Ramada East Orange - East Orange

I have been afforded the opportunity to stay in many hotels and this one by far was the worst. First, I chose to walk from the train station to the hotel and I felt as if I were walking through a war zone; abandant. building, creepy characters walking down the streets. Once I arrived at the hotel the customer service provided by the staff was less than […] staler. Upon settling into my bed....I was greeted by a bed bug.....the first time I have ever encountered once up close and personal. I was saddened by my overall experience. The Ramada has let there guard down with this location. It makes the brand look really bad. I am was very disappointed and will think long and hard before booking at a Ramada hotel again. Ďalšie informácie

Wifi did not work at all, creepy environment, people who work there are very ignorant and rude. They go around knocking on people's doors when it's past 11 AM and even barged into my room!

Overall I enjoyed my stay at the East Orange Ramada. Knowing what the hotel used to look like and what the service was like I can say that I see and appreciate the changes. The room was clean, the bathroom was well stocked and the floor I was on was quiet. I would book with this hotel again. I look forward to the continued improvements.

was ok - not great - not awful

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Hotel did not meet their contractual obligation. No towels. Towels not delivered to room as stated. Fridge didn't work & staff didn't come to check as stated. Ice machines on all 7 floors not working for at least a week. Not fixed when staff said they would be. Non-smoking rooms reeked of smoke. Key cards repeatedly didn't work. Hassles getting in to […] room each night. "Do not Disturb" sign ignored by staff. Still came into room. Ďalšie informácie

I did not like the reception's bulletproof window!!!

Just want to smoke & sleep in that area? Then OK. 1st room literally sick from smoke in non-smoking room. 2nd room stank but not so bad. Ice machines not worked for 2 weeks, but staff told clients they couldn't be fixed on the weekend. 4 times six flights down to try to get a key that worked. Fridge didn't work. Vending machines empty, but no refund. […] Left at 7:10 am without 7 am breakfast as staff hadn't started. Faulty Towers?? Ďalšie informácie

I really enjoy it. I went with my family the hotel is ok, is not 5 stars but it is not the bad that some people write on some reviews. The location it is good you save a lot of money if you going to NY. In 5 minutes you take the train that takes you to Penn station. The hotel for the price is good. Me and my family we come back again.

I had to check out early and the hotel had no hot water, I asked for a refund for the night that I didn't use and they declined.they were advised and probably rented the room over.

My stay was great & i recommend this hotel if your looking for an affordable place to stay.

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Not what we expected, as while checking in I was not told that the hotel gave away our room and gave us a double instead of the king that was paid for in full at time of reservation and gareenteed. Upon complaining to the front desk they found a simular enough room. The breakfast offered is also not as expected and one is not allowed to leave the very […] small eating area with their food. Over all I would have to say that for what was paid it was not a value. Ďalšie informácie

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Pretty Bad Experience & Waste of Money.

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This hotel was the worst one I have ever stayed at. I suggest none of you I there. It is shady, dirty and mostly the area and environment is incredibly scary. My friends and I booked this hotel for eight days but upon reaching there we left the first night even though we did not get any money back because our lives are precious.

The staff was pleasant. The room was great for the price you pay for. If you are looking for a not so expensive place just to sleep in, this is it.

The hotel is located at an inconvenient location. The hotel is located far from areas of interest. The walls are thin and you can hear the people in the next room. Most of the buildings surrounding the Ramada are vacant and the area feels unsafe to walk in.

This hotel is in a very scary neighborhood, the only thing still open in the area. The hotel is fine once you are inside and it is 2 blocks from the train station. If you need a cheaper hotel for a stay near New York, then this is the one for you; however, be aware of your surroundings.

The hotel was close to the train but not in the best area, trash was all around. The hotel smelled and was a little sketchy. Great if you are looking to save money.

Very satisfied , I stayed with my family of four. Some of the reviews made me a little nervous. I even booked another Hotel Just in case. But I cancelled ther other booking and our stay in Ramada East orange for four nights were excellent. Staffs are very NICE. The only problem is No Ice. Hope they will fix that soon, I give 4 star. and recomend others […] this hotel Ďalšie informácie

The hotel management is the worst I have ever seen or heard. The hotel manager at check out time which is 11am goes around at 11am on the dot and bangs on every door in the building kicking out guests. I have never been so rushed and disrespected by management!

