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02686 22089 pri bežných tarifoch24 hodín denne, 7 dní v tyždni
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V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
very hard to find when the hotel we drove past it four or five times!! not familair with richmond road and area so they need a sign to advertise the hotel from richmond roadAutentické hodnotenie hosťa Hotels.com
"Overnight"
The hotel was clean and a welcome change to car. We stopped overnight during a two day drive and it was perfect.Autentické hodnotenie hosťa Hotels.com
"Very Basic Accomodations"
Extended Stay was a very basic accommodation. Service was so-so (not great). Not much in the way of amenities. Location is on Richmond Road -- so good if that part of town is your goal. Beds were among the most uncomfortable I've seen in a hotel. Bring your own towels and toiletries as those provided are absolutely minimal.Autentické hodnotenie hosťa Hotels.com
GoodAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"no frills, no disasters, but very little service.."
room was adequate - bathroom tiny, without exhaust fan - toilet "cramped" - scavenger hunt to find unused electrical outlets - only real difficulty was service - 1) got in late, and tired - was made to wait about 15 minutes while front desk guy worked on what very much appeared to be a personal computer problem with a tech or buddy... 2) reserved room […] for three - they only provided towels for two... 3) requested extra towel and pillows the next night - took 3 hours and an additional phone request to get the pillows... Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thank you for your review, we're glad you chose to stay with us and apologize for any shortcomings in service - the towels and pillows should have been brought to you immediately. Our front desk staff was working on a software glitch for the hotel, but should have dropped the task to check you in as soon as you walked in. Thank you for the 4-star rating and for the tips on what we need to work on - we value customer feedback and use it to continuously improve our service. Would love to have you as a guest next time you're in town!
"Great place to stay"
I have stayed at this hotel 4 times now and every time I have been pleased with my stay. The staff is always friendly and the rooms are always clean. It is a wonderful place to stay for any length of time. I visit the area 3 to 4 times a year and will stay here each time. I highly recommend.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thank you! It's a pleasure to have you stay with us, and we're so glad you enjoy our friendly service and well-maintained rooms. We work hard to be a great value for customers without taking any shortcuts. We look forward to seeing you on your next stay!
I had made a reservation for 4 adults in a non smoking double room. We had 1 towel, 1 bar of soap and 1 shampoo. Since 3 of us were women, I asked and was given more amenities. BUT-- they charged my credit card $18.00 for the favor!! Plus there was a leak somewhere in the vicinity of the bathroom, and the floor from the sink over to the bathroom door […] was wet. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thank you for your feedback. Additional amenities are always free - towels, soap, shampoo, etc. are provided for guests upon request. It is standard practice to swipe guest credit cards at check in to pre-authorize them and ensure they are valid. We immediately issued a refund after the card was mistakenly charged and confirmed the $18 charge was removed. I apologize for any inconvenience. Regarding the leak, it was fixed as soon as it was reported to us at checkout. We encourage guests to report any issues as soon as they notice them so they can be corrected during the stay, whether it means checking you into a different room or popping in to quickly tighten a pipe. Thanks again for your feedback!
"management offers warm welcome/hospitality"
We were looking for "extended stay" accomodations. In our experience,that description is pretty specific...it means a kitchen area with stovetop, refrigerator w/freezer area, microwave along with dishes, flatware, pots/pans,glassware. Much to our surprise ours was a standard sized motel room--with a large domestic refrigerator!..no utensils, stovetop, […] nothing...and a broken round table for "dining" that really could not be used. For whatever reasons our room was not attended to while we were gone all day doing business. We arrived late that evening to unmade beds, etc. No coffee packets,etc.. Very poor attention to detail on the part of managemnt. . We mentioned this to the office, they responded with gracious apologies and gave us towels, coffee packets etc. for the next day. We appreciated the ongoing graciousness and friendliness of the management, however that doesn't cover up poor attention to detail and descriptions of kind of hotel that is not accurate. Nevertheless our beds were fine, exhausted from the day'swork...we slept well. The hotel really MUST provide dishes, utensils,etc if it is continuing to call itself an "extended stay" motel.Thank you. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thank you so much for your review and your kind words about our management and staff. We were glad to have you stay with us! Not all extended stays have full kitchens - our is among the ones that offer full-size fridges and microwaves to accommodate people who stay long term. Extended stays are often defined as such because of steeply discounted rates for longer stays. We accurately advertise our amenities, which do not include pots/pans/dishes, etc. I'm sorry your room was not cleaned, and glad staff took care of it right away! We offer daily housekeeping for guests that stay less than one week, and weekly service for guests who stay a full week or longer. Rooms are not cleaned if a "Do no disturb" sign is on the door. Thank you again for your review, and we hope you stay with us again if you don't need a full-service kitchen the next time you're in Lexington.
