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Sheraton Clayton Plaza Hotel - Clayton
38.647476, -90.336457
7730 Bonhomme Ave,
Clayton,
MO,
63105
Spojené štáty
02686 22089 pri bežných tarifoch
Najnižšia cena 94€
k dispozícii dňa 22/06/2013
Prehľad o Sheraton Clayton Plaza Hotel - Clayton
Poloha.
Ubytovacie zariadenie Sheraton Clayton Plaza Hotel (v obchodnej štvrti) sa nachádza v meste Clayton a v jeho blízkosti sú Saint Louis Galleria Mall, Washingtonská univerzita a Componere Gallery. Neďaleko sú tiež Múzeum umenia v St. Louis a Zoologická záhrada v St. Louis.
Charakteristika hotela
Súčasťou ubytovacieho zariadenia Sheraton Clayton Plaza Hotel sú krytý bazén a fitnes centrum. K dispozícii je bezplatný bezdrôtový prístup na Internet vo verejných priestoroch. Medzi business výhody tohto s 3,5 hviezdičkami-hviezdičkového ubytovacieho zariadenia patria zasadačky pre malé skupiny a audiovizuálne technické prostiedky. K možnostiam stravovania v ubytovacom zariadení (hotel v business štýle) patria reštaurácia a bar/salónik. Personál vie zabezpečiť svadobné služby, zabezpečovanie akcií a pomoc so zájazdom. K ďalším výhodám patria zariadenia práčovne, noviny v hale zdarma a izbový servis (vo vyhradenom čase).
Hosťovské izby.
Hosťovské izby majú výhľad na mesto alebo bazén. Súčasťou hosťovských izieb s klimatizáciou v ubytovacom zariadení Sheraton Clayton Plaza Hotel sú noviny zdarma a kávovary/čajníky. Na posteliach sa používajú tvarovaný matrac, spodné pokrývky a špičková posteľná bielizeň. Za príplatok môžu hostia v izbách využívať bezdrôtový i káblový vysokorýchlostný prístup na Internet. Televízory ponúkajú prémiové kanály (káblová TV). Súčasťou všetkých ubytovacích kapacít sú písacie stoly a telefóny s viacerými linkami s možnosťou využívania odkazovača. Do vybavenia kúpeľne patria kombinácia sprchy a vane, zrkadlá na nanášanie make-upu/holenie, sušiče na vlasy a toaletné potreby zdarma. Medzi ďalšie výhody patria žehličky/žehliace dosky a rádiobudíky. Okrem toho, medzi výhody dostupné na požiadanie patria služby odostielania, protialergická posteľná bielizeň a budenie telefónom. K dispozícii sú upratovacie služby (raz za deň).
38,647476, -90,336457
Súradnice hotela:
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Stačí len zdvihnúť telefón a zavolať nám: 02686 22089 pri bežných tarifoch
Pamätihodnosti v blízkosti Sheraton Clayton Plaza Hotel
Najbližšie hotely pri Sheraton Clayton Plaza Hotel
-
Crowne Plaza Saint Louis - Clayton
160 metrov od Sheraton Clayton Plaza Hotel - Clayton
-
The Ritz-Carlton, St. Louis
490 metrov od Sheraton Clayton Plaza Hotel - Clayton
-
Homewood Suites by Hilton St Louis - Galleria
1,3 km od Sheraton Clayton Plaza Hotel - Clayton
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Residence Inn by Marriott St. Louis Galleria
1,7 km od Sheraton Clayton Plaza Hotel - Clayton
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SpringHill Suites St. Louis Brentwood
2,7 km od Sheraton Clayton Plaza Hotel - Clayton
Najlepšie Hotelov v meste Clayton
Trojhviezdičkové hotely v meste Clayton v blízkosti
Clayton Hotely: Sheraton v blízkosti
Hotely s fitnescentrom v meste Clayton v blízkosti
Hotely s bezbariérovým prístupom v meste Clayton v blízkosti
Hotely s bezbariérovou kúpeľňou v meste Clayton v blízkosti
Čo potrebujete vedieť
-
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
- Domáce zvieratá sú povolené
- Minimálny vek registrácie:: 18
- Odhlásenie v čase: poludnie
- Registrácia v čase: 15.00
- American Express
- Carte Blanche
- Diners Club
- Discover
- JCB International
- MasterCard
- Visa
- Maximálna hmotnosť domáceho zvieraťa v lb:: 50
Služby a príslušenstvo
**Tieto vymoženosti môžu byť dostupné iba v niektorých izbách alebo oddeleniach. Na niektoré vymoženosti sa môžu vzťahovať ďalšie poplatky.
