Townhouse Dallas Love Field Airport

Between the time I booked this hotel and our check-in date, it seems the hotel was bought by OYO. We were staying for the Red river Shootout weekend. It seems with all the chaos of that weekend along with the ownership transition, the new owners thought it would be smart to cancel multiple guests' booking at random and never told these guests. As a result, after coming in at 5pm and waiting in a line for 30 minutes just to check-in, I was surprised to find out my booking was cancelled four days beforehand. The receptionists tried to work around this issue for an hour before they told me to come back later as they worked on getting us a room. We came back around 9pm and they still did not have a room for us. It was not until 11pm that we finally had a room. All that aside, the room was good, the hotel shows its age but overall it was clean and pretty well maintained, except for the broken elevator in our building. Most of the parking is gated which provides some added security. The free continental breakfast was nice as well. Red River weekend was not a great time to buy a hotel as most hotels are fully booked at the time and trying to transition bookings to a new system can create problems like this. I'm sure things will get better once everything settles down.

Everything was very good and a great location for getting to downtown dallas and activities. The price was great also ! The checkin took nearly an hour and this is not a vegas mega casino. Thanks for playing.......

First, it was confusing because the hotel goes by 3 different names. By the first afternoon, the elevator broke down and was never repaired. We had to go up and down 3 floors to our room. Each time we went to the pool we had to stand in line at the front desk to get a towel. The "buffet breakfast" ran out of eggs, bacon and sausage before we could eat any. Only waffle batter and oatmeal. No effort was made to correct anything! Very disappointing. Not to mention the red, itchy spots on our legs after the first night in their beds!!!

room is big but its kind of outdated/old and the breakfast was very minimal only potatoes, bread , watery oatmeal, waffles. we came early but the lady in charge of the breakfast didn't even bother to put paper plates even thou she saw there was none left. Is it because they offered a low deal for a night stay? LOL

overnight stay. Clean environment, really nice fitness area. Good breakfast. Overall It was a nice stay. Very accommodating for airport shuttle request.