The Reach Key West, Curio Collection by Hilton

The hotel was under construction and we were never informed by Hotels.com or the Reach. We ended up leaving this hotel and going to another one. This Hotel is very run down and not at all what I expected. I have dreamed about staying At this resort for years. I was so disappointed. I do not recommend it at all.

This hotel is a Waldorf Astoria by name only. It otherwise has the feel of a hotel at the level of a courtyard Marriott in terms of the rooms, outdoor hallways, pool and fitness center. Beware the pictures of the beach. Beaches were covered by thick layer of seaweed that extended ~20ft out into the water (sargassum). Stinks up the beachfront and pool area. Maid service didn’t come by until after 4:30pm and hallways otherwise not too clean.

We booked this particular resort because of the beach access but the beach had about a foot of seaweed piled up with about 15 yards of seaweed behind it not including the terrible smell. We had zero beach access and were told to go Fort Zachary Taylor Beach which meant that booking at this resort was a waste of time. We had enough and decided to check out as early as possible on out third day and head out to Clearwater Beach. Upon leaving we were hit with another $200.00 worth of resorts fees.

The staff was friendly and the location is great. The view from the balcony was nice but the room was a basic hotel room for a high price and no mini bar. The beach was not much of a beach and had a stinky sea weed that the staff did little to clean up. For some reason there is a resort fee that does not include parking or access to the kayaks or paddle boards. The hole place felt as though it needed a face lift. I would recommend staying at the sister hotel about a 3 min walk away. It’s much nicer and where I spent most of my time.

The sorest stay ever. The smell of the rotting seaweed on the beach.