Pullman Paris Tour Eiffel - Paríž

great hotel

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Stayed in a new room. Ventilation system lacking.

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The location of this Hotel was great, down the street from both the Eiffel Tower and the Metro Stop. However, the Hotel is old and is undergoing a major facelift so to speak. Our room was OK, furniture was old, but it was clean and the bed was very comfortable, but the hallways were dark and they smelled, the carpet was dity and the wall paper was peeling […] off the wall. If you are one that likes to sleep in, forget it, construction started everyday but Sunday at 7am. I must say, the staff was so very kind. They were friendly and so helpful with everything that we had asked for. I would not stay at this Hotel again, until the construction was completed. The furture plans looks wonderful, but it has a long way to go. Ďalšie informácie

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Overall good experience

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Yes they are remodeling but the service, the room, the view, the location, all was amazing. Our room had a balcony where we could just sit drink wine and stare at the Eiffle Tower. The people who work there gave my wife and I 5 star service.

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Fantastic location, able to park car opposite hotel - Euro30 per day. Currently undergoing renovation (not intruisive while we were there) room etc very badly in need of renovating but staff nice, breakfast very good.

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We stayed in the deluxe room. We had an amazing view of the Eiffel tower, this is what really made the hotel worth the stay. I wish they had chairs on the balcony. There was only one inside the room which couldn't be left outside. We came back to the room one day at 3:30pm and the room hadn't been serviced. We tried to ask the cleaning ladies if they […] could service it after 7pm once we'd left but they didn't understand. One spoke no english and the other spoke very little. We called reception and they said that was fine. The cleaning ladies came back again telling us they need to clean the room. I tried to explain reception said it was ok for it to be cleaned later but she still didn't understand. She said she was finishing her shift and needed to clean the room. It was quite annoying they wouldn't go away, the room should have been cleaned by 3:30pm. The shower head also broke away from the wall. It was just hanging on by a nail. It was difficult to get a bottle opener, ice bucket and knife (we bought cheese) since they weren't in the room we had to go up to the bar (which is also a restaurant). When asked for a wine bucket and ice they acted as if it was an odd request. They said they could give us the ice but not the bucket. Don't know how they were planning on doing that but they came out with a bucket in the end anyway. When we asked for a knife we were told they didn't have one. Came back 10 mins later, spoke to some one else who gave us one Ďalšie informácie

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Nice staff, great lounge/ restaurant on 10th floor. Great view of Eiffel Tower. Good location. Under renovation, renovation a little bit of an eyesore.

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1St off the staff was FANTASTIC!!! It helped A great deal that my french was not great. They had know problem talking to me in english. If you need anything, ask for Fredrick. Great guy!! This place is a no brainer. If you want to see the Eiffel Tower. STAY HERE....Though most of the rooms do not have a view of the tower. If you go to the 10th floor […] to the restaurant. The view there is fantastic!! The food was not so bad either.. If I ever do go back to Paris. This is the 1st place I will be calling...... Thank you, John 8) Ďalšie informácie

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We stayed at the Pullman in London and had a fantastic experience with up to date rooms, tv, service, etc. When we got to the Paris Tower Pullman, we were surprised at the difference in standard. You could clearly smell smoke everywhere, even though it's supposed to be a non-smoking hotel. The TV's are the old big tube style, instead of the more common […] flat screens you have everywhere else and the screen itself was very small. The bed was not very comfortable and although we had a few of the tower and the neighbourhood was great, I would not stay here again. It is in serious need of some upgrades and renovations. Ďalšie informácie

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Me and my partner are in our early 20's and we loved everything about this hotel. The service, location and rooms were all great. The breakfast includes a chef that whips up your omelettes, crepes, waffles and other specialities at your request as well as the pastries, sausages, bacon, mushrooms, tomatoes, cereals, yoghurts, fruit and much more available […] to grab buffet style. The metro and RER were about 50-100 meters away so it was easy to get around and the Eiffel tower was just as close. There is free internet computers downstairs in the lobby which helped us look for nice restaurants in the area which there are plenty. I would definitely stay there again if I head back to Paris. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