Ocenenia
Ekologicky zamerané ubytovacie zariadenie dbajúce na trvalo udržateľný rozvoj - s certifikáciou First Party
Toto ubytovacie zariadenie vykonalo interné hodnotenie z hľadiska trvalo udržateľného cestovného ruchu, známe ako interná certifikácia First Party prostredníctvom programu Missouri Certified Green Program, ktoré bolo zamerané na pochopenie vplyvov na nasledovné oblasti: životné prostredie, komunita, kultúrne dedičstvo, miestna ekonomika. Vyjadrenia ubytovacieho zariadenia o stave vecí neboli nezávisle overené certifikačným programom typu Second alebo Third Party.
Stravovanie
Súčasťou ubytovacieho zariadenia Sheraton Clayton Plaza Hotel je reštaurácia.
K dispozícii je izbový servis (vo vyhradenom čase).
Oddych
Hotel ponúka nasledujúce možnosti rekreácie: krytý bazén a fitnes centrum.
Nižšie uvedené rekreačné aktivity sú k dispozícii priamo v ubytovacom zariadení alebo v jeho blízkosti (na tieto aktivity sa môžu vzťahovať poplatky).
- Aerobik (v blízkosti zariadenia)
- Bežecká dráha/trasa (v blízkosti zariadenia)
- Golf (v blízkosti zariadenia)
- Golf – driving range (v blízkosti zariadenia)
- Ihrisko (v blízkosti zariadenia)
- Korčuľovanie na ľade (v blízkosti zariadenia)
- Kurzy/výučba jogy (v blízkosti zariadenia)
- Kurzy/výučba Pilates (v blízkosti zariadenia)
- Plávanie (priamo na mieste)
- Raketbal/squash (v blízkosti zariadenia)
- Tenis (v blízkosti zariadenia)
- Turistické/cyklistické trasy (v blízkosti zariadenia)
Oznámenia a poplatky
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
- Poplatok za bezdrôtový prístup na Internet na izbe: 9.95 USD za deň (sadzby sa môžu líšiť)
- Poplatok za vysokorýchlostný prístup na Internet (káblové pripojenie) na izbe: 9.95 USD za deň (sadzby sa môžu líšiť)
- Poplatok za parkovanie (bez parkovacej služby): 14.00 USD na noc (povolenie na vstup a odchod)
- Poplatok za parkovanie (parkovacia služba): 19.00 USD na noc (povolenie na vstup a odchod)
- Za dodatočný poplatok je k dispozícii chladnička na izbe
- Za dodatočný poplatok sú k dispozícii prístelky
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
Zmluvné podmienky
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
Aktivity a zaujímavé miesta v okolí
Menej než 1 km
- Clayton - 200 metrov
- Clayton Station - 300 metrov
- Forsyth Station - 700 metrov
1,0 - 2,0 km
- Richmond Heights Station - 1,5 km
- Saint Louis Galleria Mall - 1,6 km
- U City Big Bend Station - 1,9 km
2,0 - 5,0 km
- Brentwood Station - 2,2 km
- Washington University - 2,3 km
- Componere Gallery (galéria) - 2,9 km
- Skinker Station - 3,1 km
5,0+ km
- Medzinárodné letisko Lambert-St Louis - 11 km
- St. Louis Downtown Airport (CPS) - 17 km
- Spirit of St. Louis Airport (SUS) - 27 km
- Belleville MidAmerica-St. Louis Airport (BLV) - 47 km
Posudky: Celkovo
Nasledujúce posudky v anglickom jazyku zaslali zahraniční hostia spoločnosti Hotels.com.
