Country Inn & Suites By Carlson, Crystal Lake, IL - Creve Couer

Just a two day getaway for spring break, so the kids could chill out in the pool. My wife and I had stayed here before and enjoyed this location so we came back. Great pool, great breakfast, several restaurants within walking distance. I can't think of a single negative thing from this stay. We love staying at Country Inn & Suites and will do so ag […] ain. Ďalšie informácie

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I was disappointed that we were not informed what rooms previously had animals in it. My son has asthma and animals trigger his asthma so it was an awful experience. Animals should not be allowed in any hotel unless they have one designated kennel to put them in. It is disgusting to think that they urinate anywhere in the room and that there is dander […] associated with these pets. Owners should board their pets at pet hotels. the least the hotel can do is advise that animals were in your room and ask if that is ok. Ďalšie informácie

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Bathroom was a bit small. Also, for the price, I would have hoped for HD programming on the flat screen TV.

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The staff was friendly and the hotel was very clean. The only complaint we had was that the air conditioner would not stay on and keep the rooms at a constant temperature. The rooms had lots of space and the free breakfast was great!

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The hotel is right in the middle of many prime locations, set back enough that it isn't disturbed by the busy commuters. Very clean and super friendly staff. My only complaints were the beds. They were not super comfortable and feather pillows. That aside it was a great stay.

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excellent and convenient to leisure purposes

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The room was big and comfortable. Just wished there were thick curtains to cover the windows. Only sheer and didn't block the sun or people looking in. Does have a nice pool.

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great hotel, pool and spa and free breakfast were fabulous, after a hectic day it was very relaxing toget back to hotel and unwind in comfort.

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very helpful and friendly staff.

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Hotel and staff was top notch. The breakfast was great. The only problem was you could hear the room next to you, alot. We keep the TV on to keep from hearing it.

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Nice clean hotel with friendly staff. This is the second time though that we stayed and had loud guests wandering the hall. This time we were woken by a drunken guest trying to get into the room with their key, failing, and then knocking. To add to the experience there was an Arby's bag in our doorframe when we left the room. Might be better during […] the week, but we'll be avoiding this place on weekends Ďalšie informácie

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The location was great for our one week stay, and staff was very friendly. Will stay again on our next visit.

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Checked in to a "no smoking" room, reeked of cigarette smoke. Went back to desk and was given another room. Tube did not drain, pulled out stopper and was completely clogged with hair, gross. Stayed two nights, did not replenish coffee.

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My stay was nice. There were a few mishaps but the front desk guy made up for them. Breakfast was good but the food area could have been a lot cleaner.

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I requested a 2Queen with sofa sleeper; didn't get the sofa sleeper. Went to staff, and they said sorry, but they had none available....and didn't offer me anything, coupon for future, cut in room rate.

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2nd time staying at this hotel and it has been consistently good. Friendly, professional staff, clean and comforatble accommodations.

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It's great! The rooms are large and quite comfortable. The morning breakfast is wonderful, too! Great place for the $.

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Great Location. Very friendly staff. Wonderful breakfast brunch every morning. Nice pool and jacuzzi. Liked having a small refrigerator and microwave in room. Clean and comfortable. Good variety of restaurants and stores close by. Homemade cookies at the check-in desk...How much more inviting could it be???

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We stayed here for a wedding and the staff was very friendly and accomodating. We needed a late check out so that several of us could get dressed in our room and they were wonderful about it. I would recommend it to others.

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Enjoyed my brief stay at the Country Inn & Suites. Hotel was comfortable and clean and the room was spacious. Staff in the morning was friendly. Breakfast was fine although would have like to have hot eggs and a breakfast meat versus cold hard-boiled eggs and biscuits and gravy. You could also make a waffle which was good. I have stayed at the Comfort […] Inn across the street and I definitely enjoyed this hotel more as the hotel felt of a higher quality. Ďalšie informácie

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This hotel was a great place to stay--well-situated near many restaurants, stores, and a movie theater. Close to HWY 31. Charming, cozy lobby. Very attractive breakfast area with sofas and large screen TV. Wide variety of breakfast items including bacon and eggs and waffles, much more. Large pool, fitness center and a business center with 2 computers, […] 2 printers and a scanner. Very friendly staff. Ďalšie informácie

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I had not stayed at the Country Inn & Suites for over a year as the last two times I had stayed there with my grandchildren the pool was closed both times. This time with a great rate on hotels.com (the Country Inn and Suites website was highter) I decided to give them another chance. Had 3 comfortable nights and the location is great, the rooms big […] and the breakfast good. However; did not have time to swim, so if swimming is on your list of things to do, be cautious as I hear they are still having trouble with the maintenance of that pool and it is frequently closed. Ďalšie informácie

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Good, moderately priced hotel. Wish the staffing was a bit better during the breakfast period but other than that the hotel was just as expected.

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I have stayed in several hotels in this state and I find the staff at this Country Inn very friendly the location is great.

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front desk was not helpful. Room was clean, no ammenities like the Country Inn in Schaumburg. I have stayed in better motels than this being a hotel.

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The hotel in general was very clean as was our room. The service from the employees was very courteous. An extremely comfortable hotel experience overall! I would highly recommend it and would return there myself.

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This hotel was just what we needed. The rate was fair and the services and condition of the room were above average. I will be staying here again.

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The hotel was clean and the staff was friendly. I did find it a little hard to get to however that may have been attributed to the GPS along with locating it in the dark. Overall, the hotel served its purpose and I was only 10 min from family. The hotel had a lovely indoor hot tub and pool as well. I would stay here again.

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The ONLY negative was that the pool was a little small, but still plenty of room for everyone.

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Stayed at Country Inn & Suites-Crystal Lake, since we had a wedding reception in Woodstock (no decent hotels there). Nice staff, free cookies, great breakfast, and decent indoor pool & jacuzzi. Mostly clean except for a few ants (being that the weather was finally warmer), which the staff was aware of and had already started to spray. Overall, a great […] experience - especially when comparing hotels with other relatives who stayed in the area. Ďalšie informácie

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The Read & Return library is a great idea. Loved the breakfast, loved the cookies, friendly and helpful staff, comfortable and a great value.

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This hotel was conveniently located for us since we were only in town one night for a show at the Raue Center. Room was adequate. Bed was super comfy. The breakfast was great and the woman working the breakfast room really made the stay for us. She was wonderful.

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This hotel was reasonably priced for a room which could accomodate 6 people. Even though the hotel was 11 years old it seemed much newer. We were pleasantly surprised by the appearence and cleanliness of everything.

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Room was comfortable with all necessary amenities. Only complaint was room had cobwebs in the corners and bathroom tiles cracked and hair dryer was obviously not cleaned probably since they installed it. Bath could use a remodel or at least fix the broken pieces.

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Great price. Very clean, and the staff gave 110%

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Hotel is a good place to stay--clean, nicely decorated. This was our third time there. Only complaint is there is not enough seating for the complimentary breakfast, and it cost more than when we stayed last Thanksgiving.

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It's a great deal for what you get - the breakfast in the morning has a great spread, the pool and jacuzzi were clean and well maintained, the room was very clean and well decorated, and the staff we dealt with were all very nice and accommodating. I'd definitely stay there again!

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