Quality Suites

The clerk couldn’t find the reservation for the 2nd room (2nd time on this trip at other hotel). Then he added a charge of $2 or so “because of tax from San Antonio” ??? Then the 2 TVs in room didn’t work! The clerk came up & fixed them. Turns out they had been on HDM1 instead of 2! Then the phone in the bedroom didn’t work but the one in the living room did work.

Breakfast was so so

Had a family group in 4 different rooms. Dirty, moldy, rooms. Cobwebs, loose electrical, None of the ceiling lights/fans worked in rooms. Had to clean the filter in the air/heat units to get them to work, as it was clogged with an inch of filter dust/lint....Never been cleaned??!! Wi-fi did not work. Doors did work right either stuck open or shut you out of motel. Pool was dirty, hot tub was moldy, workout equipment looked new but half did not work. Staff was friendly just kept telling me they did not know or they hired out all services done for motel? No cleaning staff or maintenance of their own?? All issues reported immediately to front desk persons, asked them to remedy & they stated: "All services for motel are hired out to companies" A maintenance man was there but only to unlock doors that would not open!!!!! Beyond scary!!! Bad neighborhood, run down, dont stay here..

This hotel was horrible, but only their breakfast was good. For that price I could have got a better hotel. The front desk person gave us the wrong key for a different roon and we had to go back to get the correct key. It looks nice from the outside but from inside its dirty and smelly. We heard train horns all night long and the mattress was in bad shape. We had back pain next morning. The bathroom clogged and it was very dirty. Never going back again!!

It was during the Xmas holidays. Our toilet stopped up and there were no maintainance available so we had to change rooms. Other than that the visit was ok overall.