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Poloha.
Ubytovacie zariadenie Hard Rock Hotel and Casino featuring HRH Tower Suites v meste Las Vegas (Oblasť východne od bulváru The Strip) je výhodne situované pri letisku (v blízkosti letiska) a v jeho blízkosti sú Inštitút pre výskum púští v meste, Nevadská univerzita – Las Vegas a Thomas and Mack Center.
Charakteristika rezortu.
Súčasťou ubytovacieho zariadenia Hard Rock Hotel and Casino featuring HRH Tower Suites sú kúpeľné služby v plnom rozsahu, masážny bazén a parná sauna. Medzi business výhody tohto 4-hviezdičkového ubytovacieho zariadenia patria zasadačky pre malé skupiny, limuzínový servis a audiovizuálne technické prostiedky. Súčasťou tohto ubytovacieho zariadenia (rekreačné stredisko) v meste Las Vegas sú reštaurácia, kaviareň a bar pri bazéne. Personál vie zabezpečiť služby vrátnika, svadobné služby a zabezpečovanie akcií. K ďalším výhodám patria kasíno, sezónny vonkajší bazén a nočný klub. Hostia môžu priamo v ubytovacom zariadení využiť bezplatnú parkovaciu službu alebo môžu zaparkovať sami.
Hosťovské izby.
Súčasťou hosťovských izieb s klimatizáciou (1503) v ubytovacom zariadení Hard Rock Hotel and Casino featuring HRH Tower Suites sú prehrávače CD a minibary. K dispozícii je bezplatný bezdrôtový i káblový vysokorýchlostný prístup na Internet. Izby sú vybavené televízormi (plazmové televízory) s kanálmi (káblová/satelitná TV), na ktorých možno sledovať filmy za úhradu. Súčasťou všetkých ubytovacích kapacít sú písacie stoly a sejfy. Hostia môžu realizovať bezplatné miestne hovory (možné obmedzenia). Do vybavenia kúpeľne patrí značkové toaletné potreby a sušiče na vlasy.
Medzi ďalšie výhody patria žehličky/žehliace dosky a otváracie okná. Okrem toho, medzi výhody dostupné na požiadanie patria chladničky, protialergická posteľná bielizeň a budenie telefónom. Každú noc sa poskytuje služba odostlania postele a k dispozícii sú tiež upratovacie služby (raz za deň).
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
**Tieto vymoženosti môžu byť dostupné iba v niektorých izbách alebo oddeleniach. Na niektoré vymoženosti sa môžu vzťahovať ďalšie poplatky.
Located inside the HRH Tower, the Reliquary Spa and Water Sanctuary is the ideal spot to decompress after one too many all-nighters. Indulge in a Russian Bania Ritual: a thermal-activated hot scrub followed by a deep-tissue Russian sports massage with a cooling lotion. Or get an airbrush tan and discover that bronzed have more fun. Afterward, relax in the co-ed Roman bath, which features private cabana areas.
Hard Rock Hotel's 6 restaurants run the gamut from fine Tuscan fare at AGO to Nobu's modern Japanese cuisine. Casual options include a 24-hour diner, an onsite Starbucks, the Pink Taco, and a Latin-style coffeehouse. Room service is available 24 hours. Among the offerings:
AGO - The Las Vegas outpost of Agostino Sciandri's West Hollywood trattoria serves authentic Tuscan cuisine. (Dinner only.)
Nobu - This modern Japanese restaurant and sushi bar is part of renowned chef Nobu Matsuhisa's empire (don't worry, the signature Black Cod with Miso is on the menu). (Dinner only.)
Rare 120º - With an emphasis on organic and farm-raised meats, Rare 120º serves classic and contemporary steakhouse cuisine and martinis in a sleek, modern dining room. (Dinner only.)
Johnny Smalls - Featuring a menu of more than 50 small plates, this casual spot offers Spanish tapas, Asian dim sum, Mediterranean mezze, American favorites, and other international dishes for sharing. (Dinner Wednesday-Sunday.)
Pink Taco - This colorful Mexican cantina offers indoor and outdoor seating and a lengthy list of tequilas, margaritas, and beers. Popular happy hours feature food and drink specials. (Lunch and dinner.)
Mr. Lucky's 24/7 - Overlooking the casino floor, this 24-hour café serves comfort food and diner-style fare.
