Sawgrass Marriott Resort & Spa - Ponte Vedra Beach

Hotel in a very nice location and generally OK, and is undergoing upgrades which will make the physical facilities nicer. They need to upgrade their staff knowledge and training (with the exception of the omelet maker at breakfast - he was awesome). Some specific negatives: 1. Service in the beach cabana restaurant was extremely slow (for everyone, […] not just us) - they were clearly woefully understaffed and unprepared for yet another week of families on spring break. 2. Concierge was never there, and we were directed to front desk for assistance, but they were not all up-to-speed (case in point, hotel had helpful maps to nearby locations of interest, but the person I spoke with initially at the front desk had no clue about this). 3. Resort has privileges at a nearby tennis club (nice) but the resort shuttle bus driver took my two teenagers to a neighborhood tennis facility instead- thank goodness I had a car and could retrieve them. 4. Double beds in the rooms instead of queens. Ďalšie informácie

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Listed as a beachfront hotel. Beach is quite far away. Need to take a shuttle bus to get there.

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Overall decent hotel and the staff was amazing. From the front desk to the golf pro-shop, everyone I talked to was very welcoming and accommodating. The bathroom in for our standard room (King bed) was a little crammed - it's like they stuck 2 sinks in there just for the sake of saying they have 2 sinks, but it didn't really fit. The door of the bathroom […] actually blocked the one sink area, so you couldn't stand there comfortably with the door open. The tub was a little dated and grungy. The bed was comfortable but on the 3rd day I found a nasty looking bug that crawling on the TV base. Yuck. Ďalšie informácie

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Suite was in need of renovation. Fabrics and furniture well worn.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Work is underway to refresh the resort. It's nice now and will get much nicer when renovations are complete.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Check in was fantastic - pleasing, professional and direct. Room was "ok" I guess I expected a bit more. Check out simple and efficient. Only there for one night - was not wowed but felt it was ok. Food in bar was very good,

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Me and my husband only stayed for one night so didn´t have time to use all the amenities. Customer service was good and hotel room was very clean. Had dinner in Augustine restaurant in the hotel. Food was very good! Since the hotel is surrounded by trees and bushes (it`s beautiful outside) there were lots of bugs outside and had bug bites everywhere […] (we sat in the patio). Keep in mind hotel is mainly for golf players and we were definitely the youngest ones there (I´m 26). Ďalšie informácie

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Obviously you are staying here to play the tpc championship course, which although is a little beat up, a must play. The hotel is pretty nice, but need some updating. The staff and service is extremely friendly.

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Clearly a hotel that been outgrown by the times. Stuck in a time warp of outdated facilities and constant nickle and dimeing, I fealt as if my wallet was continuously looking over its shoulder. I will avoid this hotel the next time through the area.

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My wife and I took our 16 year old son and a friend to this area for a golf camp. They had a great time during the day as they were at the golf coarse for 8 hrs. If you are looking to much more than golf you might pick another area.

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We stayed in the Villa portion of the resort, it was spacious and very comfortable. The Villas would be a great place for families since it offers a kitchenette and living space area. The flat screen TV and cable services were excellent. The internet was a bit difficult at times, since it cut off intermittently.

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VERY nice resort. Staff was EXCELLENT. My ONLY complaint is that with a resort like this, you would expect queen beds and not doubles.

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Gracious and attentive staff. Beautiful property. Might stand updated decor

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Access to great golf. Hotel is a little dated, but extremely nice. Very nice public areas.

Autentické hodnotenie od zákazníka spoločnosti Expedia

This is a lovely hotel, not just for golfers, in a beautiful setting, where everyone obviously wants to make your stay as pleasant as possible.

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It had been many years since I had stayed at this hotel. Recent renovations gave the hotel a fresh look. The beach club pool and restaurant are nice additions. Food at hotel was good and reasonably priced.

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Great resort for pure relaxation. Something for everyone: good food, golf, beautiful grounds, wonderful service.

Autentické hodnotenie od zákazníka spoločnosti Expedia

The hotel is luxurious and very comfortable, and the service is great. That said, no opportunity is missed to charge the guests extra. It starts out with basic hotel parking at $14 daily. Breakfast is not only expensive, but you're charged for a glass of tap water! There is also a note in the hotel room that you could be charged for REARRANGING the […] items in the minibar. So I recommend the hotel, but with the warning to be aware of hidden charges. Ďalšie informácie

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I have stayed before and the accommodations are excellent!

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Great hotel with a wonderful ambience! Being able to sip coffee as I listened to the waterfall was very therapeutic for me. The grounds are immaculate.

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Hotel was great only issue was $14 per day parking.

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It was great….we attended a Blues concert at the local Concert Hall and had a wonderful stay; with the nicest staff that made us feel very special….we only stayed the one night, but again, the hotel staff made us feel like we were "regulars" and loved the service…got shuttled to the Private Beach Club anytime from 6am to midnight…very nice beach and […] clubhouse and pool, etc. IF you even wanted to leave the grounds of the Hotel... Ďalšie informácie

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Beautiful lobby with great bar area. Big pool. Friendly staff and good concierge.

