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Poloha.
Ubytovacie zariadenie Sheraton Centre Toronto Hotel zamerané na rodiny s deťmi (hotel) sa nachádza v samotnom centre mesta Toronto a v pešej vzdialenosti od neho sú Four Seasons Centre, Toronto Eaton Centre a Elgin and Winter Garden Theatres. Neďaleko sú tiež Yonge-Dundas Square a Grange Park.
Charakteristika hotela
Súčasťou ubytovacieho zariadenia Sheraton Centre Toronto Hotel sú kúpeľné služby v plnom rozsahu, klub zdravia a vonkajší bazén. Vysokorýchlostné káblové aj bezdrôtové pripojenie na Internet je k dispozícii vo verejných priestoroch (za príplatok). Medzi business výhody tohto 4-hviezdičkového ubytovacieho zariadenia patria business centrum, sekretárske služby a audiovizuálne technické prostiedky. K možnostiam stravovania v ubytovacom zariadení (hotel s kúpeľmi) patria reštaurácia, kaviareň a bar pri bazéne. Personál vie zabezpečiť služby vrátnika, pomoc so zájazdmi a vstupenkami a svadobné služby. K ďalším výhodám patria krytý bazén, terasa na streche a masážny bazén. Kapacita parkoviska pre hostí je obmedzená a hostia, ktorí prídu skôr, parkujú ako prví (za príplatok). Toto je nefajčiarske ubytovacie zariadenie.
Hosťovské izby.
Súčasťou hosťovských izieb s klimatizáciou (1,377) v ubytovacom zariadení Sheraton Centre Toronto Hotel sú sejfy a noviny zdarma. K dispozícii je bezdrôtový i káblový vysokorýchlostný prístup na Internet (za príplatok). Televízory ponúkajú rôzne kanály (káblová TV), na ktorých možno sledovať konzoly na videohry a filmy za úhradu. Súčasťou všetkých ubytovacích kapacít sú písacie stoly a telefóny s viacerými linkami s možnosťou využívania odkazovača. Do vybavenia kúpeľne patria kombinácia sprchy a vane, sušiče na vlasy a toaletné potreby zdarma.
Medzi ďalšie výhody patria kávovary/čajníky a žehličky/žehliace dosky. Okrem toho, medzi výhody dostupné na požiadanie patria masáže na izbe a budenie telefónom. K dispozícii sú upratovacie služby (raz za deň). Všetky hosťovské izby v ubytovacom zariadení Sheraton Centre Toronto Hotel sú nefajčiarske.
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
**Tieto vymoženosti môžu byť dostupné iba v niektorých izbách alebo oddeleniach. Na niektoré vymoženosti sa môžu vzťahovať ďalšie poplatky.
V hoteli bude prebiehať renovácia v čase od 18. decembra 2011 do 30. apríla 2012 (dátum dokončenia sa môže zmeniť). Ovplyvnené sú nasledujúce súčasti hotela:
Budú vykonané všetky nutné kroky na minimalizovanie hluku a rušivých momentov.
Tieto informácie nahrádzajú všetky ostatné informácie o tomto ubytovacom zariadení, ktoré sa týkajú výhod.
Hostia sa môžu zrelaxovať návštevou plnohodnotných kúpeľov (Senses Spa) v rámci ubytovacieho zariadenia (hotel). Medzi poskytované služby patria masáže, kúry na tvár, regeneračné zábaly a telové peelingy.
Ekologicky zamerané ubytovacie zariadenie dbajúce na trvalo udržateľný rozvoj - s certifikáciou Third Party
Toto ubytovacie zariadenie sa zúčastňuje certifikačného programu Green Hospitality Award typu Third Party, ktorý bol nezávisle certifikovaný. Certifikácia typu Third Party zohľadňuje dopad ubytovacieho zariadenia na nasledovné oblasti: životné prostredie, komunita, kultúrne dedičstvo, miestna ekonomika. V tomto ubytovacom zariadení bolo vykonané detailné hodnotenie spoločnosti z hľadiska trvalo udržateľného cestovného ruchu. Hodnotenie vykonal hodnotiteľ alebo audítor, ktorý je nezávislý na certifikačnom programe typu Third Party.
