Hotel Berlin City West

second time staying in this hotel. some of the public areas (parking, elevators, corridors) are somewhat shabby and less maintained as per what one would expect from a 4 star hotel. Breakfast is good and rich, rooms are not very big but have everything one would expect, except for ironing board and iron (brought in if requested). Reasonable WiFi.

We had an amazing trip to Berlin. The hotel was very adequate. The initial greeting at reception was warm and very professional. Receptionist was very helpful and gave us plenty of advice to make the most of our short stay. Our room was a good size and very clean. Bathroom was very clean and plenty of room. If anything the shower curtain was a bit tired. Also there was a slight leak from the pipe at the back of the toilet, which made the floor wet and a little dangerous. We pointed this out to Reception on our checkout. Not as a complaint but just to advise them. The hotel is situated in a quiet area about 15-20 minutes from the main area of shops. We did one of the open top bus routes to get a feel of the city. Evening time we went to a concert at The Max Schmelling-Halle which was the main reason for our visit. Overall we had a wonderful two night stay in Berlin

Great to reach by public transportation from main train station. Clean rooms. One elevator was out of service for a few days, not so good if you are on the upper floors. There was a complementary bottle of sparkling water in the room which I thought might get replaced every day but didn't ( we stayed 4 nights). Also stingy with the shampoo being replaced. Breakfast took expensive for what you get. All in all good value for what we payed

Well located and rooms are Ok but could use some TLC. Staff are friendly but housekeeping is very inconsistent. Took away a water bottle that was not empty, did not remove used coffee cups, never replaced the single english breakfast tea bag that I used (I guess they give you one bag per stay no matter how long you stay (4 nights), failed to replace creamer and did not do a very good cleaning job. Other than that an OK hotel.

The smell of sewerage in our room and corridor was at times overbearing

Good location,but reception is not very friendly. Good restaurant near by. I booked a room for 2, but he sees me checked in on my room and only would give me a single room which is not fair.

Had a very enjoyable stay there, the staff were most helpful and recommended a great restaurant not fa from the hotel as I was very tired.

Decent hotel next to the metro

Sehr nettes und sauberes Hotel. Super tolles und freundliches Personal besonders die Frühstücksfee Nicole, sehr aufmerksam, hilfsbereit und erfüllt jeden Wunsch sofort. Ich kann dieses Hotel nur weiterempfehlen und werde dort gerne nochmal Gast sein.

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