Steigenberger Grandhotel - BRUSEL

This hotel has earned the 5 star rating. Decor, size of the room, concierge, etc were all top notch. It was a bit disappointing that wireless was an extra charge, and also our TV/movie option was not functional. We would stay here again, though, it was in a great location for shopping and sightseeing, and right on top of the parking garage.

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we have stayed many times before when it was the hotel conrad. not much has changed yet and all the staff were most helpful. the bar is still one of the best you will find in any hotel.

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The room was exceptionally large, comfortable and clean. Personnel friendly. Missed opportunities for perfection: wakeup call not performed at 9am, shower momentarily cold, early checkin initially promised for noon but it took until 1:30pm before room ready.

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this is a five star hotel and every aspect of. this hotel is five star

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excellent location spacious room with terrace i thinks its beautiful hotel ones been refurbish other wise everything look is very tired!! havent say that (been told that its going to be refurbish next month) very nice breakfast and setting

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room a little cold but overall lovely hotel, great spa facilities

Autentické hodnotenie od zákazníka spoločnosti Expedia

Excellent Location! and excellent hotel- old school, but very well kept up and great staff.

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Superb hotel and extremely comfortable. Do have an issue with paying for internet access these days. I really feel this should now be included in the price, particularly when staying in a 5 star hotel. Otherwise a great experience.

Autentické hodnotenie od zákazníka spoločnosti Expedia

The hotel advertise leisure and spa facilites for guests, but fail to mention that you have to pay 25 euros per person per day to use them. Until you attempt to use them that is!

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Very nice 5 star hotel. The prices for everything however are VERY expensive. And they will try to get every last cent out of you. We had to pay for internet so when I made the payment on my computer I went to go call my sister via wifi in the US with the same code on my phone. It would not let me through so I called the front desk and they said they […] would have to charge me for every DEVICE.. even though I had just payed 30 Euro for internet!! I said this is ridiculous and this was never told to me before I did this and I needed to call my sister in the US on wifi. They gave me a temporary code that lasted an hour. I thought this was one of the dumbest things I had heard. If you pay for you room to have internet it should be your entire room. So yes a 5 star hotel it very much is- but they really should be a bit mor reasonable on the extras. Ďalšie informácie

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Excellent location, great hotel, very nice staff, I would stay there again

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A Great hotel in a fantastic location, Metro 5mins away plenty of nice restaurants shops galore, Brekfast at this hotel is excellent 1st class, The dinner at nights is wonderful but is expensive then you expect this in a top 5Star hotel, The Satff where excellent we did not incounter any problems, Yeah this is a great hotel and would stay here agai […] n. Ďalšie informácie

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Great hotel with friendly helpful, professional Staff. Great location

Autentické hodnotenie od zákazníka spoločnosti Expedia

This is one of the great hotels in Europe and definitely the best in Brussels! The rooms have recently been refurbished and have a modern clean style, all mod cons and nespresso machines for coffee! Internet connection is expensive but you can get a sim card for your iPad from Proximus for €10 for the weekend. Breakfast is very good if included in room […] rate but too expensive if you are paying as an extra! Ďalšie informácie

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very good size rooms and bathroom, staff very helpful, good location for shopping and tram outside for travel to centre of town, coffee and tea making in rooms.

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It is an excellent hotel. The staff was wonderful and every thing is top. The only problem is the bed was squeaking when ever I moved.

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Would have given full marks for everything except its not really close to major sites

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The hotel is in a great location and the rooms and public areas are great including a very nice bar. However the service left a bit to be desired when we had to ask four times for wine glasses to be put in the room and a very noisy event went on until 2am on a Saturday night so the music was loud in the bedroom. The corridors always had old room service […] trays around and messy carpets of spilled food. It is probably best suited to business then couples. Ďalšie informácie

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Good experience overall. This is not the absolute top line, but it is comfortable, well located for shopping and the staff are helpful. Little you could complain about.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Wonderful stay, very pleasant staff, I strongly recommend this hotel

Autentické hodnotenie od zákazníka spoločnosti Expedia

perfect stay, really good, best location, professional staff,very nice rooms,fair rate

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Very enjoyable stay for two nights with my partner.

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Overall, very nice hotel near shopping area. Everything (health club, pool, internet, etc.) is extra. Kids not allowed in pool.

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It was great, although hotel didn't have some info the records for included breakfast.