Headlining rockers and other stars take the stage in the 4,000-seat Joint, while more-intimate concerts are held poolside at the Hard Rock Beach Club. On Sundays during the warmer months, the Rehab pool party draws revelers from across Vegas. With 2 marble bars, a sunken dance floor, and an outdoor terrace with fireplaces, the 14,000-square-foot Vanity nightclub attracts a local crowd year-round.
You can purchase a permanent souvenir of your Sin City vacation in the Hart & Huntington Tattoo Company, founded by motocross legend Carey Hart. Complete the look with bling from Rocks the Jeweler and new threads from John Varvatos.
Open seasonally, Hard Rock Hotel's expansive pool complex features 2 sandy lagoon pools, a water slide, 2 splash pools, a grotto bar, and 4 spa tubs. Scattered throughout the complex, luxury cabanas (surcharge) are outfitted with LCD TVs, refrigerators, phones, fresh fruit, and other goodies. Part of the pool area is closed to guests under 21 years old during the weekend.
A daily resort fee includes access to the hotel's well-equipped health club. Facilities include a steam room and spa tub. Spa robes and slippers are available on request.
Niektoré ubytovacie zariadenia môžu účtovať dodatočné poplatky za zariadenia alebo služby, a to i v prípade, ak ich nevyužívate. Pri registrácii alebo odhlasovaní vám môžu byť naúčtované miestne poplatky alebo dane. Toto ubytovacie zariadenie nám potvrdilo, že vám bude účtovať nasledujúce položky:
Zahrnuli sme všetky poplatky, o ktorých nás informovalo ubytovacie zariadenie. Môže sa však stať, že sa poplatky budú líšiť, a to napríklad v súvislosti s dĺžkou pobytu v objednanej izbe.
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
This area has more lodging variety than The Strip. East of the Strip features both gaming and non-gaming properties that range from budget to luxury accommodations. Key attractions here include the Las Vegas Convention Center, the University of Nevada, Las Vegas, the McCarran International Airport, several office parks, and the Restaurant Row along Flamingo and Paradise roads.
zobraziť všetky hotely – Las Vegas"Nice Room, Mediocre Service"
The bed is very comfortable in Casino Tower. Paradise Tower is newer with more fancy interior. Impressive pool but no warm water. Mediocre service, seldom did they pick up the phone call from guest rooms. Front desk was not really helpful during check-in. Nevertheless, consider the price, it was still a good deal.
"Great pool, except for Sundays."
I enjoyed my stay overall. This is a great hotel for rock aficionados. The in-casino music is fantastic. The room was comfortable and the beds were extremely comfortable with feather-top mattresses. The lighting in the room was poor. The pool was fantastic, except for Sundays. On Sundays for Rehab, unless you pay $60 you will only have access to one […] of the smaller pools as a guest of the hotel. Drinks are expensive if you are not gambling, $9 for a beer, $10+ for a cocktail. The gambling floor is small and limited. Ďalšie informácie
Excellent!!! Would definitely return. Hopefully soon.
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"Upgraded to pool view room"
The rooms were great....comfortable beds and very clean rooms. The only problem we had was one of our guys was upgraded to a pool view room and couldn't believe the noise coming from the pool area all afternoon. I guess MTV takes over the pool area and it's crazy down there.
"Not my usual stay"
I've stayed at the Hard Rock many times with little problems but the last time I had more problems then ever! I walked into my room and it was gorgeous! Until I walked into the bathroom. The room service left their broom also it wasn't very clean . ( hair on the floor, black gook on the tub) I never complain usually. So my friends and I went down to […] gamble and when I returned to the room my key wouldn't work! I went down twice because the key they kept giving me wouldn't work the third time I went down they saw that I was upset ( I just wanted to get out of my Vegas heels and sleep!!) They then told me that my lock must be broken and to wait by my door for security to help me in. So I waited.. Waited and waited some more until the security officer could let me into my fully paid room. Once he let me in I realized that I was now stuck in my room and couldn't leave unless I wanted to go through the hour long pain in the butt situation I just got out of! When I checked out they were training someone and I told them how horrible my stay was and they took off the extra $20 hotel fee. All without making direct eye contact. Ďalšie informácie
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"we stayed in the HRH all-suite tower....it ROCKED!"