This Hotel is no way near 4*only the location is, I've just got back and let just say its the worse Hotel I've ever stayed in, very old and staff are not trained at all I wonder way because I needed to see a Manager and I was repeated told she's busy. Not worth the prise i've paid for my stay and for two nights it wasn't cheap. Not to recommend, there […] are many other nice Hotels in Paris with the same prise. Ali Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

The hotel is very centrally located and has easy access to the Metro. The rooms are larger than we had expected of a European hotel. There are plenty of nice amenities such as coffee, free WiFi, safe, refrigerator, and bath robes. The hotel staffs were quite friendly, although they seemed to be hard to reach. There were always long lines of people waiting […] for checking-in and checking-out. The concierge was not helpful at all. He had to look at Google for answers our questions. Ďalšie informácie

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Great location. Hotel was clean, comfortable but a lot of flaking paint, damaged woodwork in corridors - Maybe they are in process of modernising but lets itself down

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Excellent position, near RER and Metro stations. Comfortable, clean, quiet, pleasant staff. Like most hotels, the room was far too hot. The thermostat didn't work so the first night we slept with the window open. (It was December!) The following day I asked for a technician who came and switched the whole thing off. Even after this, the room was warm […] enough. Food very expensive. I suspect most guests, like us, took breakfast at a local brasserie. (compare 26 E v 9E) Ďalšie informácie

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Very close to Eifel Tower and trains and metro. Many good restaurants within a short walking space. Staff very good

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Welcoming hotel, large and clean rooms, attentive staff though sometimes ineffective (we waited half an hour for our luggage to be brought into the room), and sometimes bills need to be re-checked (we did not use a bar but received charges for it)

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I lost my money and small bag in my room. During our breakfast in the morning from 9 to 10 AM, maid did cleaning and I found my bag with my 200 Euro was disappeared. I reported to Hotel staffs, but they asked to me to go to Police stataion without anything. Finally, I spent my a lot of times and did interview with hotel manager for nothing. Why I spent […] my precious times in Paris with my family? I surely lost my money because I draw some money from my bag prior to leaving the room to buy some milk and something for my baby and put my bag on the desk with 200 euros. So I clearly remember I put my bag on the desk and I did't imagine maid will clean the room. Anyway, they didn't believe my complain and massed up our trip and did't show any reactions and responsibility. I heard and saw there were lots of steal issues, but they are trying to hide those issues and just considered tourist will leave sooner or later. In addition, they did't clean bath room and trash can was remained without clean. And cups were very dirty in the restaurant all the times. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

Had a fantastic time at this place. Everyone goes 110% to help in every way. Location is PERFECT! Great stay for us!

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It is a very nice hotel just next to the Eiffel Tower, beautiful place, the floors and carpets looks quite old, however the room was very nice, with a beautiful bathroom. Service was outstanding, and they even keept our luggage a few hours after we chek out at no charge. The only problem was the internet, when I did the reservation i selected to have […] WiFi, but i justo got 24 hours limited internet access and that was dissapointed. Ďalšie informácie

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Staff not able to communicate in English. Had to change room as room was different than requested. Exaust fans in bathrooms not working. Hotel rooms need repair. No body picked the phone when called reception from room. Broken old sofas in restaurant where we had poor quality but expensive lunch.

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Autentické hodnotenie hosťa Hotels.com

Shower did not work but that is my only complaint. Great location large rooms, will definitely use this hotel again.

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The hotel's lobby, restaurants, bathrooms in our room were very nice, but the hallways were absolutely nasty. The bed was lumpy making it unrestful. The concierge staff were not as informative as they should be. The staff in the restaurants (during breakfast) were very nice, helpful and bent over backwards to assist us. I would like to point out the […] some of the staff who should be rewarded for their excellence in service: Manager who worked in the bar on Friday night and Geoffrey who checked us in. I would recommend this hotel because of the staff. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

The hotel's location was very convenient. It was steps from the Eiffel Tower and a two minute walk from the Metro. The staff was very nice and helpful. The breakfast that they offer was very nice and tasted delicious.

