Custos Hotel Lubyansky

A very nice and quiet hotel in the very center of the city. The location is fantastic, lots of sightseeing and dining nearby. All the central sites are within walking distance. The room was cozy and testefully decorated: the bed and pillows were good and comfortable. It was quiet. The lighting was a bit dark in the room. The stuff varied: first, we had an indifferent, non-smiling and not particular friendly front desk person; for the second part of our stay we had a marvelous and extremely helpful young man there--and it made a huge difference. We would have appreciated better tea in the room (such a trifle to ask, really) and more access to water to make tea. Otherwise, we had fantastic time at this hotel.

The room was very clean. However on the first night, there was no cover on the pillows - a minor omission but a basic one. The reception staff don’t speak English very well and are not friendly or accommodating in any way.

Very good location. Rooms are new, clean and quiet

The hotel is a brand new renovation of an old brick factory building. Done well and in style. The rooms are small but very adequate, clean and comfortable.There is also a small fridge, tea and coffee. Great value for the price we payed. A simple and tasty breakfast is served for an extra fee. The staff is friendly and helpful. The hotel is a 15 minute walk from the places of interest, a 2 minute walk from the meeting place of the free tour and the Metro and many bars and restaurants near by. Good WiFi. All in all I highly recommend this hotel.

Хороший отель в центре около метро. Номера очень маленькие, до достаточно удобные и чистые. Матрас и подушки не очень удобные, одну-две ночи нормально, но больше было бы не комфортно. Есть парковка на территории, что большой плюс.

ห้องพักสะอาด สงบไม่วุ่นวาย พนักงานก็ยิ้มแย้มบริการดี พูดอังกฤษได้ และที่สำคัญไม่ไกลจาก Gum มาก ใช้เวลาเดินแค่ผระมาณ 10 นาที คุ้มมาก ราคาก็ไม่แพง

Отличный Отель в стиле лофт. Отличное расположение.

Superbement bien placé, personnel accueillant, tres propre, a recommander vivement..

New renovated property. Walking distance to subway and red square

我們在入住的時候前台職員未能查出我們已在Expedia付了房間的全部費用，仍然要求我們當場再付。 在語言不通下（前台職員不能說英語）花了10-15分鐘才能弄清楚。 但最大問題是我們預訂了兩張加大床房，我們被安排的房間是只有一張雙人床。 回到前台又在語言不通情況下職員親自跟我們到房間視察，才了解只有一張雙人床的問題，然後被告知今晚滿房沒有其他房間能提供要等到另一天才能安排，結果由入住開始計花了至少一小時間都未能解決問題。 由於我和我朋友都是男性，整晚睡在同一張床上非常尷尬亦不能安然入睡，睡眠質素非常差。到第二天被重新安排的房排雖然是雙床房但不是原本所訂的兩張加大床房而只是兩張單人床房 因此本人要求至少退款一晚房間的費用作補償; 但至今仍未有回覆!