"HORRIBLE BEDS"
Honestly, this hotel was fine. It was clean and convenient. The staff was nice and friendly.The beds, however, were horrific.. Worst two nights sleep. Get new beds and I would stay here over and over.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel You’re in luck! We’re constantly updating the furniture, fixtures and everything else that needs a redo – thanks for the review, and please stop on by next time you’re in Lexington. We look forward to having you as a repeat guest. Thanks for the feedback!
"Great experience"
I have stayed here twice and have enjoyed it both times. The staff is friendly and the rooms are clean. Very close to pretty much everything.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel We’re glad to have you as a guest. Thanks for taking note of our great staff, clean rooms and convenient locations – all things we take pride in. It would be great to have you stay with us again.
"Great service - will stay here again"
After checking in (which was easy and very pleasant), I turned on the television in my room. It didn't work. I called the front desk, and had someone there to fix it quickly. It obviously wasn't going to work, and I was offered a much nicer room at the same rate 2 doors down. It's hard to find businesses where folks are that responsive and service-oriented. […] Will gladly stay again next time in town. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel When something doesn’t work, we either fix it or make it right – we’re glad you enjoyed the customer service at our family-owned hotel, we strive to make sure our guests are taken care of. We look forward to seeing you during your next stop in Lexington – thanks for leaving a review!
"Nice overnite stay"
I just needed a place to rest and this place fit the bill , was close to shopping and restaurants and was very quiet , I would stay againAutentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thanks for the review! I’m glad you took advantage of our convenient location; we’re definitely just a hop away from pretty much anything you’d need in town. Hope to see you again soon!
""OK" Hotel"
This hotel was not awful. You could definitely tell it was older hotel. The switch on the lamp was broken so I was afraid the lightbulb was going to fall out. The floor was not very clean; my white socks had turned black.Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Bluegrass Extended Stay Hotel Thank you for staying with us, and I’m sorry that you didn’t have the positive experience we strive to provide each of our guests. As a family-owned hotel we take pride in offering an affordable stay and providing excellent service. We are consistently working to upgrade everything from the light switches to the flooring and everything in between. We want you to be 100 percent satisfied with your room – our staff is happy to make sure you’re in a room that meets your expectations. We hope you’ll give us another try.
"Great location"
Convenient location, well worth the price.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thanks for staying with us! We make sure guests get a great value every time and were glad to have you as a customer.
"A good low-price option"
There is nothing fancy about the Bluegrass Extended Stay, but if you simply need an inexpensive place to stay for a night or two, it's a good bet. The people working the front desk were very friendly, the coffee and donuts available in the morning were surprisingly good, and the neighborhood the hotel is situated in felt very safe. (Right next to a […] Starbucks too!) Best of all, the hotel is convenient to driving into downtown Lexington. Drawbacks: the beds were uncomfortable, our room was connected by a locked door to the next room (and our neighbors were loud), the bathroom was not as clean as it should have been, and only two small towels were provided. These minor inconveniences, however, were well worth the low price and location. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thanks for noting the outstanding value we offer guests – and we’re sorry that bathroom wasn’t up to par for you, we have high cleaning and maintenance standards and will make sure things like that aren’t overlooked. Towels are available upon request. Please do stay with us again next time, and we’ll make sure you’re taken care of!
Surprisingly quiet and comfortable for the price. Will stay again.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thanks for the review! We take customer satisfaction seriously and look forward to having you stay with us again.
"Recommended"
Great location with a Starbucks on;y 50 yards away. Rooms and service were good for the price. Sami and his staff were super. I think they are upgrading the hotel bit by bit so it will only get better. Only thing that was out of place was a full sized refrigerator in a small room. Not only a waste of electricity, but it made noise as it cycled on and […] off. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Super fast check in. Convienant location. Starbucks right next to hotel. Mediocre rooms but right for the price.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel We’re an awesome value and do our best to make sure guests get bang for their buck – we’re constantly upgrading rooms so the experience will be better every time. And who doesn’t like awesome coffee being right next door? It would be great to have you stay with us again!
