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Poloha.
Ubytovacie zariadenie Moevenpick Hotel & Residence Hajar Tower Makkah (v historickej štvrti) sa nachádza v meste Mecca a v jeho blízkosti sú Abraj Al Bait Towers, Brána kráľa Fahada a MeŠita al-Haram. Neďaleko je tiež Kába.
Charakteristika hotela
Súčasťou tohto ubytovacieho zariadenia (hotel v luxusnom štýle) je reštaurácia. Hosťom sú každé ráno servírované bezplatné raňajky. K dispozícii je bezplatný bezdrôtový prístup na Internet vo verejných priestoroch. V zariadení sa nachádza business centrum. Súčasťou ubytovacieho zariadenia (hotel) sú 4 reštaurácie a kaviareň a bar/salónik. Personál vie zabezpečiť pomoc so zájazdmi a vstupenkami a zmenáreň. K ďalším výhodám patria pult vrátnika, viacjazyčný personál a predajne suvenírov/novinové stánky. Kapacita parkoviska pre hostí je obmedzená a hostia, ktorí prídu skôr, parkujú ako prví (za príplatok). V ubytovacom zariadení sa nachádzajú vyhradené priestory na fajčenie.
Hosťovské izby.
Hosťovské izby majú výhľad na mesto. Súčasťou hosťovských izieb s klimatizáciou (1200) v ubytovacom zariadení Moevenpick Hotel & Residence Hajar Tower Makkah sú minibary a sejfy. Na posteliach sa používajú spodné prikrývky a špičková posteľná bielizeň. K dispozícii je bezplatný káblový vysokorýchlostný prístup na Internet. 14" televízory (plazmové televízory) umožňujú sledovať bezplatný prístup na Internet prostredníctvom TV. Súčasťou všetkých ubytovacích kapacít sú telefóny na priame volania s možnosťou využívania odkazovača. Do vybavenia kúpeľne patria sprchy, váhy, župany a zrkadlá na nanášanie make-upu/holenie.
Súčasťou všetkých ubytovacích jednotiek sú kávovary/čajníky a bezplatná balená voda. Medzi ďalšie výhody patria sušiče na vlasy a rádiobudíky. Okrem toho, medzi výhody dostupné na požiadanie patria žehličky/žehliace dosky, extra uteráky/posteľná bielizeň a budenie telefónom. Každú noc sa poskytuje služba odostlania postele a k dispozícii sú tiež upratovacie služby (raz za deň).
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
**Tieto vymoženosti môžu byť dostupné iba v niektorých izbách alebo oddeleniach. Na niektoré vymoženosti sa môžu vzťahovať ďalšie poplatky.
Ekologicky zamerané ubytovacie zariadenie dbajúce na trvalo udržateľný rozvoj - s certifikáciou Third Party
Toto ubytovacie zariadenie sa zúčastňuje certifikačného programu Green Globe Certification typu Third Party, ktorý bol nezávisle certifikovaný. Certifikácia typu Third Party zohľadňuje dopad ubytovacieho zariadenia na nasledovné oblasti: životné prostredie, komunita, kultúrne dedičstvo, miestna ekonomika. V tomto ubytovacom zariadení bolo vykonané detailné hodnotenie spoločnosti z hľadiska trvalo udržateľného cestovného ruchu. Hodnotenie vykonal hodnotiteľ alebo audítor, ktorý je nezávislý na certifikačnom programe typu Third Party.
Každé ráno sa v čase od 6:30 do 10:30 servírujú bezplatné raňajky.
Hajar – V ponuke tejto reštaurácie (reštaurácia) s výhľadom na mesto sú raňajky, obedy a neskoré raňajky.
Al Naseem – V ponuke tejto reštaurácie (reštaurácia) s výhľadom na mesto sú raňajky a neskoré raňajky.
Al Fairdous – Táto reštaurácia (reštaurácia) s výhľadom na mesto ponúka len raňajky.
Al Naeem – Táto reštaurácia (reštaurácia) ponúka len raňajky.
Al Diwan – Táto reštaurácia (coffee shop) má výhľad na mesto. Niektoré jedlá nemusia byť servírované každý deň.
K dispozícii je 24-hodinový izbový servis.
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
Only Muslims are allowed to enter the holy city of Mecca.
Please note: Guests who require an extra bed during Ramadan will be charged the following fees, due at check-in or check-out:
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
"Close to Harrm"
Room was small and not adequate. Location was very near to Harram but took 4-5 minutes from the room to get to the main entrance of the building as had to wait for 2 sets of lifts and walk through the shopping mall which was not the object of going to Makkah. Room carpet were very dirty with dark stains. Would not rate it as 5 Star. More likely 3 Star. […] Staff were OK Ďalšie informácie
Tento hosť neuviedol komentár.
"Good location would recommend"
Location is very close to Masjid Haram, some staff are fantastic, had some problems checking in and also they wanted me to pay for breakfast which I had paid for at the time of booking. Overall good location and very nice hotel, would recommend.
"Above average"
Definitely not a 5 star hotel when compared to European/western standards. But when compared to Arab/middle eastern standards I would give it a 3/4
"very close to Haraam"
The service was excellent . Only a bath is required for kids
"Not a good choice"
Firstly the room provided booked through Hotels.com was not good for two adults and two kids. Ideally all hotels offering such rooms provide two TWIN Beds but to my surprise the room had two Single Beds only. I felt like cheated. Other thing is inconvience of changing lifts to reach the Haram. You have to change two lifts. The Concierge staff standards […] are not upto five star levels. My overall experience was not satisfactory from booking as well as staying in the Hotel. Ďalšie informácie
Tento hosť neuviedol komentár.
