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Poloha.
Ubytovacie zariadenie Radisson Lexington Hotel New York sa nachádza v samotnom centre mesta New York a v pešej vzdialenosti od neho sú Chrysler Building a Grand Central Terminal. Neďaleko sú tiež Rockefellerovo centrum a Katedrála sv. Patrika.
Charakteristika hotela
K možnostiam stravovania v ubytovacom zariadení (hotel v business štýle) patria reštaurácia a bar/salónik. Vo verejných priestoroch je k dispozícii bezdrôtový prístup na Internet (za príplatok). Toto 3,5-hviezdičkové ubytovacie zariadenie (hotel) ponúka business výhody, medzi ktoré patria business centrum, zasadačka/konferenčná miestnosť a sekretárske služby. Personál vie zabezpečiť služby vrátnika, pomoc so zájazdmi a vstupenkami a zabezpečovanie akcií. K ďalším výhodám patria nočný klub, fitnes centrum a viacjazyčný personál.
Hosťovské izby.
Súčasťou hosťovských izieb s klimatizáciou (712) v ubytovacom zariadení Radisson Lexington Hotel New York sú sejfy (možnosť uschovať prenosný počítač) a sejfy. Izby sú vybavené televízormi (televízory s plochou obrazovkou) s kanálmi (káblová/satelitná TV), na ktorých možno sledovať filmy za úhradu. Súčasťou všetkých ubytovacích kapacít sú písacie stoly, denná tlač zdarma a telefóny s viacerými linkami s možnosťou využívania odkazovača. K dispozícii je bezdrôtový i káblový vysokorýchlostný prístup na Internet (za príplatok). Do vybavenia kúpeľne patrí kombinácia sprchy a vane a sušiče na vlasy. Medzi ďalšie výhody patria noviny zdarma a žehličky/žehliace dosky. Okrem toho, medzi výhody dostupné na požiadanie patria služba odostielania a budenie telefónom. K dispozícii sú upratovacie služby (raz za deň).
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
**Tieto vymoženosti môžu byť dostupné iba v niektorých izbách alebo oddeleniach. Na niektoré vymoženosti sa môžu vzťahovať ďalšie poplatky.
Choose from Asian, Latin, and American flavors in Radisson's onsite restaurants.
Dynasty - Located on the mezzanine level, this fine-dining restaurant serves authentic Chinese cuisine, including dim sum. Five private rooms accommodate parties from 10 to 200. Open for lunch and dinner.
Habana Room - Cuba's island-inspired flavors and magnetic music are featured in this restaurant, where weekly events include live Latin jazz and flamenco shows. Open for breakfast, lunch, and dinner.
Raffles - This coffee shop offers American-style breakfast, light lunches, and dinner daily.
Starbucks - Located just off the lobby, Starbucks serves coffee drinks, pastries, sandwiches, and desserts. Open from early morning until late evening.
Lex Lounge and Sushi Bar - This intimate spot offers cocktails and a light sushi menu. Open from early evening until late night.
Latin Quarter Night Club - This 2-story club serves cocktails with a side of salsa dancing. Live music and guest DJs are featured. Open Wednesday, Friday, and Saturday evenings.
Mamajuana Café - Located on street level, this premier Dominican/Colonial Style Café serves top quality breakfast, lunch and dinner menu by Celebrity Executive Chef Ricardo Cardona and Executive Pastry Chef Diane DiMeo. Hours: 7 AM - 10 PMAccessible 24 hours via guestroom key, Radisson's complimentary fitness center provides free weights, strength-training equipment, and cardio machines.
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
Very short next time going to request a room away from elevators very noisy at night when trying to sleep
"very convenient"
Everything was fine but the bed was very, very hard.
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"Tub clogged, very tiny room"
The location is great and the staff was fine. The bar was insanely expensive, my roomed smelled like cigarettes, the tub was clogged and the room was exceptionally tiny.
"Noisy"
My room was a little noisy due a broken window. They claimed to not have another room. I dealt with it. I probably won't be back.
"lex"
Good location with small size rooms and they need to pay attention to detail in their housekeeping.
"Love the PURE room for people with allergies"
I LOVED my PURE room, which had an air purifier in it, and had special accommodations made to make it odor and scent free. The entire room smelled so much different from any other room I've ever stayed in, and I adored it.
"Good service but walls are paper thin!"
Every interaction with staff has been helpful, prompt, and courteous. The room was small, cozy, and neat, despite obvious signs of structural age. However, the walls are thin. Sounds of the elevators and water pipes woke us several times. Other guests swiping their key cards down the hall sound as if they are swiping at your door. Also, you may need […] to call for an extra blanket because the down comforter provided is rather thin. Ďalšie informácie
"Great hotel"
Great staff. Great location. Great hotel!!!
