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Súčasťou ubytovacieho zariadenia Mount Royal Hotel je reštaurácia, ktorá ponúka raňajky a večere.
K dispozícii je izbový servis (vo vyhradenom čase).
Hotel ponúka nasledujúce možnosti rekreácie: masážny bazén, sauna a parná sauna.
Nižšie uvedené rekreačné aktivity sú k dispozícii priamo v ubytovacom zariadení alebo v jeho blízkosti (na tieto aktivity sa môžu vzťahovať poplatky).
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Downtown Banff"
Great stay.we stayed an extra night and were moved to the Pinnacle Suite for the same pri ce as our previous quite small room. Gorgeous mountain views.Autentické hodnotenie hosťa Hotels.com
"Worst Hotel Stay in Banff on Wedding night"
The hotel is situated in a great location, however the toilet was broken, toilet was wobbly, it was so hot in the room I could not sleep a wink. We asked numerous times for the air conditioning to be fixed. Once the maintenance guy finally came an hour before our check out he told us that the thermostats are pretty much useless. The hotel controls the […] heat and there is no air conditioning. Not worth what we paid. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Mount Royal Hotel Dear Guest: Please accept our sincerest apologies for the issues that you encountered during your Wedding night stay at The Mount Royal Hotel. We would like to assure you that your experience is not common with our service standards and your complaints have been reported to our Maintenance Department Manager and will be followed up. Please give us the opportunity to make it up to you. Sincerely, Alexandra George Executive Coordinator Brewster Hospitality
Amazing location and beautiful rooms. Very impressedAutentické hodnotenie hosťa Hotels.com
"Great Location"
Room was good. Service was great. Right in the heart of Banff Ave so you really can't go wrong with the location. We had a bit of a lengthy trek from the elevator to get across to where our room was. But that also meant minimal noise, so that was a plus. We managed to get a great deal on this hotel, and weren't disappointed for the price we paid.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Mount Royal Hotel Dear Katie: We are excited to hear that you were more than satisfied with your recent experience staying at the Mount Royal Hotel. Thank you for your kind comments. We appreciate knowing that you feel that our hotel, with its convenient location yet quiet rooms, is a great deal. It was a pleasure to serve you and we look forward to hosting you again on your next trip to Banff. Sincerely, Alexandra George Executive Coordinator Brewster Hospitality
The rooms are amazing! I was pleasantly surprised with the size and style of the room. Location is awesome right downtown banff walking distance of shopping and restaurants. I stayed on a Sunday night and notice in the hotel was disappointing. Walls are very thin and our neighbours were extremely loud at 230am. This could be isolated but you could also […] hear everything above you. Disappointing but I would most likely stay again because the price was 85.00 which is great for the location. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Mount Royal Hotel Dear Krista: Here at the Mount Royal Hotel, we pride ourselves on being an affordable, comfortable, superbly located establishment and are glad that you agree. Please accept our apologies for any noise issues that you experienced during your stay with us. Thank you for taking the time to review your time spent at our hotel and we look forward to the opportunity to welcome you back on your next visit to the area. Sincerely, Alexandra George Executive Coordinator Brewster Hospitality
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Great Value for the Price!!! Will stay again!!!"
The hotel is great value for the money. We have stayed in Banff several times and have spent a fortune on expensive hotel rooms. We decided to give Mount Royal a try. We were very happy. It is in a fantastic central location. There is lots of parking reserved for guests and the parking is included in the cost of the room. The rooms are a good size. […] Beds are comfy. Shower and bath products are high end. No complaints. We will stay again. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"good location"
The room is big, but not that clean.Autentické hodnotenie hosťa Hotels.com
"Great!"