first of all, you need to know that i initially booked a casino room (2 queens). HOWEVER, i got an e-mail for a special rate in the HRH tower - the newest building. we booked that special for 2 nights, and then the casino room for the following 2. once we got to the hard rock, they let us stay in the suite for a nominal "upgrade" fee instead of switching […] rooms. therefore, my experience was ONLY in the suite. the suite was well-appointed. modern and clean furnishings, and the MOST COMFORTABLE bed i have stayed in to date. the foyer is nice, yet the closets are located in this area and NOT in the bedroom. the seating area is nice, but the speakers for the ipod dock SUCKED. the bathroom was large...almost bigger than some hotel rooms. we also went to the reliquary spa; a nice break from the smoky casino. the spa was empty because most people are out-and-about. regardless, it made for a relaxing experience. all-in-all, i would DEFINITELY stay here again depending on the rate that i can get. although the HRH is off the strip, it is well worth staying here. then again, we had a rental car so it made coming-and-going easy. Ďalšie informácie
"Great service- we got a free upgrade"
When we first checked in, the assistant at the front desk informed us that there was no more rooms with a king-size bed. So to compensate, she gave us a free upgrade to a room in the newly remodeled HRH Tower. It was well worth it! SOOOO beautiful and clean and luxurious. We had a blast and enjoyed the room. And the shower was amazing- huge rain-type […] shower head. Overall, we were very impressed and we will be back! Ďalšie informácie
"TERRIBLE CUSTOMER SERVICE!!"
The customer service we received at the Hard Rock was very poor. We were on hold in the room with the front desk for almost 25 minutes. The lines to check in and out took forever. It took almost 27 hours to get our drain unclogged so we brushed our teeth in the bathtub. The front desk representatives were rude and had no care whatsoever for the customers […] of the hotel. I've stayed at a lot of the hotels in Vegas and this was my worst experience yet. I won't be back here again. Ďalšie informácie
"party rockin"
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20 min wait for the front desk to answer a call...ridiculous
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The stay was great but the T.V. kept pixelating. Maintenance came up to fix but only half fixed it. The A/C did not get cold.
"Some Good Some Bad"
Well, Everything was really pretty good. Room was nice... However, Check in seems to take alot longer than one would think. The attendants don't seem to be in any hurry. frustrating when in a long line. Security at the pool, did a great job, but seemed to be mad alot at Guest. Its ok to smile and do your job. And finally the bad, My Wife got her purse […] stolen... not good. Ďalšie informácie
"Good value for the money"
Stayed at Hard Rock for business trip (not a convention). Would recommend upgrading from the standard king mountain view. My "view" was of a roof a few stories below my window. The room was basic but clean. The service at the hotel was average. I did not find the staff to be unpleasant but they did not go out of their way to make me feel valued. I am […] comparing this to a similar booking at the Palms about 6 weeks earlier where the front desk was very pleasant and accommodating. I would choose the Palms over the Hard Rock for my next visit. Ďalšie informácie
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Good. Only complaint was excessive noise from the pool area.
"ok"
Friendly, competent cust svc. Large, diverse, modern pool areas. Rooms and public areas outdated and worn. Cab or shuttle to strip. Hotel resort fee. Long waits at bell desk.
"Young fun"
The Hard Rock is about the funnest place you can stay in Vegas. I love the rock that plays in the hallways and of course all the memorabilia. Mostly a young crowd. Unbeatable pool scene! I can hardly imagine a better value. The casino's got that casino smell, but I had a good time at the tables--a bit more casual feel than some of the higher-dollar […] places. Staff was cheerful and helpful. Ďalšie informácie
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"Been here before surprised it lost it's touch"
We were not informed that the refrigerator was $20 a day which was ridiculous. I had called prior to the trip and when we checked in and no mention of the fee. The manager, Mike comped the refrigerator for us. There are resort fees whether or not you use them. The staff checking in the first day Brittany had no customer service skills it seemed as if […] we were wasting her time. Another girl helped me later she was new and being trained and she had the best customer service skills, I believe her name was Juilana. Brittnay never did send the refrigerator we had to call and ask for one that's how we found out about the fees. The toilet still had cleaning spray on it. the TV remote never worked properly. The worst part it took over 10 tries to get get into our room each time. We had staff help us, maintenance. They said that's just the way it is. Totally shocked. The best part the pools were fantastic and the beds were like sleeping on cloud nine. I have stayed her before with girlfriends and sadly this was my husbands first impression. Ďalšie informácie
"HRH TOWER HARD ROCK CASINO"
As this was my birthday treat I have to say I was very pleased with the general ambiance and attention to detail the staff offered, especially the room staff who were some of the best I have come across
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"HEH in Las Vegas"
Five star on all accounts, service off the charts, pure quality, it has moved to the top of my list and I have stayed at what is considered the best, great job HRH
"D Glenn's Stay at the Hard Rock Hotel LV"
Well, with most hotels in Vegas, I have no notion what to expect, but I had already stayed at the San Diego HRH, so I had a notion of what to expect there. I didn't get it in the Vegas property, The staff was nice and everyone was very professional, but the property itself gets an F and is in need for Refit. The room itself was titled Mountain View […] was in fact a view of the casino walls. that I published on Facebook. But what sealed my bad grade was an an all but plugged up tub drain. The TV check-out did seem to work, but I not sure since it didn't tell me so. Over all I love this Hotel but it is tuff love am afraid. This place needs some help!! Fix it!! Ďalšie informácie
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"Hard Rock Vegas"
The first room we got was not what we booked, after the hair dryer almost caught on fire and the mirror fell on the floor we decided to complain. The clerk at the desk was helpful and kind, she gave us an "upgrade" which is pretty much the original room we booked. The Pool was nice but the water felt like the pacific ocean in December.