Sheraton Clayton Plaza Hotel - Clayton
Dobrý
"Smokers alley"
Overall was OK. Personnel kind and helpful. Room very good and clean. Small exercise room and pool, but fairly state of art and clean! Main entrance needs work with little room for pedestrians. Parking is a disaster, requiring walk though smokers alley.Autentické hodnotenie hosťa Hotels.com
2 noc cesta v jún 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Nice Hotel"
Extremely comfortable bed. Knowledgeable and friendly staff. Nice area.Autentické hodnotenie hosťa Hotels.com
3 noc cesta v máj 2013
Mark
US
Sheraton Clayton Plaza Hotel - Clayton
Priemerný
The room was small with no mini-fridge and had a bad odor. The bathroom was very small. There was no free internet and the wi-fi was very expensive. Also, parking was very expensive as well. I have stayed in other hotels in that same area and will not be staying at the Sheratan again.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for taking the time to share your concerns with us. Let me start by saying how disappointed I was to learn there was an odor in your room. That is most unusual and we have notified our maintenance and housekeeping teams to take corrective action to avoid such in the future. With respect to mini-fridges, we make them available at no cost upon request. In addition, we have complimentary internet at The Link@Sheraton, experienced with Microsoft in our Lobby Lounge area. These services include free office supplies and printing. We also have free Wi-Fi services available in our lobby area. While we do charge for parking, we offer complimentary shuttle services to and from the airport. We also provide complimentary shuttle services to and from places of interest within a 5 mile radius of the hotel. I am sorry we did not better communicate these things to you. We look forward to your next visit where you can take advantage of these services and facilities.
3 noc služobná cesta v máj 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Priemerný
"Need Accommodations in Clayton? Look elsewhere"
A family wedding precipitated our recent stay at the disappointing Shearton Clayton Plaza Hotel. It was an ominous sign when we called the bridal party from the airport and they reported that they were still waiting in the lobby for their room—two hours after the hotel's published check-in time. We soon arrived to a lengthy wait at the front desk for […] the sole clerk to check us in. Our low-floor room featured a scenic view of a rooftop, which was enhanced by an air conditioning compressor located immediately outside. While the room itself was clean and appeared to be somewhat recently remodeled, the hotel's vintage paper-thin walls allowed our neighbor's television noise to bother us well into the early morning. The location of our room ended up being a blessing in disguise, as just two archaic passenger elevators slowly underserved the entire 250+ room hotel, resulting in lengthy waits. Our preferred route to the lobby one floor below ended up being the fire stairs. While we didn't see any members of bell staff during our visit, one did appear as we were departing. Not to assist with our luggage or our elderly wheelchair-bound family member, mind you, but rather to inquire after we had finished loading the car if we were done with the luggage trolley that we had hauled around ourselves! With a dated and aging physical plant, obvious staff training issues, and several better options nearby, I cannot envision a scenario in which this hotel would be any traveler's first choice. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel I certainly appreciate you taking the time to write me concerning your recent stay at our hotel. I was sorry to read that we failed to meet your expectations in several areas. It is our goal to consistently provide the highest quality in both product and service, and it is vital tour continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. Again, thank you for taking the time to write. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
1 noc cesta v máj 2013
Jon L.
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 4 Star rating. The team will work hard to earn that 5th Star when you visit us again.
Iný typ pobytu
máj 17, 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
staff was great to work with.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 5 Star rating. Your feedback will inspire the team to continue their pursuit of service excellence. Our team of hospitality professionals takes great pride in being known as some of the friendliest associates in the industry.
1 noc cesta v máj 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 5 Star rating. Your feedback will inspire the team to continue their pursuit of service excellence.
2 noc služobná cesta v apr 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 4 Star rating. The team will work hard to earn that 5th Star when you visit us again.
1 noc výlet s priateľmi v máj 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 4 Star rating. The team will work hard to earn that 5th star when you visit us again.
1 noc cesta v apr 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Dobrý
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel I was disappointed to see we only earned a 3 star rating from you. It is our goal to consistently provide the highest quality in both product and service, and it is vital tour continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to providing a much better and more pleasant experience for our guests than what you had the misfortune of experiencing. Again, thank you for taking the time to rate us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Služobná cesta
apr 29, 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 5 Star rating. Your feedback will inspire the team to continue their pursuit of service excellence.
1 noc cesta v apr 2013
krb
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Very comfortable"
The room was cozy, but very handsomely furnished and comfortable. Complimentary computer facilities in the lobby enhanced our 3-night stay. Desk and bell staff were extremely helpful and cordial. This was a good choice.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel RL, thank you for noticing the new furniture in our rooms. The Link@Sheraton experienced with Microsoft is a very popular facility. So often, customers take advantage of that facility and enjoy the Sheraton Social Hour at the same time. Your comments about the Desk and Bell staff will inspire them to keep up the great work. RL, thanks again for your kind remarks. We look forward to your next visit.
