Hawthorn Suites by Wyndham Richardson - Richardson

Was surprised to find an apartment when we arrived, it worked out great for our family at a price you couldn't beat. Only complaint was the pool area which was kind of small, dirty and had a dead bird floating in it and lots of leaves, etc.

Room was dirty Items were broke phone did not work Very nasty place Would not recomend it to anyone .

When we got there the first room we got was dreadful . The coffe table was missing one side of the top. The chair had a huge rip in the front . The Room smelled funny and was hot . They had to repair the A/C , Then the remote did not work for the Tv . The Tv was outdated and the Kitchen was awful. We called to complain the lady at the front desk was […] rude and gave us a diff room . We got into it it was better but the offer of the Game system in the roomo was not there. They said it had not been a option for 2 years . Then the tv in the other room did not work . The phone did not either . They were 1 1/2 late with the wake up call. The parking lot was full of trash and they had old pillows and blankets laying around the front of the place . If all the other hotles had not been booked up we would have left . It was the worst experiance we had ever had in a Hotel . We will never be staying with this Place ever again . I would stay as far away as I could from this company as Customer service is a 4 letter word to them . Very nasy place to stay . Ďalšie informácie

Room layout great. Funny smell in room and dusty. Bought Febreze and used a lot then enjoyed stay. Beds comfortable. In parking area, lots of matresses and carpets possibly due to renovations but did not make first impressions appealing. Room had like old cooked broccoli smell which could have come from nearby room (Febreze did the trick). Would stay […] again here as it was convenient and nice price. Ďalšie informácie

Economical, but this hotel is VERY old and in need of repairs and updates. It was dirty, sheets were old and very frayed on the edges, and towels were like sandpaper.

We arrived to find old carpet and furniture outside our door. Yes, we had new carpet and furniture but they should have removed the old sooner. The room was crawling with moths and we spent the next hour or so cleaning up. The morning was not much better with cold eggs and horrible sausage for breakfast. The bed was comfortable but the electrical outlet […] didn't work, so the light was useless. The internet worked until the last night. The location was great! We wanted to swim but the pool was gross so we opted not to swim. Overall, we survived but we will choose our next hotel stay more carefully! Ďalšie informácie

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Would never go again standing in front of fireplace and u feel like bug's crawling on u bathroom was so outa date and the water had a bad smell

The room was spacious and comfortable. The amenities for the price are great. This is a great hotel if you are staying a few nights and want to cook or eat in your room. Also room service options were great! Would visit again!

My room was like a one bedroom apartment, I was really impressed. Included full kitchen, plates...

first room was some what ok but TV didn't work room was cold heat was off called desk told them that Tv wasn't working and didn't have a remote for it. sent a someone up gave us remote and started to leave until told her that remote would n't be any good as TV wasn't working couldn't get a clear picture, excessive static. she said she would tell desk. […] The front desk personnel was going to move us to another room across from ours but I would have to come back down and get the key for the room. this new room at least the TV worked but it was even dirtyier than the other one and the heat never did work very well at all was cold in room all night. would not stay in this dump again Ďalšie informácie

air conditioning wouldn't work the first night and had bugs in the bed-stayed at the same place a few years ago and was very nice, needless to say it has drastically gone down hill since.

This was more like an apartment than a hotel room. All the convenience of home with even a separate bed and bath upstairs. Staff was very friendly and helpful.

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I asked twice for linens for the sofa bed and was assured they would be in the room upon my return. The linens were never brought to my room. Other than that, I had a very nice stay. Breakfast was excellent.

The two of us truly enjoyed staying at the Hawthorne suites, Richardeson. Staff was very helpful, even helped printing my Plane's boarding pass. Queen Suite was comfortable, quiet, and worth the price, plus acess to a main highway. We would stay there again.

The facilities seemed to be well taken care of and our room was nice and clean. We used the sofa sleeper and it was surprisingly comfortable. Breakfast in the morning was excellent - nice selection and well maintained. I plan to come back and stay here again!

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This hotel is old, smelly, and I would NEVER stay there again. There were iron burns on the carpet.....in 3 different places! The light in the bathroom.....were just lightbulbs - no cover on the fixture - just bare light bulbs! Did I mention the smell?? Oh my gosh - it was a sour, musty smell. The pictures must have been taken a LONG time ago....nasty, […] nasty place!!! Ďalšie informácie

This 5 day stay was great. The room was more than I expected and services were much better than most others in the area.

After we checked in, the key cards would not open our assigned room. I returned to the office, and the clerk checked the keys and told me that they were fine. The gentleman working the dinner buffet walked with me back to my room, and his master key would not open the door either. It turned out that the batteries in the lock were dead, so he called […] the front desk and moved us to an adjacent room. The room was very spacious and clean. We had a second floor (no elevator), two-story room with a full kitchen, bath, and queen bed on the first floor, and a king and bath on the second floor. Other than some normal wear on the carpet adjacent to the upstairs bath, the room was actually very nice, well furnished, and in very good condition. The manager's reception with the light buffet dinner was very good, as well as the morning breakfast. The breakfast was adequate and tasty (just remember to spray the waffle iron or they stick). It would be nice if they offered some low carb low fat choices, but we did eat well. After dinner, I tried to check my work email using the hard wired DSL router in the room (free internet access); I could not get any data through the router. I checked the cables and pushed the reset button, but the DSL router in the room was non-functional. I tried the two other computers we had in the room with the same lack of results. I went to the front desk to inquire, and she went upstairs to reboot their system, with no improvement. There was also free 802.11 B and G wireless available, which worked, but we had a very weak and slow WiFi connection in the room on all three computers. We were able to eventually get the hotel webpage to load giving us our internet access, We tried the WiFi different places in the room, looking for a "sweet spot" to no avail. On our second day there, I needed to check my work email account, but the wireless in the room was so weak that I could not make a good and reliable connection. I went to use the public computer by t Ďalšie informácie

Hotel was not clean, and very old. I asked for toilet in room to be fixed, it was never done.

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The pool, breakfast and surrounding areas are a little shady looking. They could use some updating.

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Other guest were loud and running up and down the stairs and slamming doors. I couldn't stay in the first room because of the cat urine smell. The internet connection was horrible, I had to buy a range expander just to log on.