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The Conrad Brussels hotel was really classic, feld like being on the Titanic! Rooms were also very nice, clean and had a large LCD-screen. Another plus was the Nespresso machine in the room, with 6 Nespresso cups included. The breakfast was great, however it was very expensive (+/-37,50 euros). Also the prices for drinks in the bar were expensive (6 […] euro's for an apple juice). Ďalšie informácie

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This was truly a 5-star hotel, which is pretty much what you would expect from Conrad. Everything was very professional and top-notch, from the lobby to the rooms and service (though at one point the bell attendant went AWOL for 5 or 10 minutes when we needed to call a cab). I also really liked the location, which was on a mainstream shopping avenue […] frequented by locals but also within easy walking distance from the more touristy areas. One small complaint is the lack of free wi-fi in the rooms (one hour cost 10 euros, one day 25 euros), though I think this is common in pricey hotels. As a trade-off, they did provide 2 free Internet terminals in a business center adjacent to the lobby and a wire line for laptops, though the terminals were often occupied. Ďalšie informácie

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Excellent hotel. Everything was good except the factthatit was a little far from most of the attractions. However would be excellent for shopaholics

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great neighborhood and very nice hotel.... Very happy with service and amenties.

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This is a splendid hotel to American standards. (The only niggle would be tea not made the British way, with boiling water, at breakfast.) However, dinner in the restaurant was excellent.

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Wonderful hotel. Great location. Staff was exceptional. I would definitely stay here again.

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We booked a premium room and this turned out to be a very sensible decision. The room was surprisingly spacious, in fact very generously proportioned. The high speed internet access (wireless and cable) was included along with a Nespresso machine, bathrobes etc. and as we had included a full breakfast, we thought that the room price represented good […] value for money. The staff are well trained, polite and efficient. We would return. This hotel is not in the very centre of the city. Ďalšie informácie

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It was great! I love staying at Conrad and have been recommending the hotel to all loved ones and professional contacts. Thank you!

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Very good hotel, Very good amenities, excellent service and advice for places to eat

Autentické hodnotenie od zákazníka spoločnosti Expedia

Room had lots of space ... well equipped: the iHome docking station (which each room evidently has!) was really great for playing good quality music from my iPod/iPhone, and the Nespresso machine was also put to good use! Great location and one of the best hotels I've stayed in.

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The hotel decor, staff, food, beds, and location are all truly exceptional. They don't overlook anything here, and you really feel pampered. The only "downside" is that you are likely to be much more aware of the less than perfect ambiance and service at other hotels after staying here.

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In other reviews before booking this hotel, I saw many people complaining about the extra 25 Euro per person to enter the SPA. I propose to include the SPA in the room price. And in addition, if you book any massage for 50 Euro of more, you don't have to pay that 25 Euro anymore. Good location. Tramway stop just opposite hotel. No complains.

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This is definitely a 5 star hotel. Beautiful building, large a comfortable rooms with massive TV's and marble bathrooms with separate shower and bath. Very efficient staff at reception, very helpful concierge and lovely cleaning staff. Room service was great too - served on a white clothed table with a rose. Breakfast also fantastic! Everything fantastic! […] We had an unforgettable New Year's Eve at Conrad Brussels! Ďalšie informácie

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All over, probably the best in Brussels.Interesting architecture. Quiet and yet in the centre of everything.Splendid restaurant,lovely bar. Reception desk beyond improvement.

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Everything about the Conrad oozes class. The only complaint was the prices of food and drinks - extortionate.....room service was a joke, there was a "room charge" of over 10euros for each order. On one occasion we ordered 2 ice creams and were charged 33euros! I appreciate the exchange rate doesn't help and Brussels is an expensive place in general […] but there is a limit. We were there for our first wedding anniversary and we spent more time worrying about the bill than enjoying the fantastic amenities of the hotel. Ďalšie informácie

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Good hotel however a bit expensive

Autentické hodnotenie od zákazníka spoločnosti Expedia

One of the best hotels I have stayed at in over 50 years of business and pleasure

Autentické hodnotenie od zákazníka spoločnosti Expedia

Conrad hotel in Brussels is tops. Some of the best food anywhere is in Brussels.

Autentické hodnotenie od zákazníka spoločnosti Expedia

No complaints overall. Very good service and breakfast. Nice and safe area, albeit not in the very centre.

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My husband and I had a wonderful two-night stay. Though the hotel fronts the busy street Louise and that our room faced that street, the walls and heavy windows shielded us from all noise. The included buffet breakfast is plentiful and beautiful. The staff was very helpful. Next time, we'll bring our Mercedes or Rolls Royce or Astin Martin, etc......ha […] ha ha....lots of fancy cars parked in front. Ďalšie informácie

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