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My wife and I enjoyed our stay, meal at the lobby bar and exploring the beach! Convenient location close to Jacksonville and historic St Augustine. We plan to return and stay longer during our next visit!

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Awesome!!!

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We were so disappointed. MANY of the amenities listed on Expedia, such as bathrobes, were not in our room. When we got in our room we discovered we shared a balcony with two other rooms - and there were wet swimsuits and towels draped over every chair and table. What we saw of the grounds were nice, but not worth the price of the room. Also went to […] gift shop during "normal" hours and it was closed, with a note on the door. Waited an extra 25 minutes to purchase a postcard. Needs updating. We've stayed in nicer hotels for much less money. We will not stay here again. Ďalšie informácie

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Everything was great except the pillows. They were willing to improve them, though. I wish they would stop charging to park your own car if you want to avoid valet charges. Self parking should be free.

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We love this hotel .we live in Savannah but every time we have sometime off we go to the Marriot Sawgrass..a super friendly staff...and the best spa..you can go erly in the morning and spend the whole day in the steam sauna and a private pool..highly recomended...

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This hotel is really great! Its definitely for those willing to shell out some $$$. They charge extra for parking and internet usage.The resort is really fancy and they have a bunch of amenities like a spa, private beach, pools, and golf. I wasnt really there for all the amenities. I wanted to be near the beach but it was a little farther away than […] i expected. its a 15 min drive to the center of jacksonville beach. the room was nice- comfy bed's, flat screen tv, mini bar...etc. Would recommend to anyone going to the area that doesnt mind a little distance from the beach. Its great for families because of the all the different things they have to do without even leaving the property. Ďalšie informácie

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Gorgeous property, fantastic service, fabulous amenties! Will return as often as possible.

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Hotel is very nice. Plenty of things to do for kids

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Hotel was great, clean, fun for kids -nice getaway for couples. Evening meals were just so-so. However the breakfast buffet was very good. My wife did not want to leave.

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Next time I would rather stay at a hotel that is not a resort. This hotel is for visitors who will spend money on spas, golf, massages, room services. Most hotels of 2.5 to 3.5 stars will have internet service available, many TV channels to choose from, free parking and maybe continental breakfast. All of which they did not, which was amazing to me […] because it is an expensive place to stay for the average person. I was just so shocked to realize that there was a charge of $12.95 a day just to use the internet. I wasn't real sure what you are paying the extra cost for. It was a pretty resort area, but the hotel did not impress me as being something that special. Ďalšie informácie

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I liked the hotel. My wife liked the beach club and private beach. We were looking for a more resort feel. If there is one? Everyone on the staff was great. Room service was promt!! Golfers would love it because it caters to golfers. It is on PGA tour road with their own golf shop. Sorry, I don't play!!

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The location, name, rates and lobby all suggest a luxury hotel, but the rooms need updating. I was in the villa buildings: no wi-fi (wired internet only,) old 4:3, standard def, Zenith tube TV's, balcony was so dirty and filled with bugs, nests and cobwebs, it was unusable. Old fashioned clock radio, no iPod hookup, not enough AC plugs for the modern […] traveler. Ďalšie informácie

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We got the impression we would be right on the beach. We had to take a shuttle to a below average pool area. Also when we arrived in our room house cleaning had left dirty linens behind. We called down to the desk and they sent someone back up to collect the stuff. Then they just burst into the room without knocking. I had no idea we were staying at […] motel 6! Ďalšie informácie

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Amazing service, friendly & helpful staff.............................................................................................................................................................................................................................................................................................

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This is a very nice hotel in a wonderful location. Our only real complaint about the facilities are that the villas are quite old and in need of renovation. The decor is definitely 1980's and the walls are so thin that you can hear the people in adjacent rooms change their minds. The pools are extremely nice, the Beach Club Membership for guests is […] great, the restaurants seemed to be good. We were told that the hotel was completely booked while we were there for a Conference, but it never felt like there were that many people there. Overall, the hotel is great. It just needs some updating. Oh, and the golf opportunities are some of the best we've seen. The TPC Sawgrass couldn't be nicer. Ďalšie informácie

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Hotel was extremely nice and clean. The room got a little cold at night and it didn't seem like the heat was working. It got unseasonbly cold when we were there so I don't think this is normally an issue. Parking is $10 per day if you park yourself and $20 per day for valet. Just a heads up to anyone booking through Expedia.

Autentické hodnotenie od zákazníka spoločnosti Expedia

wonderful hotel.Adult family travelling together for golf but with 1 non golfer ! Chose for the golf which was world class. Hotel very quiet while we were there but all facilities available and spotlessly clean. Staff friendly,attentive and service in bars and restaurant first class. Would def stay again.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Overall the hotel was very nice. The staff was friendly.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Great venue with ample parking, nice views of the pool, good restaurants, clean and for the most part quiet. The staff is courteous and helpful. It would be nice to have free self-parking and fee wifi though. Check out the Cabana club down by the ocean which also serves good food and take a stroll on the beach.

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