Business trip and having stayed here before the hotel continues to provide a comfortable stay.
"Great location."
Great location, Clean room but need a renovation.Shower was weak. Friendly personal.
"Bad Customer Service"
I've stayed here a couple of times, mostly because of price and location. However, there is always an issue. This time I stayed, the front desk clerk charged me twice for the room and when I spoke to them about they simply stated "It's okay, it will go back into your account in a couple of days." No apologies until I spoke to a manager.
"Raddisson New York - Midtown"
Good and efficient check in. Cleaning and services where ok. The Hotel situated near fifth avenue and all shopping stores. Near to Central Park. Traditional american breakfeast at nearby restaurang. (Raffles) Rather expensive for breakfeast, but good service.
"Very nice hotel for the price"
The employees are great - extremely nice and helpful. The restaurant, which also provides room service, is very good. I will definitely stay here again. The only negative thing that I have to say is when I first checked in, the bathroom could have been a little cleaner... but it wasn't too bad, and after that everything was great!
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Thank you for visiting our hotel. Your feedback would be greatly appreciated so we can effective work on our shortcomings to fulfill all our future guests' needs.
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"Small Room"
Petite room is just that...
"Extremely Convenient"
Confortable and clean for the short stay. I had one problem with room service, the menu was not accurate and the food appeared too cool for being freshly prepared.
"Radisson NYC 48th & Lex"
The hotel was comfortable, clean, quiet and convenient - and the price was right. When I asked if I could check out at 1 rather than 12, they were totally fine with it. And though they didn't have a room ready for me when I arrived at 1pm, they had one at 2 - even though check-in time was officially 3. And there's even a Starbuck's in the lobby!
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"Easter weekend stay in NY"
we booked 2 rooms at this hotel during Easter weekend time 2012. I was completely satisfied with the customer service I received from the doorman to the receptionist. Everything was clean and acceptable from the lobby perspective. however, once I walked into our single full size bedroom I realized how small the room was. i guess for the price i paid […] i should have expected it. I would stay at this hotel again in the future however I'll be booking a much larger room even if i have to pay a higher rate. Ďalšie informácie
"Over priced"
Even with a discounted price, it was too much for an old walk-in closet size room. Could not recommend to a friend.
We are very sorry about your disappointing stay at our hotel. Thank you for providing your feedback, so we can better our services for all our valued guests such as yourself.
1 odpoveď od Radisson Lexington Hotel New York"Radisson Hotel Lexington"
Rooms in New York are never a value for the price but this very samll room was far below the three and half star rating as advertised. I was given a room on the forth floor beside a hugh A/C blower which came on loadly every half hour. Since I was tired from only four hours sleep the night before and an early morning flight I went straight to bed. I […] was awaked repeatedly by the blower. Therefore, it wasn't until the next morning that I saw all the trash left by the previous lodger that hadn't been cleaned up. I also found the complementary ear plugs on the floor. Ďalšie informácie
Thank you for staying at the Radisson Lexington Hotel. I am sincerely sorry to read about your dissatisfying stay at our hotel. This will be addressed to our Staff to make sure that these issues are resolved. We can only hope that you give us another chance in the future. Please accept our sincere apology.
1 odpoveď od Radisson Lexington Hotel New York"Good Value for the East Side"
This was the third time I stayed in this hotel in the last two months. It is reasonably priced for my business trips. The last two times I visited, the hotel staff "upgraded" my room. I would have liked more desk space for my laptop and printer but, the accomodations were sufficient. I chose this hotel because it was a 5 minute walk to the office where […] I met clients. Although my interaction with the staff was limited, they were helpful and pleasant. I would recommend for business travelers. Ďalšie informácie
"Radisson Hotel Manhattan"
This hotel is centrally located and within easy walking distance to 5th Avenue and Grand Central Station. Expect to pay an additional charge if you want access to the int Ernest.
"Radisson Lexington Hotel in Midtown NYC"
This is a great hotel. The service was very considerate and upgraded my room based on their excess availability and because my room wasn't ready when I arrived to check-in, even though I arrived hours before scheduled check-in time. The quality of the room was very clean and modern. The only drawback is that the wifi is relatively expensive.