It was perfect location. Great facility and service. Stay there again without question.Autentické hodnotenie hosťa Hotels.com
"right in the middle of the action"
While the hotel staff were less than nice, the hotel itself was perfect. The location was totally ideal, right in the centre of downtown close to all of the bars and restaurants. The room was quite large and very comfortable. Would definitely stay here again.Autentické hodnotenie hosťa Hotels.com
"Great Hotel...Loud Guests"
I have stayed at The Mount Royal a total of 20 nights, last weekend was the worst stay I have had there. No fault of the staff, just a couple of drunks who had a domestic dispute in the room next to mine at 3:30 a.m. Police arrived at 4:00 and everything was quiet by 4:30. Front desk offered me a free breakfast for my troubles. Will I stay there again? […] Probably. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Mount Royal Hotel Dear Kevin: We thank you for your continuing patronage at the Mount Royal Hotel and would like to apologize for the inconvenience that you encountered during your most recent stay. We pride ourselves on providing the utmost in customer service standards and are glad to read that our staff members were helpful after learning of your situation. Your business is important to us and we hope to serve you again on your next visit. Sincerely, Alexandra George Executive Coordinator Brewster Hospitality
"Great location"
Great place for the price. Can't beat the location.Autentické hodnotenie hosťa Hotels.com
"Comfy Hotel"
Our stay at the Mount Royal Hotel was very pleasant & comfortable, would definitely stay again.Autentické hodnotenie hosťa Hotels.com
"Great location!"
This was a great location, you can't get a much better location for Banff. The bed was comofrtable and the room was clean. Nothing spectacular but the price was fair, we enjoyed it.Autentické hodnotenie hosťa Hotels.com
"Good overall"
Parking sucks, and the back exit to the parking lot wasn't lit very well (or at all on some floors), but otherwise very convenient location and comfortable rooms.Autentické hodnotenie hosťa Hotels.com
Great location! We were able to walk everywhere. Tony Roma's -located in hotel- great for supper, not so great for Breakfast.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Great Value"
Good value on a decent downtown hotel. Close to everything. Would stay here again.Autentické hodnotenie hosťa Hotels.com
"Thin walls"
The room was small and you could hear your neighbours. The only good thing about the hotel was the location. It was close to restaurants and shops, all in walking distance.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Nothing bad to say"
The room was clean and comfortable. Would have been nice to have a fridge but that seems to be a common problem with Banff hotels. The staff were very healpful, it was so close to everything you could possibly want and it was cheap. You just can't beat that. There were no extra frills but if you're looking to spend your stay in Banff in your hotel room […] then I guess you'd want to upgrade. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"A great stay at Mount Royal"
A centrally located hotel, clean rooms, good resturant connected to the hotel and service minded staff. We stayed three days in Banff, and the location of the hotel was perfect, with short distance to shops, bars, resturants and ski-bus. We had a window facing the parking lot, but no noise during the night. Will stay here next time.Autentické hodnotenie hosťa Hotels.com
"Nice location, very good service and CHEAP!"
This hotel couldn't be more perfectly situated. It's a bit old but very clean and it has nice rooms. Front desk and service overall is perfect, very fast.I will definitely come back and recommend to all of my friends.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
We were only at the hotel for one night so it was fine for that, but you can tell they are trying to update the hotel. Good intentions but bad outcome. Out room was in the farthest corner of the hotel that you could think of, paint was all over the door and light. The baseboards were falling off the wall or not installed properly. We had a view of the […] parking lot which was partly blocked by a building. For the one night we stayed it was fine, but for the price it was not worth it. I've stayed in nicer hotels that costed much less Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Was great. Very comfy bed, excellent location, and great customer service. TV didn't work was out only issue.Autentické hodnotenie hosťa Hotels.com
"close to everything"
The room was very clean and comfortable,great service and great location. coming back to ski in a few weeks and will book again at this hotel.Autentické hodnotenie hosťa Hotels.com
The hotel was great for the price. It had very comfortable beds and was in the perfect location. The only downside to the hotel was the hot tub. It wasnt hot and felt more like a warm bath than anything.Autentické hodnotenie hosťa Hotels.com
"Recent visit"
The housekeeping was not completed until after 4 pm which we found later than usual. The hotel was comfortable and clean and a great location. I was under the impression that breakfast was provided when i booked online but it was not.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Guest Thank you for sharing your Mount Royal Hotel experience! We were glad to hear that you enjoyed your stay with us. We are grateful for your constructive comments which will help us improve and maintain our standards. I have taken the liberty to share them with the appropriate departments. We look forward to serving you again on your next Banff getaway. Sincerely, Sarah Lofts Manager on Duty
"Great hotel for anyone in a great location."
