Wild Palms Hotel, a Joie de Vivre Boutique Hotel - Sunnyvale

I really like the layout and style. Not you standard business hotel. Great pool, hot tub, rounds and breakfast. Internet could be faster but it was useable.

The "boutique" hotel appears to me to be an old run down apartment building with a very superficial remodel. I would NEVER stay here again. They should tear this place down and start from scratch if they want to have a hotel. If they want to rent cheap apartments, they are all set!

Everything else was great!

First stay there, business stay, 2 nights, one person, in November 2011. I had a bad start. It was cold when I arrived and the room I was assigned just did not feel right (call me crazy, but I trust my intuitions). Room was noisy, had an odd layout and appeared like old with partial renovations. Room was cold (62), so I set the heater on. After 10 […] minutes, it was still blowing cold air. That was the final blow for me, I don't want it (and starts to wonder that if the entire hotel is like that, I made a huge mistake...). Went to the reception to request a new room. Initially they insisted to send me the on-site fix-it-all guy. I had to insist to get another room. I don't like to have to insist to get things sorted out, finally got a new one. From then on, everything went right. The room was clean, heated, gave me the "good vibrations" I expect when I enter. The bathroom was quite recent, with style. The bed was really comfortable. The desk & chair are good to work with. The free Internet, well as with most hotels, depends of the hours. Evening, when everybody is surfing, the thing is so slow it is not workable, I simply used my 3G hotspot. Daytime it was good. I did not use the pool, fitness centre nor had breakfast, so I can't comment here. Overall, and considering the crazy prices of Silicon Valley, the Wild Palms provide good value for the price. You can sure find much nicer hotels around, but the price will most likely way more expensive. Ďalšie informácie

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Clean and quiet hotel if a little worn in places. Excellent breakfast service open from 6am and convenient location for silicon valley just off el camino real and close to my favourite restaurant "the fish market". Neighbourhood is safe for jogging etc. without much traffic outside peak times.

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A great place and great staff. Delicious Japanese breakfast EVERY DAY!

Nice people, breakfast and room. outlook email did not work.

Everything else was great.

TV in room had no sound. Couldn't fix. Internet service went out in morning and not restored for hours. Overall very average and add these problems, would not recommend.

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Please open the pub. Need a late night brew and burger.

My sister and I stayed on 10/15 as we were going to a concert at Shoreline Amphitheater that night. I had checked around the area for the best value and location for what we needed. I also checked the guest reviews prior to booking. We loved the decor. The rooms were clean and we think the decor is pretty cool. We loved the open air entryway and the […] murals throughout the property. It was very clean, the grounds were well maintained. The pool was clean. While the room was on the smaller side, it was still comfortable and had everything we needed. While the bed is not as soft as other places I have stayed, I still slept well. There were families that were staying. We had an upstairs room on the exterior as recommended by former guest reviews. We did not hear a thing and I am a very light sleeper. The breakfast was decent. I was actually impressed that the sausage was nicely browned and yet was not in the least bit greasy, scrambled eggs, silver dollar pancakes, 4 types of juice and cereals, assorted pastries and bagels. They also had a rice cooker with fresh, hot steamed white rice and 2 types futikaki to sprinkle on it. The had miso packets and hot water too..and Kim Chee. The desk person upon checking in acted as though we were interrupting her and the one when we checked out wasn't much better initially. I was so happy with our stay when I checked out, I just smiled and thanked her..and her tone changed. She actually smiled back and wished us a safe trip home. The lady who was in charge of the breakfast buffet was really sweet and smiling. The cleaning staff were friendly and said hello in the morning. It isn't the Hyatt or any of the other major chains or a swanky boutique property but, it was really well decorated. Tastefully done. I will stay there again when I go to my next concert. It was very enjoyable and worth what we paid. Ďalšie informácie

Four of us stayed at the Wild Palms for a weekend away. We attended a quilt show that was held at the Santa Clara Convention Center. The location of the hotel was perfect. Had dinner at the Fish Market, which we would also highly recommend. Beds were very comfortable. Rooms were very clean. Next year when we come we will request a room in the center […] of the complex. Our room was facing Wolfe Road and we couldn't open our window because of street noise (the only downfall). We plan on staying longer next year. Ďalšie informácie

Nice place but I could not get my work email.

Webmail was fine, but I could not send/receive email from ms outlook for a client that requires vpn access.

Honestly, hotels start to feel pretty similar after awhile. These rooms are comfortable, but why do I come back? Awesome bambu lemongrass Lather bath products. The scent is relaxing and just makes a business trip a bit more bearable.

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We drove down from SF to get away from the fog. The hotel was very well kept and felt comfortable and quaint. We will def visit again if ever in SV, maybe even just to stay here quietly and economically.

