Sheraton Greensboro - Greensboro

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My wife and booked this hotel as a romantic getaway and to see the George Strait concert while in town. We arrived at the hotel at 4:00 PM and the room was not ready. At 5:00 PM they finally had a room for us but unfortunately they had already given it to another couple. How embarrassing. Finally they gave as another room in a new wing of the hotel. […] The room was dirty and certainly not up to the standards we would expect from $160 a night room. After talking with Sheraton all they said was - sorry. Well we are sorry too. Never again at a Sheraton. Ďalšie informácie

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Clean, beautiful room! Had a great view of city and surrounding areas. Wonderful location to restaurants and shopping. Would definitely recommend this hotel.

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After driving for 6 hours to reach Greensboro for a concert that suggested time to arrive was 6 PM, we got to our hotel at 4. Being unfamiliar to Greensboro, my husband got out at what appeared to be check in. Wrong! He walked all around the area before coming to check in. He waited in line, got to the front of the line, and began talking to a hotel […] clerk. She said we had a room, but he was not allowed to check in, I would have to check in because I made the reservation on my credit card-prepaid. We drove around to the other side of the hotel, got back in line, and waited for the clerk. This time, when I finally reached the front of the line, she said our room was not ready. This was 4:30 in the afternoon! She told us it should be ready in half an hour. We sat down in the lobby to wait. Half an hour later I went back through the line to get to the clerk. Our room was finally ready-5:15 in the afternoon and we had to be at the concert by 6. We were very disappointed with the Sheraton in Greensboro! We had stayed at the Sheraton in Atlanta the night before and it couldn't have been better. Ďalšie informácie

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The rates were very good, the rooms were clean, modern and spacious. Great bathroom areas with modern shower. The unexpected added bonus was the prices for room service were the same as the hotel restaurant! There are NO extra charges like most hotels who try to rob you with hidden charges (sans the 18% gratuity which I found more convenient than otherwise). […] This bonus made it very convenient for those of us with a tight schedule and the quality was outstanding. Frankly, I do not know how my hotel experience could have been better. Ďalšie informácie

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Not Good

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Nice hotel. Expensive bar and restaurants with poor food quality.

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Our room was recently renovated and was BEAUTIFUL! Have stayed there several years and this was by far the nicest room ever! The wireless internet was terrible. Many, many times I could never get on. This was very, very disappointing.

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This is a great hotel in a very good area. The rooms were large, comfortable bed, frig in the room and free wireless. You can walk to a mall or the movies and there are a number of restaurants within easy driving distance.

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Had a great time! Close to the mall where we went and grabbed a snack and then there was a cab waiting to take us to the concert... and there was the same cab driver to pick us up and take us back to the hotel which was only 2 miles away from the venue. Had a great time making new friends at the bar and totally enjoyed our stay all the way around! Highly […] recommend the Sheraton to anyone traveling to Greensboro! Can't wait to visit again!!! Ďalšie informácie

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Rooms are outdated. Expected more from Sheraton considering room rates.

Autentické hodnotenie od zákazníka spoločnosti Expedia

The hotel is currently being renovated. Should be spectacular when done! Our room was clean, but could use updating. Staff was great!

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We had a great trip and we loved the hotel. We stayed on New Years Eve, and even though it was busy, they were able to handle us and the other guests.

Autentické hodnotenie od zákazníka spoločnosti Expedia

Everything was fine, just a lot of construction at the hotel that made parking and room access from the parking lot a little aggravating. But other than that the condition was nice and somewhat elegant.

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Great hotel. Pleanty of parking space. very convenient to the Greensboro Arena. We were early and could check in early with no problem.

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Hotel was nice and comfortable. Our room was smelly... that was the only thing that was disappointing.

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For the price of this hotel and because it is a Starwood hotel, I expected more. The room was small and dated and the bed was very uncomfortable. Our wing was under remodeling construction and we had to walk around construction cones and debris from the remodel to get to our room.

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Very nice! Will return, hopefully stay longer next trip! Only thing you may want to work on is the enterance. Check in area us not very clear may larger signs?? Please concider this as I had several other guest stop and ask me as well. Thank you.

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Wish you had double sized beds. Had two small kids and beds just not quiet big enough.

