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Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
**Tieto vymoženosti môžu byť dostupné iba v niektorých izbách alebo oddeleniach. Na niektoré vymoženosti sa môžu vzťahovať ďalšie poplatky.
Súčasťou ubytovacieho zariadenia Embassy Suites Monterey Bay je reštaurácia. Hosťom sú ponúkané bezplatné raňajky (teplé (pripravené na objednávku)). Hosťom sa každý deň ponúka bezplatná recepcia (recepcia organizovaná manažérom) v čase od večera. K dispozícii je izbový servis (vo vyhradenom čase).
Hotel ponúka nasledujúce možnosti rekreácie: krytý bazén a fitnes centrum.
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
"Had to change rooms"
The first room was on the top floor. Upon entering the room I was immediately hit with a foul odor. But, it wasn't until I noticed the 4" burn on the sofa that had been covered with clear packaging tape that I decided to talk to the front desk about relocating The front desk staff were very professional and understanding. Without me asking, they put […] me in a new room, upgraded me to a larger room with a balcony and view if both Monterey and the ocean The decor is dated, but the exceptional service from the staff more than makes up for it Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites Guest, Thank you for taking the time to express your experience with us. Please accept our sincerest apologies for the challenges you faced in your original suite. We value your opinions and reviews. We ensure that each of our reviews is provided to the appropriate team members to help address these challenges. Thank you for your wonderful comments about our staff and the level of service we strive to provide to our guests. We hope you will allow us the opportunity to change your mind about our hotel by staying with us again in the near future. Sincerely, Ashley V. Assistant Front Office Manager
I left my camera in the room and it mysteriouly dissappeared while the room was being cleaned.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites Guest, Please accept our sincerest apologies for your missing camera. Our housekeeping department logs all lost and found items and are kept in a secured area. It is our intent to keep the item(s) for 90 days unless otherwise our guest calls back and identifies the item(s) to be mailed to their home address. I would reccommend for you to contact the hotel just incase it tuned up in lost and found. Sincerely, Paul A. Guest Service Manager
OUtside of the elevators breaking down, at least I wasn't one of the unlucky ones stuck in there for a while, it was a very good stay.Autentické hodnotenie hosťa Hotels.com
"Okay but not the best Embassy Suites"
Furniture in room was kind of cheap. I guess it was okay for the price but if you are looking for something fancy or romantic look elsewhere. Breakfast was very good.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites guest, We apologize that you were disappointed with the furniture condition. We are excited for the next round of renovations which the furnitures will be replaced in the near future. Thank you for your feedback and we hope to see you soon on your next visit to Monterey. Sincerely, Paul A. Guest Service Manager Embassy Suites Monterey Bay
overall our stay was good, the breakfast staff was wonderful, the food was good .The one complaint is with the Desk clerk who checked us in. She was very short & unfriendly, when we asked her about the location of the room she said there was an ocean view but you really could not see the ocean. When we asked about the comfort of the pullout Couch she […] said she could not tell us, she never slept on it .I think she needs people skills. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Great locaation"
it was a very pleasant stay.Autentické hodnotenie hosťa Hotels.com
"Wonderful"
Our stay was everything we wanted and more than we expected. The young ones really enjoyed the "Manager's"events. The location worked beautifully as well. Thank you for everything!Autentické hodnotenie hosťa Hotels.com
We stayed for one night prior to a tour at CSU Monterey Bay. The room was extremely comfortable and included a refrigerator and microwave. My son LOVED that we had two TV's in the room and he could close off the bedroom door and spend some alone time in the living room. The rooms themselves could use some updating and deep cleaning. This is an extremely […] family friendly hotel and there where children everywhere. The manager's reception includes goldfish, chips, and pita chips as well as a hosted bar (if you want to wait in a long line with kids running around). The breakfast is extensive, but again there are lines and lots of kids...it's pretty chaotic. They have a game room (with pool tables), a business center, and a pool. If we had used all the amenities and particpated in the manager's reception it might have been worht the money. I think we'll look at other options for our next trip. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Kid Friendly, and close to activities."