We stayed in this hotel for one night. It was nice to stay in a hotel with bit of a difference. The rooms with two beds are a little small and the air conditioning unit is right next to the bed. The beds were clean and comfortable. There is a lovely big pool which is heated, although we never got to enjoy it. The hot breakfast was good and plenty of […] choice of cereals and pastries, toast, tea, coffee and fresh fruit. The hotel does need re decorating. We found the hotel acceptable for what we paid. Ďalšie informácie

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Everything was perfect except the service staff who were too loud talking in the corridor!! I was trying to sleep longer skipping the free breakfast service but this lady was LOUD like trying to kick me out of bed and out the room o she can do her cleaning job. Other than that it was an awesome hotel!

This is an example of how a hotel should be run. Clean, modern, great staff. All at a reasonable price. Highly recommended!

Not bad just very very small inside is not bad but outside looks horrible. Tvs are old beds are rough bathroom is small. Pros... Great desk help friendly and good breakfest..

The room is very cozy, and I liked the interior. However, ,I saw a bug on floor at night. Telephone was broken. When I asked to call me a taxi, they called a private taxi service, which results a disaster. The taxi arrived late. They put other two hotel customers into the same taxi, which made me late for my appointment.

We were very pleased with our stay and will be staying there again next time we are in the area

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The Wild Palms Hotel, a Joie de Vivre Boutique Hotel is vibrant and very inviting. We got a great rate off of Hotels.com and enjoyed lounging by their pool.

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We choose this hotel because we recognized the hotel chain. The Customer Service was great Check-In was quick and efficient. The Pool area was nice line with cabanas. The Hotel is like a little oasis. Breakfast was nice (the coffee was great). The hotel is located close to a number of restaurants and stores. We would stay again.

I rely on reviews when making my final choice of which hotel to book. This one showed good reviews, and I was not disappointed. The room was very comfortable, and the hot breakfast was pretty good considering some of the "included" breakfasts I've had. I loved the decor, not your standard boring sameness, but not over the top either. I didn't get to […] use the pool, but would definitely stay again. Ďalšie informácie

The room was beautiful. The only thing we didn't like was the air conditioning was right next to the bed. We ended up with colds. The furniture in the room should be reconfigured.

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Bugs in the room.. Many of them. Old and dirty desk chair. Bed was taken apart..

This was a great hotel, enjoyed the staff, grounds, service and all around atmosphere!!!

After reading the reviews, I was skeptical. But my bf was charmed by the price cut, so I booked it. There were mixed reviews about the front desk service, the breakfast, and the rooms. The front desk girl was nice and welcoming. So I let my guard down a little bit. She even gave me a map of the hotel to show me where my room was. I was pleased w/ the […] initial service. We inspected everything when we got to our room and was very pleased by the decor and comfort. So i let my guard down even more. The bed was comfy and clean, the AC unit worked fine, the bathrm was adequate (along with complimentary shampoo, conditioner, and lotion, there were cotton balls and q-tips). The next test was breakfast. There was rice and even kimchee w/ the usual breakfast cereal, breads, and fruits. There was enough eggs, bacon, and sausages still coming out of the kitchen. I was impressed. We couldn't get out of the hotel by noon so I called the front desk and they were ok that we were still there for another 30mins. Then we checked out and were on our way. I left the hotel w/ a good impression. However, 2 days later I ended w/ a overdraft fee in my bank account. It turns out that this hotel had charged my credit card for the total amount of the hotel for that night. Which should not have ever happened because I had earned a free night through hotels.com and paid for the difference beforehand. I called hotels.com and told them what had happened and they were even surprised that the hotel had done that. The hotel had access to my credit card bc they need a card on file for incidentals when you check in. I thought maybe they had charged me for that extra 30mins that I had stayed. No way was that amount reasonable for 30mins. I called hotels.com and they were calling the hotel on my behalf. I received great service from hotels.com. Initially, I was going to give this hotel a good review bc it was different from other ppl's experience. But like I said, customer service is everything!! It just Ďalšie informácie

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Very nice boutique hotel with good services and a nice breakfast. Only problem is that the rooms are a bit small for a family of four.

Stayed one night. It was a Saturday night. The staff was very nice. Hotel room was great. The hotel was great. Just keep i mind, when you find a good hotel for such a good rate, you are going to find young kids throwing parties there as well. I was up ALL night. Called to the front desk, and they took care of it (for the most part) but took til 2:30 […] AM. So, when you get your room, make sure you are in a good spot. Ďalšie informácie

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This is the second time we stayed in this hotel. In general, we like it. However, our bathroom has drainage issue this time.

Really not a bad place to stay. This chaib of hotels take older buidlings & fix them up nicely with a modern twist. The biggest drawback to this place was the odd location & surrounding neighborhood. It wasn't ghetto just could have been nicer. When walking in the hotel lobby the scent was great. Good first impression & the help was very friendly.

We love this place. It's like a little Tropical Island Oasis in the middle of the city. My son and his family live in Santa Clara. When we visit them, we gladly travel a few extra miles to this wonderful spot.

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good price and a very clean hotel

I like the hotel and stay here over 10 times a year, but for the first time I got a room without a desk and TV invisible from the bed.