3 noc cesta v apr 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Priemerný
not agood stay diningroom closed on weekdays room sparely furnished nolobbyamenities not agoodbusinesshotelAutentické hodnotenie hosťa Hotels.com
2 noc služobná cesta v apr 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Hi vzoo! Thank you for the 4 Star rating. The team will work hard to earn that 5th star when you visit us again.
1 noc výlet s priateľmi v mar 2013
VZOO
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Comfortable mattress leads to comfortable stay!"
I had enjoyed the comfortable room and will look to stay at this hotel again when I am in St. Louis!Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel We were delighted to see you enjoyed the Sheraton Sweet Sleeper bedding. We look forward to your next visit.
3 noc služobná cesta v mar 2013
Dr. LRH
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Nice hotel, good location but small rooms. I would stay here again.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the 4 Star rating. It sounds like you may have enjoyed one of our cozy queen bedded rooms. We offer those facilities as a great value for those who may not require more spacious facilities. We do have larger rooms available. The larger rooms include a king bed or two queen beds. Our location is ideal for so many reasons. Our Clayton address comes with world-class shopping and dining. We are neighbors to Washington University and Forest Park. We are convenient to the airport and we are only a short Metro-Link ride away from downtown St. Louis. The team will work hard to earn that 5th star when you visit us again.
1 noc služobná cesta v mar 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
We had a nice stay. We were upgraded to king suite which was very nice. The last time we stayed at this hotel we had a standard room that was adequate but pretty small. The hotel staff was very helpful at both the front desk and the restaurant. We will stay here again.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the kind remarks about the front desk and restaurant personnel. We have made superior customer service the product differential between the Sheraton Clayton Plaza Hotel and other hotels in the area. We look forward to your return visit.
2 noc cesta v mar 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
"In downtown Clayton"
It was a nice place overall. The only real problem was the elevators were very slow.Autentické hodnotenie hosťa Hotels.com
2 noc cesta v mar 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
"Close to the Delmar Loop"
Staff was accommodating and friendly. Hotel was clean. Shuttle that took us to the Delmar Loop was an added bonus. The only negative was that there was no complimentary breakfast included with the room rate.Autentické hodnotenie od zákazníka spoločnosti Expedia
Iný typ pobytu
mar 11, 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
1 noc cesta v feb 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
We had a good time and Ronda at the front desk was outstanding.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for the kind remarks about Rhonda at the front desk. We believe our superior customer service is the product differential between the Sheraton Clayton Plaza Hotel and other hotels in the area. We look forward to your return visit.
2 noc cesta v feb 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
"Totally acceptable."
Overall the hotel did deliver, and for the price I paid, it was solid. It should be noted that I paid $89 for one night and I got a full breakfast and club lounge access. However, when I showed up at the hotel they were unaware of the extras that came with my Expedia booking. There was a breakdown somewhere in the process from Expedia to the hotel. […] Nevertheless, the hotel was apologetic and did honor the booking completely. The outside of the hotel is pretty dated, however, the inside is excellent, no complaints. I did stay in the same neighborhood of Clayton a few yeas back at the Ritz Carlton and this hotel experience was as good, if not better at a MUCH lower price. If I hadn't had the extras (breakfast, lounge) I think I still would have been happy at this price, but not any more considering there are other hotels who offer similar perks at about $110 - $140 per night in the area. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for taking the time to share with others how responsive our Associates were to address your needs. We also appreciate you sharing your story about the great value we offer those visiting St. Louis, MO and the Clayton area in particular. We do look forward to your next visit. Sincerely, Ron Juneman General Manager
Iný typ pobytu
feb 25, 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
2 noc cesta v feb 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
1 noc služobná cesta v jan 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
We appreciate being able to have our (well behaved) dog with us! Thank you!Autentické hodnotenie hosťa Hotels.com
2 noc cesta v jan 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Dobrý
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel I was disappointed to see we only earned a 3 star rating from you. It is our goal to consistently provide the highest quality in both product and service, and it is vital to our continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to earning your 4th and 5th star. Again, thank you for taking the time to rate us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