We stayed at tthe Mount Royal from 30th Jan to 6th Feb, 2013, and found it to be very convenient location for everything in the town. The staff were all very friendly and helpful. Our room was on the 3rd floor at the back of the hotel so was quiet and had views of Mount Rundle. We wished we had a fridge but like most hotels in Banff, they are so old […] they can't take the electrics, but it wasn't a huge problem. Also the jacuzzi wasn't very hot, neither was the room that it was in and the sauna was being serviced, so it only worked on the Saturday, which was a shame, as it was needed after a day of skiing! The rooms though were clean and lovely and the beds were very nice. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Banes Greetings from the Mount Royal Hotel! I was glad to read that you had a good experience while you were staying with us. And that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the bars and restaurants. As customer service is one of our primary goals, I am pleased to see that the staff made you feel welcome and helped you to have a memorable stay. Thank you again for sharing your comments with us. We look forward to serving you again in the near future. Sincerely, Sarah Lofts Manager on Duty
"Good location"
Right downtown. Wonderful king-size bed, Tony Roma's in the same building. Not enough lighting in the bathroom, parking in the lot may be challenging during busy times. Ample ski-lockers. A minor maintenance item was fixed immediately. Great value for the price.Autentické hodnotenie hosťa Hotels.com
We had an Excellent time Hotel was wonderfulAutentické hodnotenie hosťa Hotels.com
"Great value"
I really liked our room, it was the cheapest option in hotel, room had 2 queen beds and a separate area with small coffee table, chairs, coach, it was separated from bedroom. There are some minuses: one air duct was very dirty and water was not hot in hot tub. However, I'll give 5 stars for excellent value of price. Great location, quick chek-in and […] check-out. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Marina Thank you for taking the time to comment on your stay. I am very happy to hear we succeeded in making your stay an enjoyable one and that you were able to have a restful stay. I have taken the liberty to pass your comments on to the other departments, we thank you for your feedback. We look forward to welcoming you back to the Mount Royal Hotel again in the near future. Sincerely, Sarah Lofts Manager on Duty
"Brilliant customer service"
This was a trip for my hubbies 40th birthday. I had booked a standard king room. When I checked us in I asked the lady if she could do a good deal on an upgrade, as we were there for my husbands 40th. After a few mins she gave us the new room key. When we got to the room, she had upgraded us to a suite. It was amazing. So thoughtful! We had a great […] couple nights in a beautiful room. Thank you Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Great value"
We had a fantastic stay at the Mount Royal Hotel. The value was fantastic, it was so cheap I was not expecting it to be anywhere near as nice as it was. The rooms were very modern, TV quite large with a good choice of channels. I had read previous reviews that said there was no fridge, so we prepared ourselves for no fridge - but just like anywhere […] else there was a bar fridge. I had also read that it was too warm in the room, definitely not the case for us. If anything we couldn't get the room hot, but it was always comfortable. The shower temperature was a bit random, sometimes it would barely get lukewarm then all of a sudden it's boiling hot. The bed was super comfortable and the location was just fantastic. Would definitely stay here again! Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
"Banff get away"
The hotel is on Banff avenue so the street noise is a big much once the pubs close but we would stay their again for sureAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Gord Greetings from the Mount Royal Hotel! We were pleased to hear of your pleasant experience while staying with us. We strive to ensure that our guests are happy during their stay. It is fantastic to hear that you were able to take advantage of the hotel’s central location and all our town has to offer its guests. We found it a joy to have hosted you in house. Thank you for sharing with us, we look forward to serving you again in the near future. Sincerely, Sarah Lofts Manager on Duty
"Clean, comfortable and good value"
Overall a great value hotel in the heart of Banff, and free parking as well. We had no issues parking, but were there at the end of January, a quiet time. Check in was efficient, and our room was ready at 2.30. We had asked for a room away from lifts, stairs and ice rooms, and should have been a bit more specific as this request was taken literally […] and we had a hike with all our luggage, negotiating small stairs where the luggage trolley wouldn't go...we just didn't want the noise that comes with being right next to walkways etc. The bedroom was nice, clean and recently decorated, but the bathroom, again while clean, was showing signs of age, especially when compared to the bedroom. The bedroom windows don't open and the heating / cooling fan was noisy. We switched it off completely; fortunately, the room maintained a comfortable temperature for us without the fan on. For its value, location, general cleanliness, comfort and the fact we can take our dog, we would stay at the Mount Royal again. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"great deal and good location"
