DoubleTree by Hilton Hotel Austin Northwest Arboretum v destinácii Austin

This hotel is a little hard to get to. The only way into the parking lot is from the back side. Also, the way the highways are constructed around it, you have to do quite a bit of looping around to get to the road that the hotel is on. However, once you are there, the hotel is very nice. Everyone we encountered was friendly and very helpful. The lobby and lounge area was clean and nicely appointed. We didn't use the lounge / breakfast area, but we could see it from the room. (Our window overlooked it all) The room itself was very nice. The beds were comfortable, with several pillows to choose from. The bathroom was nicely appointed and clean. One of the best things about the room was the abundance of outlets to plug in phone chargers. Each side of both beds had a charging station of sorts that included two electrical outlets and one USB port that was labeled "charging only". There were also two outlets on the lamp that was on the desk. No need to hunt for a spare outlet, only to have it located across the room. The dresser included a small refrigerator and a two cup coffee maker. I only stayed one night in order to attend a high school football game, but, I would stay at this hotel again if I were to ever be in the area another time.

Stay was good, room is nice. It is tucked away from the exit ramps to get to the facility.

I very much enjoyed my stay at the Double Tree. I traveled with my mother and my fourteen month old son. I had brought his play pen for him to sleep in, and when I asked for something to put down I'm the bottom, the staff went over and above and brought a full plush duvet, and two pillows! The front desk staff were all super friendly, and even if I just went out to smoke, they always said "welcome back" or at the very least "hello" when I came back in. This is why I love Hilton hotels. Great service!

Nice hotel, located in a quiet neighborhood, but at the same time near office buildings and main highways. Very friendly personnel at the lobby and at the bar. Clean room and good size, but was very dark (facing into the hotel)and lights were not enough.

The tub was clogged. The water came out from both the shower head and the tub faucet simultaneously. The towels were rough. As much as the room tried, it still felt like an old hotel.