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Good place.... When on a budget!"
Not a bad place to stay for a few nights. No bells and whistles, but good housekeeping and fairly quiet nights. Close to UK and on the main road leading into downtown. WiFi is fair meaning you'll get a connection, but it may cut out once and a while. Plenty of grocery and fast food, plus a Starbucks accross the street.Autentické hodnotenie hosťa Hotels.com
Odpoveď – Bluegrass Extended Stay Hotel Thanks for the review! You nailed what we offer – essential accommodations at a great price. We want guests to have a good night’s sleep in a place that’s clean, quiet and close to everything. The free Wi-Fi is a bonus so that guests don’t have to leave their room to browse the Web. Hope you’ll stay with us again!
"close to shopping area"
Nice clean room. The service was wonderful full. Thank you.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Not a good hotel"
The staff was very unhelpful not knowing the community activities, tickets, discounts, food...nothing. The rooms were set up for workers, and not kept up. Would never stay here again.Autentické hodnotenie od zákazníka spoločnosti Expedia
"Please Make My Bed"
I do like the hotel I stayed at and the location. I didn't like the fact that the maids didn't pull my sheets when they made my bed. The beds are small and lumpy and the pillows are tooo flat. I know they have a certain time to clean the rooms, but if I ask you to come back then come back within 5 minutes and clean, change and empty the trash.This is […] the first time I actually wrote a comment this bad. I've stayed at the Bluegrass Extended Stay before and I don't remember my bed being so lumpy (maybe because I only stayed two nights, but this time I stayed 5 days). Yes I will use this hotel again, the price is great. The maids needs to be checked on. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Great for a great night"
I spend the night with my couple we have and awesome time there was just what we need. close to everything and and very nice for the priceAutentické hodnotenie hosťa Hotels.com
"close to our destination"
The room was clean, comfortable and the service at the front desk from Margie was top-notch!!!Autentické hodnotenie hosťa Hotels.com
breakfast was just coffee & donutsAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Was Okay"
The room was average. Not quite the place I would stay again for one night. The "breakfast" was a few donuts. Otherwise just a place to sleep.Autentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Decent no pool"
Hospitality was awesome, only thing is theres no poolAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Bluegrass Extended Stay Hotel I’m so glad you enjoyed our hospitality! We’re all about making sure that our guests are taken care of. You’re right – there is not a pool on-site (we don’t pretend we have one – our listing only reflects accurate amenities, like our full-size refrigerators) but we do offer free passes to nearby gym Fitness 19, where fitness buffs can get in a great workout. I hope to see you stay with us again soon, so we can get you that gym pass!
"Close to many attractions, stores, and restaurants"
We were very pleased with this hotel. The rates were reasonable. There was a nice sized refrigerator, a microwave, coffeemaker, iron and ironing board in the room. It was quiet, quite comfortable, and clean. We would definitely stay there again. Friendly staff. Close to everything we needed and wanted to see--KY Horse Park, horse farms, shopping, e […] tc. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
This motel was perfect for our purposes--reasonably priced, convenient to our destination. We will defintiely be staying there again since we have a family memeber who just moved to the area. One comment--the carpet was a little grimy. But it's only a slight problem.Autentické hodnotenie hosťa Hotels.com
"Walk everywhere"
Liked the location. You could walk to almost everything.Staff was very friendly & helpful.Autentické hodnotenie hosťa Hotels.com
"Just right for our in and out stay."