Great hotel for the family. Indoor swimming pool was a plus w/ the cold Monterey fog. Great breakfast and managers reception. Found a dirty, used tissue in room behind curtain. Makes me wonder exactly how much 'cleaning' they did of the room. ?. Still, it was a good experience.Autentické hodnotenie hosťa Hotels.com
"Great with small kids"
Staff very helpful and pleasant. Good parking and fairly easy to access Pier and Aquarium, although does require driving and hassle and expense of parkingAutentické hodnotenie hosťa Hotels.com
Breakfast line took a little to long but rest of stay was great. The ducks and geese were pretty cool.Autentické hodnotenie hosťa Hotels.com
"Room clean, Happy Hour Great and Breakfast tasty!"
The hotel was conveniently located. Food at the happy hour and breakfast were tasty!Autentické hodnotenie hosťa Hotels.com
"Easy access in Montere"
Embassy Suites is great for a family w/ small kids... they can sleep on the pull-out while the parents get the bedroom. It's very easy access to the Monterey sights (i.e. Wharf, Aquarium, Cannery Row, 17 Mile Dr., et a..)Plus the free breakfast is easy (and palatable). Indoor pool was nice.Autentické hodnotenie hosťa Hotels.com
Breakfast very well, Happy hour in the afternoon goodAutentické hodnotenie hosťa Hotels.com
"Awesome"
Awesome room great priceAutentické hodnotenie hosťa Hotels.com
"Great stay"
We had a great stay at Embassy Suites. The hotel is not locate din a particularly nice part of Monterey- meaning that it is on a strip with lots of retail stores. That said, it was only two miles to Fisherman's Wharf and hotel is beautiful. Service was great, breakfast outstanding. We had a great stay and would definitely recommend it!!Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"fun family friendly environment"
My husband children and myself had a wonderful time and will be there for our next family getaway! All staff was friendly and helpful.Autentické hodnotenie hosťa Hotels.com
"Older hotel with good service"
The hotel is older, but has everything you need - table and chairs, refrigerator (that worked great!), microwave and functional black out curtains. Breakfast was nice to have - the omelet bar is a must! Coffee could be improved, but Starbucks is across the street. Location was good - close to Target and other shopping. We also visited the aquarium which […] was a good time. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Great Stay"
Great location, best breakfast, helpful friendly staff, great fitness roomAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"FABULOUS service!"
The staff here really went above and beyond. The gentleman who delivered our room service on day #1 remembered us on day #2 and brought extra milk for the baby. When our toddler got scared by one of the wait staff in the lobby, and the guy went and bought him AND his brother a candy bar in the gift shop. Everyone from the housekeeping to front desk […] was very nice and helpful. I travel a lot for business, but I’ve honestly never stayed in hotel where the staff was across the board as helpful as this place. When you add in the free breakfast (which was delicious!) and the free drinks at happy hour, I would give this place 6 stars if I could. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"First class service"
We enjoyed the large suite, free food, nice gym, heated pool and hot tub, and quiet atmosphere away from the crowds by the Aquarium, but most of all, we were impressed with the service. The staff could not have been nicer. We were shuttled wherever we requested whenever we asked for no charge, and one employee even gave us a jump when we left our lights […] on by mistake. The hotel is near Alvarado Street where there are great local pubs and restaurants. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Reasonable, accessible and suitable for a family"
Room was clean, spacious and amenities were as advertised. A couple of maintenance calls were made (e.g. heating not working) but were promptly fixed. The beds and pillows were not the most comfortable, but doable for a short stay. We stayed over a long weekend and the lifts were always busy. I requested a crib for our baby (called to confirm beforehand) […] but when I checked in they said they hadn't had any cribs for weeks. Overall, I would stay here again. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Indoor pool with late check out."
