The Westin Grand Frankfurt - Frankfurt

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Great location, facilities and all that. Just a bit noise outside sometimes.

This Hotel sits in a great part of Frankfurt near the Dom Cathedral and the Zeil shopping street which is all accessible by foot. The Westin name speaks for itself in terms of quality and luxury but it was the staff that made the difference. From the Bartenders, the Chef and the bell hops, they were all exceptional people, many of who you wnat to stay […] in touch with long after your visit. Highly recommend the lobby area for Dinner as well, Friday night Barbeque or Saturday night a la carte. All prepared with soul and love. Ďalšie informácie

Very modern, well located, well appointed, with a very pleasant staff. Only glitch was with a WI-Fi plan called High-Speed Internet which was really very low speed. When I tried to call from my room to complain, I pressed a button on the phone called "Quick Service": no one answered!

Great location perfect service ... don't miss it

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This Hotel is well located near Zeil pedestrian street, a few yards from the S train, the staff is well trained, very helpful with directions. Breakfast is pricy but well appointed buffet.

Fine hotel in good location for shopping (couldn't beat it). Mini-bar ridiculously expensive (Euros 4.50 for a bottle of water) which is tacky when so much has been paid for the room. Room lighting far too dim - not good for trying to work. Maid attempted twice to enter my room BEFORE 8am which was wholly unacceptable especially to a woman travelling […] alone. But front desk staff first class. Overall a good experience and I hope no one else will be disturbed so unexpectedly as I was in the morning. Ďalšie informácie

Highly recommended. Great amenities, restaurants, helpful staff and great location. Now, if they can only do something about the weather....

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It was a great location, great room and great service. The price for the room seemed reasonable until we paid for the extras like the mini bar..also...maid service doesn't seem to pay attention to the no not disturb sign. They asked us if we needed something every morning and internet service costs way too much. We'd have done better paying more for […] the room with "free" internet and less expensive amenities. So if you don't use the internet and if you eat five minutes away at the Ziel shopping area, standing up, in a pizza joint or order at a deli where they don't speak English, you'll do great. Because once you get away from the hotel, the less you'll find people speaking English. But sign language and the occasional word might work. Ďalšie informácie

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My only complaint is that when I had my "Do Not Disturb" sign on my door. I got called once, then later they knocked on my door until I opened it just to "ask" if I needed anything. I was shocked! Other than the lack of privacy when you ask for it, it was a nice place.

The outside view is facing exactly to the other room (that's the upgrade room already?). Internet service in the room did not work the 1st night. but the concieger offer the free internet in the business centre down stair so it is okay. No water kettle for tea, I need to use the "Nespresso" coffee maker to get the hot water. No complimentary water in […] the room. No slipper. A bit cost saving these days? Breakfast selection is fine for a regular 5 star hotel and it costs Euro 31 per head, it is not really super selection, just some basic foods, some leisure traveller comment in this site are overrated. Small indoor swimming pool on the top floor. If you need to get some sunbath, maybe other selection. Overall is okay for a business traveller since I just need a clean and comfortable bed to sleep for the nights. The best for this hotel is the staff. Friendly, smiling and professional. Ďalšie informácie

I would recommend The Westin Grand for anyone doing business in Frankfurt who needs a comfortable hotel with friendly and attentive service. The rooms are of a good size and have a large desk for working in your room - somethnig that not all business hotels get right. The gym faciltities are adequate and help you unwind at the end of a long day and […] a real plus - they have a fantastic bar with staff who really know their craft who will welcome you with a friendly face. I would recommend you test their cocktail making skills. The lobby area has plenty of room to meeet with clients if required, interestingly surrounded by classic sports cars immaculately displayed inside the hotel lobby like works of art. Ďalšie informácie

Leute sind kool und sehr gut um zu helfen. Ruhe, die atmosphäre des Grand hotel für ein regelmassig preiz.

5つ星ですから満足するのは当たり前ですね。以前はダイレクトで予約していましたが、Hotels.comを通じても同じでした。値段は安かったと思います。

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Esta foi a nossa segunda estadia no hotel e como da vez anterior ficamos muito satisfeitos com o atendimento . O hotel fica numa ótima localização , a apenas uma quadra de uma excelente area comercial lojas, restaurantes e cafés. Há também uma estação de metrô muito próxima .

Executive Club heisst leider nicht mehr Komfort: Toilettenartikel muss man dennoch extra anfordern, der Yoghurt im Executive Club war abgelaufen, Regenschirm muss man umstaendlich anfordern und unterschreiben. 15Euro extra fuer das normale Fruehstuecksbuffet statt Executive Club. Der Service war bei beiden ok. Insgesamt konnte dieses Starwood Hotel […] leider nicht den Erwartungen standhalten. Ďalšie informácie

Strongly recommend this hotel. Had an amazing stay and it is perfectly located.

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I stayed in a Club room, which however did not have any info on the club benefits. Terms for the club room was incl. access to broadband internet, which the concierge also confirmed to me the 1st evening. On check out they still tried to charge 52 Euro for 2 days internet connection. Had to discuss this again on check-out. I was not very impressed by […] the hotel, and think I will rather stay in the Hilton next time. Ďalšie informácie

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lækkert pool-område!

Hotellet ligger veldig sentralt i Frankfurt med gå avstand til det meste