"Mekkah Movenpick"
Hotel was conveniently located in the Abraj Al - Bait complex which is adjacent to the Masjid Al Haram. The complex has a full fledge shopping centre with international shops and a good food court for the time which you are not praying (mind you , you will not want to shop or eat due the euphoria of being in Allah's town and near the sacred Kaabaa) […] but you will need to buy essential items such as prayer rugs, beads, zam zam..all is available here. The hotel also serves from great breakfast and the contemprary and modern look of rooms is comfortable and pleasing to the eyes. Movenpick Makkah is your monies worth and some more. Ďalšie informácie
Tento hosť neuviedol komentár.
Tento hosť neuviedol komentár.
"Movenpick Makkah"
The hotel is overpriced if you consider the standard of the decor and general upkeep. Breakfast was excellent but I think that a competitive hotel group offers better value for money!
"Bad quality of hotel service"
Bad quality of hotel service. Room not clean. carpet not clean.
"most awesome view and location in earth"
luxury stay near Ka'aba,,,,
"Good food & nice employees"
All in all the hotel was good ,food, location and employees the only problem that the lobby was vary smal and chrouded
Unfriendly receptionists; room wall partitions not sound proof
"Makka - Saudi Arabia"
Excellent experience but the following need some considerations particularly in the month of Ramadan: * Iftar timing hould consider the late Taraweeh prayers which end at 11:00 pm local time * the buisiness service for boarding online opens up to 10:00 pm only which should be for 24 hours * Since checking in in Ramadan with the high room occupation […] rate starts at about 4:00 pm, a safe box for valuable items would help the guest who arrive earlier to perform his Omra until his/her room is ready Ďalšie informácie
"waste of time"
long time to check in , one receptionist only for check in, took us 2 hours to take our room keys. house keeping is horable, always late, skip oneday no cleaning at all, and cleaing is not good at all. rooms are not insulated you can hear any thing from the attached rooms, so noinsy. internet is not working, there was a major repair in the hotel. any […] way the hotel is so close to the haram which is very good and this what we need. Ďalšie informácie
"5 star hotel with 1 star hotel service"
The hotel is very well situated, just a few minutes from the Haram. The breakfast is nice and the rooms are well maintained. The only problem with this is hotel is the service. The people at the reception are extremely rude. Most of the people here cannot speak English! Some are even racists, the let people of arab origin (who speak arabic) to cut through […] line where other people have been waiting for almost 10 -15 minutes. I also asked for a adapter and a internet connection cable and they didn't even care. I had to come upstairs and call operator and ask her. But that didn't work either, it took 4 phone calls and 2 visits in person to get hold of these two things (almost 4 hours). Don't get me wrong, the hotel itself is fantastic, the only problem with this hotel is the service. Personally I have stayed at numerous Moevenpick hotels around the globe but by far this is the worst Moevenpick yet! Ďalšie informácie
"internet is poor"
there was a network cable in my room, when I connect it's very slow. there should be a fast connection. moreover, the room desk is pretty small other services is very good
"bad staff"
unprofesssional reception staff, it took 30 minutes to the room service to pickup the phone
Tento hosť neuviedol komentár.
"great location"
a little confusing to navigate around. many elevators, floors, great breakfast, great location, nice shopping in lobby, easy checkin and check out.
"The hotel moveinpivk in Makkah"
Tento hosť neuviedol komentár.
"Movenpick Hotel in Makkah"
We were 3 people staying in a triple room. Hotel very close to Haram, so very convenient for my mother. Overall we had a very pleasant stay and i would recommend this hotel to anyone. Alhamdulillah.
"Concept of service!!!"
I did not find a single professional in the hotel who knows how important SERVICE is in travel industry. I belongs to the travel industry, cannot count how many hundreds of flights I have taken and the cities I have visited. I was very much disappointed with building soundproofing, all the next neighborhood construction work could be hear in the room […] as it was next door. Water level at the bathroom was against the drain hole. Overall there was no concept of service at the hotel. Information folder in the room says different timings for breakfast then the actual timings. Ďalšie informácie
"Movenpick Hotel Makkah"
Excellent experience; wonderful access to Haram. Couldn't have imagined it would be so easy to access. Best Umrah experience in 5 years because of this. Access to Hotel itself is still a bit of a problem till all the development in the tunnel is completed. The bathroom was the one feature that left a lot to be desired; its tiling and fixtures were quite […] slapdash for such a newly constructed facility; not up to Movenpick mark. Breakfast was quite good, decent healthy options. Concierge service was up to expectation, as was check in/out. Housekeeping did not make our beds while we were away for Fajr, but maybe it was not the hour yet. There should have been some water and soft drinks in the hospitality bar, and some fruit in the room. Nevertheless, thoroughly recommendable experience. Ďalšie informácie
"good hotel"
this was a good hotel for my Umrah trip. I took my mum and wanted to be close to the Masjid Al Haram. It was a pleasant stay and everything was great. Breakfast was good too along with the ample shopping opprtunity. All in all - a good experience.
"a lovely stay in Movenpick Macca Hajer Tower"
Everything was lovely we just did not find the beds very comfortable to sleep on, otherwise everything was more than fantastic.
Posudky a hodnotenia uvedené na tejto lokalite predstavujú subjektívne stanoviská zákazníkov a dodávateľov a nevyjadrujú ani neodzrkadľujú stanovisko spoločnosti Hotels.com. Spoločnosť Hotels.com ani žiadne ďalšie spoločnosti, ktoré sa podieľajú na zverejnení obsahu posudkov, nenesú zodpovednosť za žiadne škody žiadneho druhu vyplývajúce z uvedených posudkov.