I was a little afraid about my stay at the hotel, after reading a lot of the reviews. But, as I was travelling on a budget and with public transportation (so a station had to be closeby) I didn't have a lot of other choices. But my stay was definitely okay! The pickup from Newark Airport was very fast and my room was huge. On first sight the room looked […] clean. However if you start to look for things, in the corners and so on, you will find that not everything is as clean. But the bed was clean and comfortable. The tv had a lot of channels to choose from, so when I came back from the sightseeing in NYC it was nice to take a hot shower (the water was always hot) and lay down in a clean bed to watch some television. The trainstation 'Brick Church' is within a five minute walking distance. The neighboorhood surrounding the hotel didn't make me feel not safe. However I always made sure (as I (a woman) was travelling by myself) that I wouldn't arrive too late at the hotel as the neighboorhood didn't look like a nice place to be at during the night time. The complimentary breakfast was simple but nice. Ďalšie informácie

The surrounding area is a little sketchy but we didnt feel threatened at any time. The staff is polite. We didnt like our first room because the ice and the vending machine were right infront of our room (lot of noise). So we got a different room without any hassle. The rooms are not superclean but we didnt see any bugs either. It takes you about 30 […] minutes to Penn Station NY. All in all good value for your money. If you are on a budget this is your hotel. Ďalšie informácie

We checked into this hotel on an extended stay waiting for an Amtrak departure. The room was big and the beds are comfortable. I liked the color scheme very much. There is a breakfast that we never did use but it is convenient for anyone who may want one. The mini kitchen and local shops and train made the room a good choice for an extended wait period. […] I was very comfortable in this room for about two weeks. This is the good. NOW...the bad. The problem with this hotel is the staff. I understand they are just doing what they think is their job but someone in training should explain what the proper procedures for hotel services are and the basic skills needed to provide great customer service. The folks running this hotel do not/will not honor the "Do Not Disturb" sign. The elder man who is the housekeeping super will knock incessantly day after day and if you refuse service and ask to have your privacy respected he will tell you that you do not have "privacy" in a hotel. It is not your home. They wanted to be in the room with us constantly and it became tedious telling them no thank you to the point of ridiculousness. To enter this room with us they began making excuses like checking the phones, and needing to look for damages. We tried to tell them that if any damages had occurred we would have called and asked for repairs of course. They then tried to say we were smoking in a non smoking room and they needed to come in. Out of 3 people in the room only one smoked and he went outside, past the front desk, every day to do so. We were so harassed by these people that we have asked for a refund of our last paid day and have made a reservation someplace else in a neighborhood far from this one. I am here as I write this, and on my way out tomorrow. I cannot wait to leave an otherwise very nice hotel room. Whomever is farming out the jobs for Ramada, please do a little better in the training for customer service and explain the rights and laws some. I looked it up on th Ďalšie informácie

This was a last minute selection for convenience sakes. I would not stay here again.

this needs to last at least another hour for the late risers and they need to offer more, yogurts, fruit, also a better variety of pastries. they also need someone there who speaks good English. thank you.

Don't even think about staying here. The neighborhood looks terrefying. There is bullet-proof glass infront of the front desk employees. Who by the way know nothing about dealing with costomers with curtesy . Stay away seriously, I left after 1 night despite paying for 5 nights (nonrefundable). I think my life and peace of mind is worth the loss of […] the money of the 4 nights. Ďalšie informácie

Stayed here a few times overnight, hotel is shabby and smells. There isn't much parking, the hotel staff barely speak English nor cares much for customer service. Every room I have been in has issues- the remote doesn't work, the knobs controlling the heat and air are broken, the toilet won't flush, there is no hot water. The hotel needs some major […] work. Stay there only if looking for cheap room. Ďalšie informácie

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If you don't mind safety, cleanliness and location this is the hotel for you! My room was located directly above a banquet hall. So, on Friday, Saturday and Sundays I got to experience all that was booked for those nights from the luxury of my room. There were other various activities that are just so ridiculous to report, just please be advised stay […] away from this nightmare of a hotel. Ďalšie informácie