We like the indoor pool, cocktail hour and breakfast. The king size bed with sofabed makes it easy to bring my two kids with us. My 6 years old likes to have her own bed and 3 years old can sleep in the middle with us. The small fridge and microwave inside the room is good for family stay. The only con is no forks and spoons available to use and the […] two bottle waters are not free. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"would definitely come back"
I really enjoyed our stay. At first the location being so close to the freeway bothered me, but it wasn't bad at all. The staff was great and room was very comfortable and spacious, not to mention the free breakfast! There were a few downsides...the walls were a bit thin, the blinds didn't close all the way (never seen that in any other hotel), and […] there were lots of kids. The bar was great and I will definitely come back. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Embassy suites : Monterey Bay"
Room was okay but smelled like someone was smoking. Security is lacking. Some one used their card key and opened our room door, I think that lady was drinking. We received a 5:45am wake up call that we did not order.Autentické hodnotenie hosťa Hotels.com
"Very Special Getaway"
We got a great rate for Valentine's Day. The bed was very comfortable, with plenty of pillows. We had a wonderful omelet in the morning with fresh fruit. It was easy to find with a grand ocean view from our room. Located right next to Monterey, it was easy to find. We're planning to come back to this classy place.Autentické hodnotenie hosťa Hotels.com
"Regretable flaws around the edges"
Wet bar sink aerator missing, so water splashed badly; coffee maker was missing from room, had to be requested; hot and cold faucets were reversed; had to seek towels for the third member of our party; and the universal remotes worked only sometimes. The excellent breakfast took some of the edge off these defects, but obviously not all--we simply expected […] better from this reputable chain, in this popular tourist destination. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
"AT&T National Pro Am"
Stayed here while volunteering as a marshal for the AT&T National Pro Am Tournament. It was an easy drive to CSUMB for event parking. Breakfast was wonderful. Evening manager's reception was a fantastic way to unwind after a long day of standing on the course.Autentické hodnotenie od zákazníka spoločnosti Expedia
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Outstandingand, relaxing gateway."
Great hotel, clean room, food from restaurant was great. Drinks from Manager's reception ok, breakfast good. Only complaint is low pressure water in the shower, clog tub. Other than that, we love to stay whenever we can in Embassy Suites. Looking forward to next stay!Autentické hodnotenie hosťa Hotels.com
"Would stay again!!"
Great breakfast "spread" and the people woprking there are very nice. The evening Managers cocktail and snacks was very nice.... :)Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites guest, we are glad that you enjoyed the complimentary breakfast and the evening Managers Reception. Thank you for sharing your experience and we look forward to your next visit to the Monterey Peninsula. Sincerely, Paul A. Guest Service Manager
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"close to PG and other sights"
Made it just in time before happy hour ended at 7:30. Breakfast was great and waiting for our cooked to order omelette didn't take too long considering it was a Sunday. Atrium, pond and waterfall was very nice. Noise from other room guests from wedding at 2am was annoying, but not the hotels fault. Overall, would return.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Hope it can be managed better in the future"
No hot water initially ! and after it's finally fixed the water was not warm enough.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites guest, we sincerely apologize for the hot water problem during your stay. One of the circular pumps went out, which caused the boilers to go down. The problem has been resolved. We thank you for your feedback and we hope you will give us another chance to change your mind about our hotel by staying with us again in the future. Sincerely, Paul A. Guest Service Manager
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
The maid did not provide towels or clean our room well. She said she would come back later with new towels because she was out although she seemed to have plenty on her cart. She also did not remove the trash from our room. One night late, the hotel management came banging on our door. We have a newborn baby and three year old who were sound asleep. […] They claimed there was a complaint of smoking coming from our room? When I explained we had babies sleeping, as well as me trying to sleep, they apologized and said there must be some kind of mistake. I'll say! Usually we have nice stays at the Embassy, but this one was not a good experience. Whoever is in charge of this location is not doing a good job! Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites guest, please accept our sincerest apology for the housekeeping service that you received and for disturbing your baby and the three year old during their nap time. Please know that your concerns have been addressed. We are always in search of ways to enhance our guests' experiences, and you have certainly provided some opportunities to do so. We thank you for your candid feedback and we hope you will give us another chance to change your mind about our hotel by staying with us again in the future. Sincerely, Paul A. Guest Service Manager
"All good no complaints here."
