more sighs and eye rolls. I asked about the airport shuttle to be told I’d need to get an Uber. The next morning was greeted great and told we could have used the shuttle. She was great and apologized for the bad service. However, didn’t change our experience or those who had to encounter mr. bad attitude.

Room was very smelly. The carpet was very dirty. Beds were very uncomfortable. Needs updating.

Washer and dryer did not work. Sliding door not functioning. Breakfast was horrible. Kitchen staff did not have any knowledge of what kind of meat they were serving

Overall good stay. The hotel name was a bit misleading. I figured out room would come with a separate kitchenette. Our AC in our room had a leak and it made our carpet wet throughout our stay. We reported it twice.