1 noc výlet s priateľmi v jan 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Dobrý
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Sheraton Clayton Plaza Hotel I was disappointed to see we only earned a 3 star rating from you. It is our goal to consistently provide the highest quality in both product and service, and it is vital to our continued success to know when we have fallen short of our own high standards. Let me simply say that all of us here at the Sheraton Clayton Plaza Hotel are committed to earning your 4th and 5th star. Again, thank you for taking the time to rate us. We sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Iný typ pobytu
jan 21, 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Always happy at the Clayton Sheraton"
Have stayed at this hotel several times because of its proximity to Wash U. We continue to be happy with the quality of our experience. Friendly staff, very nice rooms, and very good fitness center guarantee a return visit.Autentické hodnotenie hosťa Hotels.com
3 noc cesta v jan 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Great place for visiting family that didn't move a"
Only downside was the charge for parking which I was told was typical of area. Otherwise, nothing to complain about. Everyone cheery and helpful. Too bad St Louis isn't by the ocean...Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for recognizing our team’s spirit of hospitality. It is that spirit that differentiates our hotel from others in the St. Louis and Clayton areas. I will share your comments with the team and we all look forward to your next visit. Ron Juneman General Manager
Iný typ pobytu
jan 8, 2013
Howard
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
7 noc rodinný výlet v dec 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
"Perfect hotel for over-nighting"
This is a pleasant hotel in downtown Clayton near restaurants, coffee shops, etc. The rooms are small but comfortable and clean with all the expected amenities. There is a nice-sized hotel pool and work out room, as well. If you're not living in your room this is a perfect, affordable hotel.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Sally, Thank you for your kind remarks about the comfort and cleanliness of our hotel. We also appreciate you pointing out the great value we offer in the St. Louis and Clayton markets. The entire Sheraton Clayton Plaza Hotel team looks forward to welcoming you back. Sincerely, Ron Juneman General Manager
Iný typ pobytu
jan 3, 2013
Sally
US
Sheraton Clayton Plaza Hotel - Clayton
Nedostatočný
I didnt like it at allAutentické hodnotenie hosťa Hotels.com
1 noc romantický výlet v dec 2012
darra
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Home for the holidays"
The Sheraton was the perfect overflow home during the holidays when the family homestead was bursting to the seams with other family members.Autentické hodnotenie hosťa Hotels.com
2 noc cesta v dec 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Priemerný
"Ok but not great"
This hotel is definitely in need of a remodel. Bathroom was clean, room felt dirty especially the carpet. Bathroom was very small. One of had to use another mirror for make up while the other shaved.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for taking the time out of your busy schedule to write me concerning your recent stay at our hotel. I was sorry to read that your stay was less than satisfactory. There is certainly no excuse for our inability to properly clean your room. I feel that a clean room is at the very basic level of the services we provide to our guests. We have an excellent director of housekeeping which makes your experience even more frustrating to me. Additionally, he/she has been unable to provide me with a reasonable explanation as to why we failed to live up to our own high standards. Again, I certainly appreciate your taking the time to inform me of the inadequacies you experienced during your stay. I sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly.
Iný typ pobytu
jan 2, 2013
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Nedostatočný
"A MESS."
Nickle and dimed on everything. Dirty baby diapers under our bed-so that's what the stink was! Staff tried to be kind but you could feel they were miserable. Do they not like their boss? Their parent company? Someone is making it very hard for the folks that work here to be nice. Just a miserable experience. Really.Autentické hodnotenie hosťa Hotels.com
5 noc cesta v dec 2012
Cyn
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Iný typ pobytu
jan 1, 2013
Marla
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Price, Quality, Location, & Pets"
Good price for the quality, and a good location if you have a car. Plus, the allow pets of all sizes.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for sharing your comments. We appreciate the opportunity to serve both you and your pet. Thanks for mentioning our great location and quality of services. For those with our without vehicles when they visit us, we provide complimentary shuttle services to places of interest within a 5 mile radius of the hotel. We also provide complimentary shuttle serves to and from Lambert Airport here in St. Louis. We are also only a block away to the MetroLink which takes you Washington University, downtown or to the airport. Thank you again for sharing your comments. We look forward to your next visit. Sincerely, Ron Juneman General Manager
Iný typ pobytu
dec 31, 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"I loved it!"