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"positive/negative off-season value"
Some very positive cust svc especially front desk and guest services. Spacious modern rooms in paradise and casino towers. Windows don't open in paradise tower rooms but they are more updated. Casino tower rooms have double doors that open to the outside but the rooms are a little more dated. Pool view rooms are more subject to loud daily music and […] nightly cleaning noise. Beautiful spacious pool areas w/some adults only fri thru Monday. Lots of quality food options and entertainment. Daily shuttle to strip limited hours. Ďalšie informácie
"It Rocks!"
We stayed at the HRH Tower King Suite. The room was very nice, bed was comfortable, the tub was sweet, and the partial view of the city was nice at night. Everybody at the hotel was nice. Our juke box did not work and the hotel staff came within minutes to fix it. The only complain I have is that our room was never cleaned the next day. We put the "Tidy […] Up" sign on our door, but we did not get the service. The rain shower is cool and the tub was relaxing. We also went to the pool on the second floor exit. The pool staff people there were helpful. The hotel was not too loud, but cool enough to hang out and talk. Being away from the strip is not cool, cause the taxi rides can add up. However, I am definitely stayin here again. I love the ambiance, style, and rooms. If you do stay at the Towers request a room above the 7th floor so you dont get a view of the parking garage. Ďalšie informácie
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"Awesome"
*****
"HRH...Glad I didn't pay the full rate"
This was the first hotel I've ever stayed in where I could hear the toilet flush/shower running from the room next door. And speaking of the bathroom, whenever I turned on the faucet, water leaked from the top of the faucet all over the bathroom counter. I was also thoroughly disgusted that when I flushed the toilet (by pushing a button in the wall […] - another first for me) there was water leakage (presumable toilet water). I just tried to flush quickly and never touched the button with my bare hand. The towels were very hard. Beyond the bathroom, the iron/ironing board had seen better days. The board was extremely rickety, and the iron would not properly plug into the outlet. It simply hung on the edge, and so sometimes it would lose power. The beds was awesome! Extremely comfortable pillow top mattress and fluffy down pillows. Its too bad I didn't get a chance to spend more time in them! The casino itself was nice. The sportsbook is small, but one of the best in town. There is also a fair amount of eating options. Ďalšie informácie
"Pool party at The Hard Rock"
I have never had to show my ID to enter a pool. We were told we could not bring in any food or beverages including the breakfast sandwiches we had just purchased from the cafe. Then we had to pay to reserve a seat. Prices started at 200$ and went up to about 400$ depending on proximity to the pool. 275$ later we left the pool area. We did have a good […] time but if we weren't there celebrating a 21st bday we wouldn't have been so wiling to spend so much money Ďalšie informácie
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"Our stay at the hard rock"
Stayed at the hard rock for three nights I recommend this hotel if your in a budget I booked a one bed room, they were sold out so I had to stay in a 2 bed room Pros- great room rates. Has a shuttle that takes you to the strip Cons- rehab pool was closed. The reg adult pool was open but the water is dirty. Great for laying out and drinking, every […] hotel that I've stayed at has hotel guest skip the line type of deal for the club they have this case it was vanity. They didn't have the skip the line Ďalšie informácie
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Excellent hotel keep it up!
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