"Radisson Midtown East - Pretty good for Hotel Row"
This hotel was in a neighborhood of hotels in Midtown. It is within one block of 5 other hotels, so this is a very busy tourist area in midtown. Liked: Great location; 3 blocks from 6 train, 4 blocks from Grand Central and 4,5,6 S, 7 and Metro North trains. Staff was great, room was 140 sq feet, but comfortable and you get to control the temperature […] through the thermostat, a huge plus for me. Disliked: Not much. Pretty good experience. The hotel restaurant and bar were par for the course, nothing special. Ďalšie informácie
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"Slow Internet was an issue but otherwise good stay"
My colleagues and I were very satisfied with our stay for the most part but the internet hindered our ability to get some work done. A very important presentation took hours to upload. It was problematic. Otherwise, we were happy with the convenience for our meetings, cleanliness, service, sushi, and more. I would definitely stay there again and thought […] the rate was very reasonable. Just addressing the internet issues would be great. Ďalšie informácie
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"Extremely RUDE - Unbelievable"
On our last day we were accosted in the hallway outside our room by two maids yelling at us saying "You are nasty people, nasty nasty. You have no respect" because there was trash on the floor in our room. It was nothing that was a big deal and our room wasn't cleaned for 4 days prior. A representative at the hotel told us that the maids could not […] be disciplined in any way because they are union workers. So I guess that means the maids can do ANYTHING. They can steal my things or be rude because since they are union workers there are no consequences. I am not comfortable in a hotel that allows employees to have no consequence for their actions. I am on the road about 90 days per year and have NEVER been treated this way in a hotel. I spoke with the general manager of the hotel and he was nice and apologized, but there is still no excuse for any hotel employee to act the way they did. Ďalšie informácie
We are sorry for the problems you encountered during your stay. We have discussed the issue with the employees involved. We hope you will give us another opportunity to handle your hotel room needs in the future.
1 odpoveď od Radisson Lexington Hotel New York"Couldn't have been better for us"
We got this room very last minute (the day of) and got a spectacular deal. We signed up for a "petite double" room (my husband and I are pretty small people...so we don't mind the close space), but when he went to check in he requested an upgrade. We got one free of charge. The room was on the 28th floor (you have to take 2 elevators) and was still […] very small, but everything you could need. It had a lovely bathroom, and a small pop-out window that we kept open all night. Minimal noise because we were so high up. I'm used to European hotels, and this room really had that feel (with a bigger bathroom). We loved every second we were there. Lexington Ave. is a great spot to be in. Lots of great restaurants and easy walking. Ďalšie informácie
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"Radisson NY"
Small bed for 2 people. Old hotel. Rude people in reception at night - some have problems with english accent. TV was broken and took 10 minutes each time to turn on - they did not repair or change it. Low quality for the price
Thank you for staying at the Radisson Lexington Hotel. I am sincerely sorry to read about your dissatisfying stay at our hotel. This will be addressed to our Staff to make sure that these issues are resolved. We can only hope that you give us another chance in the future. Please accept our sincere apology.
1 odpoveď od Radisson Lexington Hotel New York"Great Location while visiting NYC"
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"The Radisson Lexington Hotel in New York"
I really enjoyed our stay. The hotel was very comfortable and in a very good location. I personally chose the petite room and it was way more than I was expecting.It was clean and with everything I needed. I would definitely recommend this hotel to a friend and I will be back as soon as possible.
"noise"
we were on the 6th floor. unfortunately noise from other guests at 3 AM and outside noise at the same time was very disturbing
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"good value"
I found the hotel a good value for mid-town. Rooms were functional and clean. The hotel could use a make-over to raise the rating. Location is excellent.
"The Hotel in New York"
It is close to most sights. Good location, but the room is tiny for the price. Staff not helpful, infact when I check out, I left my luggage at the concierge where they charge me USD10 per luggage for storage for a few hours while waiting for the taxi pick-up to the airport.
"Not again"
Room was very small. Did not get towels. Smelled cigarette smoke in the vents. I have asthma. When I asked, the security said it was non smoking. Went to get ice on fifth and smelled smoke. Asked again and was told fifth floor was smoking. Smoke in pillows cases etc. Stayed on sixth floor. Not enough room to have a suitcase out to get stuff. Ridiculously […] small room and they lied about the smoking. Lucky for them I didn't have to call 911. Ďalšie informácie
Thank you for your feedback. I am very sorry to hear about your disappointing stay with use. This will surely be reached out to our housekeeping department so that these issues are addressed properly. We can only hope that you will give us another chance on your future trips to NYC.
1 odpoveď od Radisson Lexington Hotel New York"Nice Stay Good Value"
The Hotel was very good for my one night stay. I selected one of the smaller rooms and it was perfect for one to two people. Everything was clean and the location was good. It was a little loud with the window open, but it is Manhattan and i'm sure each room may be different.
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