We stayed here one night between flights. The beds were good and the room was comfortable and clean so we had a good night's sleep. If the free breakfast and in room coffee are important to you don't stay here. Waffles, plain bagels, one type of muffin and cold cereal. No fruit or juice. They had some funny tasting orange drink that the front desk said […] was Sunny D. My mother drinks decaf coffee but almost got regular because they had regular coffee in the orange decaf pot. When I pointed this out the front desk had no clue that orange meant decaf. We didn't want to use the coffee maker in the room because it was in the bathroom right next to the toilet. We were the only two passengers for the airport shuttle so one of the desk clerks took us in his personal van. I was very glad it had seat belts. The people working at the hotel were really very nice so if you only want a place to sleep it's great. It's also close to a train station into New York. Just bring your own food and coffee cup. Or buy snacks from the lobby store. Ďalšie informácie

I'm pretty sure that we saw some 'ladies of the night' in front of the hotel one evening. The room itself was fine enough for just sleeping, but I wouldn't hang out there (either in the hotel or the neighborhood).

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The representatives at the front desk and phones were very nasty and sinical and rude. I call this hotel prior to check in to ask a question the Indian man who answered the phone was extremely demeaning and actually hug the phone up while I was still on the call. The hallway on the seventh floor was wet from a leaking room and had a very bad odor.

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Reviews I read made me wary of this hotel. But since everything else was booked, I stayed there. True, the bullet proof glass in the lobby is horrible and gives you a bad feeling. It's also a bit shabby and the staff are not professional, but helpful enough. However, the room was great...new carpet, new beautiful curtains and bedding, granite in the […] bathroom. It was clean and welcoming. And I felt safe in the room. So, just check in and get upstairs. I'll stay here again. Ďalšie informácie

Very reasonably priced hotel and just 2 stops away from Manhattan Main Train stop in New York is a very plus point of its location. Subway station is just walking distance away from the hotel. But be cautious about phone usage as there is no way except through a calling card you may be able to make a long distance call to even Manhattan. And at this […] place the calling cards are such that for each call you may have to shell out US$1/- every time! Ďalšie informácie

the best thing was the price. also the lovely big room, friendly staff and dennis who took me to penn station at 6am.. the only bad thing was waiting at newark airport for shuttle bus 2 hours. i wasn`t told i had to phone you for the bus (i didnt even have your number on my booking)

I was never asked if I wanted a smoking room I just got that.

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You know, it was ok, fridge did not work, neighbourhood was ok, less than a block walk to a corner store for smokes and stuff. We asked for a cot and it eventually came and we had to pay cash. We were there 2 days and the maid never came, but we asked for towels and they brought them up. But, staff was decent and friendly enough, good selection at […] the breakfast, 20 minutes to Times Square, wifi, beds,parking, towels and sheets were all good. It is not the Ritz, but you get what you pay for. Ďalšie informácie

Maid banged on the door repeatedly at 11an with no preliminary wake up call. Very scary and rude situation.

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Okay, so if I hadn't already noticed that the hotel was in the 'hood, then the bullet-proof glass behind which the hotel employees conducted business made that fact exceedingly clear. The building was rundown but clean, the employees were brusque while not being downright rude. The free wifi was a much welcome surprise, though there wasn't much else […] to recommend the place. I had chosen the Ramada East Orange because of its close proximity to New York City, but the ridiculously abundant freeway construction and endlessly circuitous detours made what should have been a quick jaunt across the bridge an unbelievably frustrating ordeal. If I had it to do again I would definitely pay extra money for a better experience. Ďalšie informácie

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Hotel is convenient for the train into Manhatten. Rooms were clean and comfortable. The rest of the hotel was run down and in need of repair. Front desk staff were unhelpful, grumpy and in need of customer service training. Cleaning staff were great. And the lady on weekend breakfast duty was extremely efficient and helpful. Some hotel guests were wandering […] around the corridors drinking and partying. Each night we saw someone be removed from the property. All in all it is a mediocre hotel and we were surprised it operates under the Ramada name. Ďalšie informácie

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