Grand Hyatt Taipei

Cold shower, inefficient check out, certain restaurants closed to guests. Really good looking hotel and generally tolerable but really for the price it is nowhere near worth it.

this is a great hotel in a central location. Room was nice, breakfast was wonderful

Hotel is in a great loction, close to attractions and business. Having Taipei 101 across the street was great with its expansive food court and great restaurants.

Best Location. Best area. Good services and food

Hotel has fantastic facilities and many high end restaurants with different cuisines. Location is central, next to Taipei 101. Rooms are modern and clean with comfortable beds and pillows. The bathrooms have good water flow with consistent temperature. A complimentary birthday cake was provided to our surprise. It was an excellent and thoughtful gesture. However, at this price range, things get very competitive. And it’s only minor nitpicking details that one has to compare with the competition. Overall service of all the staff in the hotel falls noticeably short compared to the competition. I would almost described most of them as just ever so slightly ‘blur’ in regards to their surroundings and guests. This is unusual for a 5 star hotel. And no one is honestly expecting service at ones’ feet, just routine things like refilling water or helping guests with luggage. Room is small for the price. There are undoubtedly better options in Taipei, and I travel here routinely at least once a month for several days at a time. So it just depends. It’s a great hotel overall with top end facilities, cleanliness, restaurants, but lacks that ‘top end’ refinement in terms of its staff, and rooms perhaps are not as much value as other choices out there. These are minor criticisms and overall, and it’s really just nitpicking when comparing to other 5 star hotels in the area of the same price range. Ultimately, one would not be disappointed by the stay.