The service was very welcoming. The rooms were very clean and comfortable! That was my first time at the Sheraton, and now it will be the only hotel I book with.Autentické hodnotenie hosťa Hotels.com
2 noc romantický výlet v dec 2012
Patrece
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Enjoyed the stay....but amenities can be expensive"
The hotel was clean and well run, and the staff was quite friendly. The room was comfortable as well and I would not hesitate to stay again. While I got a good rate, self-parking is $14/night, internet access was $10/day, and there was no free breakfast.Autentické hodnotenie hosťa Hotels.com
5 noc služobná cesta v dec 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"How can I say this... Great hotel"
My stay was fabulous from the second I picked up the phone and Christine was a delightful and extremely helpful friendly person. She remembered me and was helpful in a difficult situation. I traveled with a full family and a lot of needs including some handicaps. I did not have one concern that my experience was going to be a bad one once the second […] I walked in and she greeted my family at the desk with a generous smile and a friendly hello. I will come again to St Louis and will not stay anywhere else. thank you and have a happy holiday Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Thank you for highlighting Kristine's spirit of hospitality. She was recently promoted to a supervisor position where she will be inspiring others to follow her great example. We appreciate you noticing her efforts. We look forward to your next visit Sheraton Clayton Plaza Hotel. Warmest Regards, Ron Juneman General Manager
Iný typ pobytu
dec 18, 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Very convenient location close to restaurants and shopping. The hotel staff were all very friendly and happy. Room was very clean.Autentické hodnotenie hosťa Hotels.com
5 noc rodinný výlet v nov 2012
Noreen
CA
Sheraton Clayton Plaza Hotel - Clayton
Dobrý
"Money not well spent"
Our stay at the hotel was ok, the last two days of our stay our bed sheets wasn't changed. The price for parking is a bit high and if you are a non smoking hotel you should let all bookers (Expedia etc.) know so that they don't advise the guess that they can have a smoking room when you don't offer them. Alma the hostess in the resturant was very nice […] to the customers. Would I stay at you hotel again unsure. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel Your comments regarding smoking rooms and not having proper housekeeping serves are very disturbing to me as they certainly do not represent the quality of service we have proudly built our reputation. I can assure you that we have taken immediate steps to ensure that other guests do not suffer the inconveniences you experienced. I do apologize and hope that you will allow us the opportunity to provide you with an experience more typical of The Sheraton Clayton Plaza Hotel.
Iný typ pobytu
dec 3, 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
3 noc cesta v nov 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
"Nice area."
Nice quiet area with shops and restaurants within walking distance.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Sheraton Clayton Plaza Hotel The Sheraton Clayton Plaza is a great home base when visiting the greater St. Louis area. As you pointed out, we are walking distance to many great restaurants and shops. We provide complimentary shuttle services to places of interest within a 5 mile radius of the hotel, including the Galleria mall. Those who want to spend a little time downtown without the hassel of driving, we are only a block away from the MetroLink light rail system. We at the Sheraton Clayton Plaza Hotel appreciate your kind remarks and look forward to your next visit. Sincerely, Ron Juneman General Manager
Iný typ pobytu
nov 29, 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
3 noc cesta v nov 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
1 noc služobná cesta v nov 2012
Bernie
US
Sheraton Clayton Plaza Hotel - Clayton
Dobrý
"Okay experience. Add 14$ to the price of the room!"
I think it's ridiculous that you had to pay for parking. I understand that parking is at a premium in that area, but come on! Raise the price of the hotel room them. It's almost dishonest. We also did not have a clean room on Saturday until 6pm. We were gone from 9am until 6pm. They must have forgotten and just came to our room. Really? Sounds like […] poor management to me. Seriously disappointing. We also were awakened at 8am on Sunday to a false emergency alarm. My elderly mother was scared to death at the nose and was very concerned about her safety. We had to start the trek down the stairs and then were told it was a false alarm. We got ZERO apology. Poor customer service. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Iný typ pobytu
nov 19, 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
"Great hotel for family"
Great service with an excellent family atmosphere. Front desk was very friendly and inviting and location is idea for visiting the Galleria Mall. Room size was the only downside - no room to move about without running into each other and no room for our 2 year old to play.Autentické hodnotenie od zákazníka spoločnosti Expedia
Iný typ pobytu
nov 19, 2012
Steve
US
Sheraton Clayton Plaza Hotel - Clayton
Výborný
Plenty goodAutentické hodnotenie hosťa Hotels.com
3 noc cesta v nov 2012
Cestovateľ
US
Sheraton Clayton Plaza Hotel - Clayton
Výnimočný
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
1 noc cesta v nov 2012
Janine
US
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