We arrived about 10:30pm and were gone by 7:00am so we had little time awake. The rate was awesome for what we got. The room was small but so was the price, perfect for our trip. I might not book this hotel for a weekend or week long stay but overnight it fits the bill just perfect. By the way they say they have breakfast--rolls and coffee are not […] breakfast. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
The Hotel would probaby suit workers but for enjoyment of the room was not great.Autentické hodnotenie hosťa Hotels.com
"It Does The Job"
At first, I thought I was going to be severely disappointed. Why? Because when I booked the room via Hotels.com, there was only 1 room left and it was a smoking room (I'm a non-smoker). But after seeing that another hotel had the same amenities I was looking for for 4x the price, I decided to book the last room at the Bluegrass Extended Stay. Things […] got better when I arrived there the next day and learned that they had many non-smoking rooms available. So I was able to enjoy my stay there without any additional problems. My room did not have a full kitchenette though - only a full-size fridge/freezer and microwave (no kitchen sink, stove, or oven). But that is definitely better than nothing at all. I think it should be noted that the bathroom sink appeared to be quite low for a person of my stature (over 6 feet tall) - having the sink be at roughly above my knees. Perhaps it was built with the thought of accommodating much shorter people. Anyways, no bed bugs or spiders to worry about, no filthy carpets, and no noisy neighbors. For those of you who like to watch TV - I did not manage to find any premium cable channels (HBO, Showtime, Cinemax, etc.). I did not get a chance to sample their breakfast either as I prefer cold sandwiches to hot doughnuts. Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
"Good for the price"
The rate was certainly right. The room was clean and pleasant. The hotel personnel were nice and helpful.Autentické hodnotenie hosťa Hotels.com
"Great stay at Bluegrass Extended Stay"
Staying at Bluegrass Extended Stay was a pleasant experience. The room was clean and each day the staff tidied the room and replaced towels, When I asked for decaf coffee, they gladly gave me some. I appreciated the free internet use that enabled me to use my laptop computer while we visited Lexington,Autentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Bluegrass Extended Stay Hotel I’m so happy you enjoyed your stay with us – and that you took note of the little things we do to make Bluegrass not only an affordable place to stay, but a great one too. The free Wi-Fi is something we make sure to offer because we know how frustrating it is to log onto your computer and be asked to pay just to surf the Web. Glad you enjoyed the coffee, and that the front desk made sure you had what you needed. Hope to see you again soon!
"convience to stores"
very convience clean and swell goodAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"Decent!!!!"
I think this is a decent place to stay for a couple of days without worrying about bed bugs. May not have the most comfortable beds, but great air conditioning and the rooms were clean.Autentické hodnotenie hosťa Hotels.com
"great three night stay"
We loved our stay at the Blue Grass- the rates were wonderful and the comfort and accommodations were great. Thanks for accommodating my request for room near elevators---only thing we could have possibly have made our stay better would have been a swimming pool-lolAutentické hodnotenie hosťa Hotels.com
Tento hosť neuviedol komentár.Autentické hodnotenie hosťa Hotels.com
"OK for price"
Clean room with comfotable beds. Good choice if you need a place to spent the night. Don't count on breakfast. On our first morning, about 9 AM there was no more coffee and acording to the desk person they had run out of sweet rolls (the only food offered) a couple hours earlier. The next day there was still coffee and three small danishs available […] . Ďalšie informácieAutentické hodnotenie hosťa Hotels.com
Everything was perfect and close proximity to restrauants and movies.Autentické hodnotenie hosťa Hotels.com
Room was comfortable, fan in bath noisy. Bed was a little soft for my preference. Staff was courteous.Autentické hodnotenie hosťa Hotels.com
"Adequate accommodations"
For the price this hotel was adequate. The handicapped bathroom was one of the best we've had. Most places use bars only and call it handicapped, but this one was equipped for a wheel chair with a lowered sink and rack to hang clothes. That was a plus. The service clerk was not at all helpful and didn't seem to know much about the local area concerning […] our questions. Coffee, hot water for tea were available as were donuts in the mornings for their continental breakfast. The clock radio in our room did not work and the lamps were a bit shaky on the nightstands. We have stayed in worse places and spent more money. We would return if we just wanted a place to sleep, but would not want to spend a lot of time in the room. Overall...it was satisfactory. Ďalšie informácieAutentické hodnotenie od zákazníka spoločnosti Expedia
Odpoveď – Bluegrass Extended Stay Hotel Thank you for the review! I’m happy that we were able provide handicapped accommodations that went above and beyond what you’ve experienced before – we wanted to make sure the rooms were truly accessible for guests who use wheelchairs. I’m sorry about the clock radio not working. We work to make sure everything is in great shape before guests check in to a room and will immediately bring guests a replacement if anything in the room isn’t up to par. We’re proud of being a great value and love that we’re in a central location – I’m glad you were close to everywhere you needed to go. We hope to have you as a guest again!
Posudky a hodnotenia uvedené na tejto lokalite predstavujú subjektívne stanoviská zákazníkov a dodávateľov a nevyjadrujú ani neodzrkadľujú stanovisko spoločnosti Hotels.com. Spoločnosť Hotels.com ani žiadne ďalšie spoločnosti, ktoré sa podieľajú na zverejnení obsahu posudkov, nenesú zodpovednosť za žiadne škody žiadneho druhu vyplývajúce z uvedených posudkov.