Autentické hodnotenie od zákazníka spoločnosti Expedia

As its name implies this is a clean, very modern, quality hotel, in a quiet street despite its proximity to the Eiffel Tower. That said the atmosphere is coldly businesslike and efficient and this applies equally to the staff. Compared with the informality of most French hotels getting into this one, having already paid up front for the booking, was […] "cold war" - not just credit card but also passport had to be photocopied presumably just in case I nicked the bottle of Evian by my bedside! I was glad to have my Breakfast, which would otherwise have cost £25, in a bustling Bistro next to the adjacent Metro station. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

I have stayed at this hotel at least 7-8 times. The location and price are attractive. However, the place leaves a lot to be desired. The temperature outside was 5 degrees and the heater did not work. It took them two full days and always when I was in the room to fix it the night before I was leaving. I must have called 10 times and no one seemed to […] care including the afternoon and the night managers. The breakfast seemed to be disorganized. The place does not have a gym for those that care. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

Location was spot on. Great view of the Effiel Tower everynight. Very close to walk. Great access to two Metro lines. Down part to the hotel....wifi went down after our first night so the other 2 nights we had no wifi and the bed was not comfortable at all. Very hard.

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Very Comfortable, nice location, friendly staff, great breakfast... Would stay there again. We had connecting rooms and was a very good hotel for our stay. The only thing is that the lady cleaning our room did not do a good job, she never picked the garbage in the room and left the soiled cups there every day, when I saw her and asked her about this […] she said that was not part of her job, other than that it was very pleasant. Ďalšie informácie

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A good Hotel to support a City Centre Break in Paris - comfortable and clean. Breakfast very good.

Autentické hodnotenie od zákazníka spoločnosti Expedia

The location of the hotel is excellent. We did not use any of the hotel's facilities, e.g. restaurant and business centre, so we will not offer any comments on facilities, The room was clean and the bed and pillows very comfortable although on entering each day, there was a musty odor which required the windows to be opened immediately after entering […] the room. The staff were friendly and helpful although our hot water jug switch and toilet roll holder were broken. There was no action taken on our initial report to the staff on the reception desk, however on our second report, the jug was replaced. The toilet roll holder was not fixed during our 7 day stay. Our accommodation was prepaid so our check-in/check-out was relatively speedy, however we observed that check-in/check-out for other guests was an inordinately lengthy process. Overall, we enjoyed our 7 day stay. Ďalšie informácie

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Great location. Breakfast buffet had good variety with omelets and warm waffles. Staffs customer service was excellent in all stages of stay. What I would suggest is to request a Quentin size bed before arriving. We had 2 twin beds pushed together and they would keep on sperating. Difficult to cuddle .........

Autentické hodnotenie od zákazníka spoločnosti Expedia

Excelent, comfortable, very near of Eiffel Towerand other facilities

Autentické hodnotenie od zákazníka spoločnosti Expedia

Good and comfortable.close to where we want to be

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One block from the Eiffel Tower, this hotel was a good, comfortable place from which to begin exploring Paris. It was our first time in that beautiful city, and staying there certainly did not diminish our experience, but it didn't add anything either. If you want a more "authentic" Parisian experience, I'm afraid you will have to look elsewhere.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Pleasant stay, nice friendly staff, great location right next to Eifel tower

Autentické hodnotenie od zákazníka spoločnosti Expedia

We had a Deluxe room which was roomy, havec omfortable beds and have a nice view of the Eiffel Tower from the balcony. However, the hotel corridor is very tired and old and in real need of renovation. Even though the hotel is a full non smoking hotel, we can smell cigarettes smoke coming through the air vent from next door and when I tried to contact […] reception which was suppose to be on 24 hours service, no one answers the calls and that was only around 10 pm, so we had to endure the smoke thoughout the night. Ďalšie informácie

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after arriving, to find that we did not get the room we asked for. my husband was very upset and all the family. i was disappointed as i called the hotel several times to check for the roll-in shower not shower cubicle.they had no idea what should be in the room, for a. paraplygic spinal cord person.so we left the hotel for another. also, our family […] who remained there had stayed in cold rooms no heating was on, so they asked for blankets. breakfast was good though. Ďalšie informácie