Súčasťou ubytovacieho zariadenia Sheraton Centre Toronto Hotel je reštaurácia. K dispozícii je 24-hodinový izbový servis.
V areáli hotela sú krytý bazén, vonkajší bazén a masážny bazén. Na rekreáciu slúžia aj klub zdravia, sauna, fitnes centrum a bazén.
Nižšie uvedené rekreačné aktivity sú k dispozícii priamo v ubytovacom zariadení alebo v jeho blízkosti (na tieto aktivity sa môžu vzťahovať poplatky).
Nasledujúce poplatky a zálohy účtuje ubytovacie zariadenie v čase poskytnutia služby, registrácie alebo odhlásenia.
Vyššie uvedený zoznam nemusí byť úplný. Poplatky a zálohy nemusia zahŕňať daň a môžu sa zmeniť.
V závislosti od podmienok hotela sa na ďalšiu osobu môžu vzťahovať dodatočné poplatky.
Pri registrácii sa vyžaduje občiansky preukaz alebo pas s fotografiou a kreditná karta alebo peňažná záloha za účelom úhrady dodatočných výdavkov.
Splnenie špeciálnych požiadaviek závisí na dostupnosti služieb po registrácii a môžu sa naň vzťahovať dodatočné poplatky. Splnenie špeciálnych požiadaviek nemožno zaručiť.
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"close to everything and great staff"
The front desk staff person - Brian ? who usually works mornings was exceptional! He went above and beyond to make a special weekend with my sister even more special - his extra efforts really made the Sheraton stand out in my mind, now and years to come.
"Great location, poor service"
The hotel was located in the center of everything but some of the worst service I have ever received. Ordered room service. Chicken wings were missing sauce, blue cheese, celery and carrots. Calamari was missing dipping sauce and was cold. The food was replaced but no compensation. Asked house keeping for a sewing kit, called 3 times before delivered […] and was told it was a busy night. Terrible service from what should be a high end hotel. Will not recommend. Ďalšie informácie
"Excellent location"
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"close to rogers centre"
the stay was great. no real issues except that we were shocked to get our breakfast bill and it was $100 for two buffets and two a la carte breakfasts. i have stayed in lots of hotels and had lots of buffets but none that was so expensive. the next morning we walked to the sunset grill which was excellent and a fraction of the cost.
"sheraron Centre"
i got a great price and the location and hotel overall was great. The only issue i had was with breakfast, my 14 year old son and his friend had the buffet. my husband and i picked from the menu. the bill was close to $100! the buffet was $30 per person, you could have ordered whatever you wanted from the menu for that price. i was shocked. the next […] day we went to the sunset grill at yonge and Richmond , it was great and i would recommend it to everyone instead of eating breakfast at the hotel. i definitely feel like i was gouged. Ďalšie informácie
Awesome location and services
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"Sheraton Center Hotel ( Toronto - Downtown )"
Very convenience location
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"sheraton centre in Toronto"
Everything except the pool area was well maintained. The upgrades underway in the hotel should include the pool. It is one of the best hotel pools in the city, but it has been run down and not monitored. note: The change rooms require a long walk down the hall to the pool area. Change rooms have been upgraded, but all lockers were privately locked and […] there is very little room for guests to change and leave clothing. In the summer months, guests tend to leave everything at poolside. (cluttering up the deck) Ďalšie informácie
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"Sheratin University Street downtown Toronto"
An unexpected warm climate for March contributed to an uncomfortably warm room. Adjusting the thermostat did not improve the temperature. All else was great
"Internet"
Wireless Internet was so expensive that I preferred to don't use Internet. Over all was a good experience.
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"Sheraton Downtown Toronto"
Food was overpriced,dishes and cutlery were not clean.There were fruit flies in the brunch fruit plate. The carpets need to be replaced in the hallways
"Quality accomodations - centrally located"
This large hotel is right in the centre of everyplace you would want to go in downtown Toronto and is connected directly to the underground walkway an shopping system under the street level of Toronto. Very nice stay and the view from the 43rd floor is great.
