Park Plaza Victoria Amsterdam

Stayed here before and was very enjoyable. Concierge very helpful

Wonderful!

PROS: Hotel is in a great location. It is nice, clean, new. Staff is wonderful and helpful. CONS: The lighting and TV controls are obnoxious at best. It takes forever to get lights to turn on and off the way you want. And a TV remote IS NOT a remote if you have to get out of bed and stand within 2 feet of the TV to make it work. I had to call the front desk and ask how to make the TV remote work. If someone got up to go to the bathroom, the whole darn lighting control fiasco would start over again. Totally obnoxious to have happen in the middle of the night. I would not stay at this hotel again because of these very inconvenient room issues.

We got to the hotel very late and just wanted to crash and sleep. The room was super tiny. The bed took up the entire room. On our last night we were looking for an iron. The hotel clerk said it was in the closet. The room didn’t even have a closet much less an iron. I checked the paper work and we were supposed to have a deluxe room. This was far from deluxe. You had to walk around the bed sideways to get anywhere. I went to the desk and talked to the manager had he gave me a credit on the room and waived the breakfast charges. I was very pleased with their customer service and how they resolved my dissatisfaction. Other than that the hotel was very nice , clean, good food and location was the best.

Before going to bed it’s best to check whether your room is confirmed still on the register or else they will go in your room to check and later question you at 5 a.m but they apologised later. And make sure the credit card is ok otherwise they will lock you out even if you are coming in at midnight and would only let you in after proper payment. Quite strict and never have I ever had this from any hotel. Even the cleaning lady wants you out early at 10.30 and will say so to “us people”.