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The hotel is old and dated. Our booking was not processed properly so we had to move to two rooms on the eleventh floor which is supposedly the executive floor. However, the air conditioning does not work, the paint is flaking on the ceilings and the rooms are stuffy and still have the smell of smoke. The only saving grace is the walking distance to […] the Eiffel Tower. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

The room was comfortable and clean, but the hallways are very beat up. No flat screen TV's, but there is free wifi, oh, and even though I was issued a 1st floor room my view out the window was a magnificent view of the Eiffel Tower.we were literally sleeping under it and it could be seen from the bed. That was amazing. There was a business center, but […] the Internet was down the entire time we were there. There is fantastic food in the surrounding area, and it is super convenient to everywhere. The Louvre was a bit of a walk, but on nice days its a beautiful walk along the Seine. For romance it may not be the best hotel, but for convenience and a spectacular view if the Eiffel every night, I would highly recommend it. Ďalšie informácie

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Great loation, but this hotel is in serious need of a facelift. 30 years out of date. Very worn carpets and sofa in bar looked like it was 'second hand'. Reception needs more staff - queues 3 deep just ridiculous.....

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Great location in the city. Lots of tour groups using hotel. Room straightened up each day but never refilled in room coffee or cups, sugar. It's the little things that make a hotel great or not.

Autentické hodnotenie od zákazníka spoločnosti Expedia

We were put in a room where the hot water was only just warm. After 2 showers we reported the problem to reception. It took 2 hours and 3 phone calls to get them to agree to move rooms and also finally a trip down to reception. We were put in an upgraded room. In this room, there was no toilet roll holder, the toilet seat was not secured to the toilet […] and one side of the wardrobe was off the track. Because I had pre booked accommodation, I had to return to the hotel 4 days later for another stay. Maybe because I had sent a nasty email to the hotel after the first debacle, we were put on the Executive floor. However, the room was no better than before, except that everything was ok this time. The main problem with the hotel is the staff. It takes forever to check in and there is always a queue at the desk. I needed the concierge to confirm a voucher for me, as the place only spoke French. This was a real drama. I stood at the service desk for 25 minutes and no one attempted to serve me. I was to the only person in the line. The manageress walked past us 5 times and never once attempted to come over and ask if anyone neded some assistance. The only way I got served was to catch a staff member going past, who was from the bar area, and he agreed to help. The quality of staff at the Pullman brand hotels needs a dramatic improvement. Ďalšie informácie

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My mother and I arrived after nearly 15 hrs of travel to celebrate her 70th birthday. We were early for check arriving at 9:30 AM. We were told that we could leave our bags and walk around until check in. After hours of sightseeing we returned to Pullman for our 2 PM check in and were told our room was still not ready and would not be for another 20 […] minutes. At this time my mother was tired and I told the staff that we would wait in the lobby. We fell asleep there for about an hour and a half at which point I woke and went to check in. It was now close to 4 PM. Our room was STILL not ready. After a bit of questioning we finally got a room. We went upstairs to our room, without a view, and entered to find one bed in a room that was prepaid for and was to have two beds. I immediately went back down to reception where I was told that there was nothing they could do for us except move us to a very nice room with a view of the Eiffel Tower the next day... that never happend and we stayed in the same room with a roll away for the next 4 days. The location of the hotel is great with easy acess to public trasportation and the ability to walk just about anywhere you want to go... but customer service? Horribe!! Ďalšie informácie

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It was advertised as having air conditioned rooms, but ours wasn't. The location was great, but there were some deifinite upgrades that needed to be made. The business centre was out of use, and it was advertised as a business friendly hotel. However they offered to print our documents for us at reception if we e-mailed it to them. Overall, the experience […] was nice, but the lack of airconditioning was brutal. Ďalšie informácie

Autentické hodnotenie od zákazníka spoločnosti Expedia

Hotel was located near the Eiffel tower but away from most other attractions. Hotel staff, although polite was not very knowledgeble (ie: best way to get to the airport by metro) Room was hot because no ability to control your own temperature and air conditioning in the building was off. Internet didnt work which meant that we couldnt check in for our […] flight and as a result were put on the waiting list. Ďalšie informácie

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