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Not up to the quality level of a 4 Season hotel. When we arrived at 10:30 p.m., there were no bellhops, no greeters, and empty glasses in the lobby area. Our room was in the oldest building of 3 (all connected) and the room overlooked the construction area. We asked to move the next morning in the same building to a room overlooking the pool and garden […] area, and that was very nice, though the outside bar was noisy. The pool and fitness room were nice. We weren't there for a convention and I would look elsewhere next time. Ďalšie informácie

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I wanted to stay here because of my past experiences with the hotel. This was going to be my "ME" time because I live in Durham and could have gone home, but wanted to pamper myself with a nice room alone. I am usually there on business and the company pays but this time I was in town because my daughter had orientation at NC A&T. I could have stayed […] somewhere else for a lot less money, especially since I was paying for it myself this time. The smell of the room was not pleasant and the decor was disappointing. I guess that it is how the Kings look and I usually stay in the rooms with the double beds. Just a little disappointed with the room. It really showed the wear and tear and how long the hotel had been in existence. Ďalšie informácie

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My first day there I met up with 2 employees, both of them servers, who ignored my presence in their restaurant. I left both times. From then on in I met with one very attentive server after another and was very pleased with the service, the food @ Joseph's Restaurant and at the sandwich shoppe in the lobby. People were ready with good information when […] I asked for help and went overboard with quick attention. I hope the next training I attend is at this hotel; they know how to make people feel welcome. Ďalšie informácie

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All bars and clubs were closed. Staff unhelpful. This hotel looks like it's going out of business

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when we got there the room had not been cleaned. we called the front desk and told them and they gave us another room. service was great and fast. the only thing bad was that they were having some type of convention there and the kids and adults were very out of control at the pool. next time i will ask whether they are having a convention.

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This hotel is part of a large convention center. With that said, it is extremely convenient if you are in the area for a convention being held there. If you are not part of the convention, you could possibly get annoyed by the crowds that are at the convention. The hotel was full and overbooked. We were checked into a king bed suite instead of a two […] double beds room that I had specified. It was a very nice large room with two couches, one a sleeper sofa with a very thin mattress. When I called to complain about the mix up on beds, I suggested that if they could give us something extra to go on the thin mattress we would be fine. The young lady on the phone was very happy with that compromise and said someone would be up to take care of it. Sure enough, after about 10 minutes a maintenance guy came up with a double size mattress and put it underneath the thin one.....Great solution! We also had to call for extra towels because the room only had two sets, again within minutes they arrived as promised. I know this is a long review but I was so impressed with the hotel being so packed, yet they responded to every need with a smile and promptly! Ďalšie informácie

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Overall a great experience. Any minor annoyances were addressed immediately upon notifying the front desk. Room service overlooked one item but corrected it without having to be asked or reminded. Beds were VERY comfortable!

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The room was great! But the room 777 was loud kept me up.

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I have stayed here for four separate conventions. The hotel is decent enough - probably better quality than most Sheraton convention hotels. The fitness room is nice and centrally located. The staff is friendly, but there is nothing remarkable about it - just a good room in a good convention center. Really no reason to leave to explore the immediate […] area - a mall and some sprawl. Ďalšie informácie

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Exactly what expected from a Sheraton. It is a nice hotel, perfect location for our biz appt, had all the amenities needed & expected. Would definitely stay here again.

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It was the worst stay when my credit card info was charged 4 times for pancakes and bacon. My credit card was frauded by the restaurant services. Don't trust....

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This hotel is absolutely amazing! Not just the spotless upkeep, which I might add is beyond wonder. I never saw a spot, a piece of lint, of a scrap of paper out of place, even on the dark carpet. Our room was like walking into a new room where no one had ever slept. The restaurants were wonderful and the fitness center was astounding! However it goes […] beyond this..with all the hustle and bustle going on during our visit there was still a caring, not just a smile but a caring about our stay from the one that reserved our room for an early check in, to the person that stored our bag while we walked until it was ready. We also came close to a bit of a disaster. Our visit was short, coming for a concert with amazing seats. During check in I LEFT the Fed Ex envelope with these amazing tickets on the counter..paid for. A person checking in did notice and the young man that checked us in took the envelope. He could have made quite a bit of money from reselling these tickets...but he did not. He immediately started looking for the owner. Not LATER..immediately. He personally kept them secured. Went to 2 other's who checked in after we did to see if they had lost anything..all without giving any hint of what he had. By the time he got to the 14th floor I was beside myself. What an honest young man, caring, and the best image for this company. I WILL recommend this chain and this location to everyone, and I WILL give them all of our business in the future. Thank You would never be enough. It is the small things that matter most, but The Sheraton is raising the bar for what service and a businss should be. Just visit overnight, you will not want to leave. Ďalšie informácie

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this is an older hotel but well kept, close to a mall and great resturants.

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Didn't stay in the room much - was there for the NC Social Studies Conference. but it was quite comfortable and clean. the conference venues were very good as well as the luncheon

Autentické hodnotenie od zákazníka spoločnosti Expedia

The bed was very comfortable,the aminities of the room were excelent. The hotel seemed to be fairly empty,half the bars were closed. I only had two negatives. One the wireless was hard to navigate.two the coffee was horrible in the hotel.

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