Days Inn by Wyndham Miami International Airport

Card keys didn’t work at outside door from parking lot

Horrible guest service. The hotel looks nothing like the pictures. You have to pay for parking in the parking lot. We ended up canceling the room. The card they accepted to hold the room they claimed they couldn’t use to pay for the room. They were rude. It was an entire mess. I will never book with them ever again

When I was the dynamic duo team behind the desk, had an attitude talking to me. My wife had called to inform them I was checking in a bit later, but she inform the woman at the front desk, that I was using her credit card, because I had lost our joint card. With a nasty toned she told my wife that wasn’t allowed. She then asked for a manager and was informed that the manager wasn’t there. Why is a manager not on the property to resolve issues. All my wife wanted to do is inform them that she gave me permission and I was an authorized user. The woman asked for my license rudely and she just passed to the gentleman that was also behind the desk. I was never informed of a damage to be put on hold, or a charge for parking! Every place I stayed at always informs me of all information during check in. The attitude that I got from staff was unacceptable especially after flying into Miami from a 1.5 year deployment in which I had just came back from. Good thing I decided not to stay there longer, especially with family coming down to spend time with me. The only thing was the beat culture, the bar staff was awesome!! Very professional!!

Decent enough (got trapped here from a cancelled flight). Room definitely wasn't vacuumed well but bathroom was clean

i pay here in Hotels.com but the hotel charge me $35 more each day 70$

Good place to stay very clean and people very nice

It was friendly and professional. Unfortunately, I was not very comfortable because my room had roaches. I complained about it twice and requested the room to get sprayed but no one ever showed up. In addition, i had surgery and couldn't drive much and my room had no microwave to warm up food. All restaurants and stores were miles away and i had to drive to purchase food. All the staff were friendly and professional.

HORRIBLE PROPERTY, HORRIBLE SERVICE! Looks nothing like it’s pictured. Do not book here! It’s my worst regret! The smell of the room gave my a headache when i told management they came to spray air freshener in the entire room WITH ME STILL IN IT which gave me even more of a headache that lasted 3 days. The lock on the door was broken which raised my concern of safety. Management (Steven) who literally walks around in plain clothes literally walks up to my room without identifying himself and scared the living daylights out of me. The sheets made me itch, i literally left the room within the hour. Steven refused to accommodate me after learning that the room was not stayable. I was stranded for the rest of the night. Worst night of my life! If you value your life do yourself a favor and book elsewhere.

The hotel was very clean, and is a good location to be close to the airport; other than that, I have nothing positive, insulation is terrible you hear all airplanes, and also de people around you, for me was imposible to sleep.