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"Great Location"
Good location and comfortable beds. Bar in lobby area was under renovation and therefore closed. Make sure you ask for a room away from the elevators. Excellent Service checking in.
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We were very pleased with our stay at the Sheraton Centre Hotel. We were within walking distance to Massey Hall where we went to a concert, Nathan Phillips Square, the Eaton Centre and some great restaurants. The price was reasonable considering the location and convenience of the area. The hotel was clean and the staff were very friendly. We will definitely […] stay there again should we be heading downtown for a night or more in the future. Ďalšie informácie
"Going to the Opera"
Stayed here to go to the Canadian Opera Company. The hotel is a 2 minute walk (max) from the COC. Convenient to all the sights including the Eaton Center, where you can buy $8 chocolate covered strawberries, as well as lots of great restaurants. Just came down for the weekend and was very pleased with the rate and the hotel. Ideal.
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"Great stay at the Sheraton"
i showed up to the check in desk and was greatly greeted with a friendly employee. only took a few minutes to take care of the check in. i got a great view of the city, mainly facing north towards city hall, the room was toasty, beds were comfortable. Overall a great stay for when in the city :)
"Sheraton Hotel Toronto - close to Tor Eaton Centre"
Very nice hotel close to downtown Toronto and it's attractions...some amenities are not the best, hot tub not great, pool is indoor/outdoor at the same time. Very comfortable beds. Restaurant similar to the Keg almost on premises. Walk to Toronto Eaton Centre and many attractions and across from City Hall. Tim Horton's and Starbucks just outside hotel. […] Underground parking easily accessible. Ďalšie informácie
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"Downtown Toronto Sheraton on Queen St. E."
Excellent location in city. Nice view from hotel room of surrounding downtown cityscape and of indoor/outdoor pool which was very inviting. Unfortunately not able to take advantage of the pool, but room was very comfortable, at a good price. Lobby was very well designed with wireless access.
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"Strange service"
They seem to have some staff shortages, as all the time there was nobody at the bell services and huge lines to the reception and concierge.
it was a wonderful stay except that the security knocked on our door to tell us that there was a complain from the people on the hotel room beside us about noise coming from us. In fact they are the ones who were so noisy because they are having a party. The security should have observe and investigate first before deciding to warn us that should they […] complain again we will be force to leave. It seems that whoever complain first will be the one they will listen to. I hope they do it better the next time. Otherwise, it won't be fair if it's how you manage to address the situation. Still, my family still loves to stay at Sheraton wherever we go because of the comfort it has to offer. Ďalšie informácie
All good . Lovely!!!!!! My daughter and I enjoyed our stay . Completely satisfied.
"THE BEST PLACE TO STAY IF WEATHER IS BAD"
YOU HAVE DIRECT ACCESS TO THE PATH AND DO NOT HAVE TO GO OUT AT ALL
"Great Experience"
Amazing Valet parking service and the hotel was near all the main attractions. The staff was also very kind and helpful
"The Sheraton Centre Toronto"
I had to spend the night in Toronto for Pre-op examinations prior to open heart surgery. I asked only that our room be close to an elevator as I am unable to walk any distance due to my condition. Upon arrival I checked in with a charming polite and informative female employee. Without a word she upgraded us to a handicap friendly room right by an elevator. […] What a different reception than at other hotels I recently stayed at in Toronto. The room was very comfortable with a wonderful view. I wish I could have seen more but was unable to leave the room until early morning in order to attend the hospital. Eventually I will see the remainder of the hotel and experience what it has to offer as I will definitely be returning once I am up and about. Ďalšie informácie
"Jan 2012 Business Trip"
The Sheraton Toronto Centre is an outstanding hotel for the business traveler. Conveniently located in the heart of downtown, access to all parts of the city is readily available by subway, cab, or trolley. The Sheraton is well equipped for the business traveler with all of the expected amenities plus a truly impressive lobby area convenient for quick […] meetings or collaborative work sessions. The hotel does run counter to the current trend of "cozy" or intimate settings and instead is large and accommodating, if slightly overwhelming. The staff is top-tier. Definitely a "go-to" place if your business activities are downtown Toronto. Ďalšie informácie
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