All good no complaints here. Enjoyed the Managers reception with free drinks and nibblies every night.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites Guest, Thank you for sharing your review of the Embassy Suites Monterey Bay. We are thrilled that you had an excellent stay with us and that you enjoyed the Managers reception. We look forward to your return. Sincerely, Paul A. Guest Service Manager
"relaxing getaway"
The staff at the Hotel really was the best staff we had ever. starting with the check in we felt important. the staff got us a limo to downtown and offered to pick us up if we wanted. dinner at the hotel great, drinks were great. The bed was very nice.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites guest, thank you for sharing your review of the Embassy Suites Monterey Bay. We are very glad to hear that you had a relaxing stay and enjoyed our amenities and accommodations. We look forward to your next visit to the Embassy Suites Monterey Bay. Sincerely, Paul A. Guest Service Manager
"Great base for a family visiting Monterey"
This hotel worked out very well for a family trip to Monterey. It was great having a separate bedroom and living area. We used the pool and had breakfast there. My 4-year-old son loved the atrium and the stream with turtles and the glass elevators. It was a short drive to the aquarium. I wish one of the 2 beds could be a queen, it would have been more […] comfortable than the double. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites Guest, We are delighted to hear that you were able to take advantage of our amenities and that you found our hotel conveniently located near the aquarium. I do apologize; we did not have 2 queen beds for your comfort. We thank you for sharing your review of the Embassy Suites Monterey Bay, and we hope to have you back in the near future! Sincerely, Paul A. Guest Service Manager
"Unbelievable first half hour"
Well, we arrive, no one was available to greet us. We went inside and not luggage carriers to help. I asked somebody to help us but then disappeared without any word. The registrar was busy and told us to wait (but there were others in the adjacent room and he did not call them to help us). They could not find a room for us though we had pre-booked. […] After a while they tracked one down but we found it occupied when we went to the room. Finally got another room and the mirror closet door fell on me. We also thought the food at the restaurants was just mediocre. We did get free internet service and two free movie rentals to try to make up for some of the problems. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites Guest, we are very sorry for the condition of the suite and the way you were treated by our front desk staff upon your arrival. We always strive to provide personal, friendly and attentive service to all of our guests. I sincerely apologize for the closet door that fell on you. I hope you did not get a serious injury. Thank you for taking the time to share your review of the Embassy Suites Monterey Bay. We hope you will allow us the opportunity to change your mind about our hotel by staying with us again in the near future Sincerely, Paul A. Guest Service Manager
"Excellent Experience"
My daughter and I enjoyed our stay. The morning breakfast was very good. You get a lot of variety of food choices at the buffet, which is very fresh. The suite is extremely roomy. Loved the in-door pool and hot tub spa area. We rate the beds as very comfortable. We plan to stay at the Embassy Suites Monterey Bay again. We highly recommend this hotel […] to others. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Embassy Suites Monterey Bay Dear Embassy Suites guest, we are delighted that you had an excellent experience with us. Thank you for sharing your review and we look forward to welcoming you back in the near future. Sincerely, Paul A. Guest Service Manager
"Nice View"
Nice breakfast...great view...Autentické hodnotenie hosťa Hotels.com
"Ticks all boxes."
We thoroughly enjoyed the facilities, service and location of this hotel.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Embassy Suites Monterey Bay We are pleased to know that you enjoyed your stay with us and we look forward to your return. Your comments will be shared with the team here at the Embassy Suites on the Monterey Bay. Sincerely, Paul A. Guest Service Manager
"Great place for family"
Kid friendly & clean. Rooms could be updated. Loved the indoor pool. Staff was helpful & friendly. Nice to be able to eat a delicious breakfast without having to leave the hotel. Overall a great stayAutentické hodnotenie hosťa Hotels.com
Posudky a hodnotenia uvedené na tejto lokalite predstavujú subjektívne stanoviská zákazníkov a dodávateľov a nevyjadrujú ani neodzrkadľujú stanovisko spoločnosti Hotels.com. Spoločnosť Hotels.com ani žiadne ďalšie spoločnosti, ktoré sa podieľajú na zverejnení obsahu posudkov, nenesú zodpovednosť za žiadne škody žiadneho druhu vyplývajúce z uvedených posudkov.