everything was very close and clean and comfortable bed also all my satisfaction and reasonable priceAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Genie Greetings from the Mount Royal Hotel! I was glad to read that you had a good experience while you were staying with us. And that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the shops and restaurants. We strive to ensure our guests are happy and I am pleased to see that you had a memorable stay. Thank you again for sharing with us. We look forward to serving you again in the near future. Sincerely, Sarah Lofts Manager on Duty
"Good winter value"
Hotel is in best location right on the main street in the heart of the town. Parking is right behind the hotel and there is lots of it. The hotel lobby is simple but nice and the hallways are well maintained. Our room was nice enough with new carpeting and nice bedding. The beds were on the soft side. The bathroom was incredibly small and has not been […] updated in decades but then who spends time in the bathroom? There is no food service for breakfast but there is a McDonald's just down the street and many options across the street. For the price this is a great option. We have stayed in many worse places in the area for much more money. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Susie Greetings from the Mount Royal Hotel! I was glad to read that you had a good experience while you were staying with us, and that you enjoyed the fantastic location in the heart of Banff. We thank for your constructive comments, I have taken the liberty to pass them on to the appropriate department heads. For your future reference, we do have a Tony Roma’s restaurant located in the hotel, which is open everyday for breakfast starting a 7:00am, and remains open for lunch and dinner services as well. Thank you again for sharing with us. We look forward to serving you again in the near future. Sincerely, Sarah Lofts Manager on Duty
"Nice location, shame about the tepid tub."
Chose this hotel for the location, wi-fi, hot tub, sauna ,and Tony Romas. The location was there the remainder was not. The hot tub was barely warm, a request for more heat was made and nothing done, the sauna was about 24 degrees, cannot be turned up, ???????why not I wondered. Okay head to Tony Romas, oh, it is closed today for a staff meeting, close […] the entire place , for the entire night for a staff meeting? Okay, head to the room for some web browsing, unable to connect due to a poor connection, front desk advised that too many people were using the internet and there was not enough to go around????huh. Never was able to get a connection in three days. The room door was 3 inches from the floor, so everyone in the hall talking seemed to be in my room, hard to sleep . The second day the room was not made up, no fresh towels, no coffee , no bottled water , no soap, no beds made, they went home was what the desk said when asked what was going on??? Not impressed. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Al Greetings from the Mount Royal Hotel! We are very sorry and deeply regret that our services and facilities were not satisfactory during your recent stay with us. We take great pride in offering the best to our guests and your experience is not common with our normal standards. Thank you for your constructive comments. I have taken the liberty to share your specific comments with the appropriate managers of departments. We do use these as tools to help us improve and maintain our standards. Once again, thank-you for your feedback, we look forward to serving you again in the future. Sincerely, Sarah Lofts Manager on Duty
"Just okay"
The hotel itself is worth the price. Free parking, free wifi, location is right on Banff Avenue. The hotel was clean and even updated a little. However, I only booked this hotel for a couple of reason; the price, the location, and the hot tub. The hot tub turned out to be a luke warm bath in the basement of the hotel. Not what I had in mind when picturing […] unwinding after a day on the slopes. Not a big deal, but one of the important factors I was counting on when I booked. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Mount Royal Hotel Dear Traveler Greetings from the Mount Royal Hotel! Thank you for sharing your experience! We are happy to have been a positive part of your Banff holiday. I have taken the liberty of sharing your specific comments with the appropriate departments. Thank you for your constructive feedback. Thank you again for sharing with us and we truly look forward to serving you in the near future. Sincerely, Sarah Lofts Manager on Duty
"Location was the only good thing about this hotel"
Front desk clerks rude and not very helpful. Telephone in the room didn't work, coffee machine spurted everywhere and we weren't able to drink any of it. Ceiling in bathroom was dripping on the toilet and you can feel it if you were sitting on it. Elevators painfully slow.Autentické hodnotenie hosťa Hotels.com
"Great Location!"
This was our first time at the Mount Royal and it was perfect. We booked 2 rooms and they were both clean, renovated and the beds were very comfy! ( we stayed in the main part ) The service in the little pub was fantastic! We will definitely stay again. And The location... FANTASTIC!! We will all be booking at the Mount Royal again.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
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